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Ariel Claus

Overview Reviews (165) Inventory (815)

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Ariel Claus

Subaru Certified Service Advisor

Hyundai of Fort Myers

2850 Colonial Boulevard
Fort Myers, FL 33966

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4.3

165 Reviews

Overview Reviews (165) Inventory (815)

Dealership Experience

6 yrs, 1 mo

Industry Experience

6 yrs, 7 mos

Languages Spoken

English

4.3

165 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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165 Reviews of Ariel Claus

June 17, 2025

Dealership Rating

Employee Rating

Usually good service and timely, however my most recent service was disappointing. Despite having an appointment adequately on line, and told the wait would be 2 hours for what needed to be done, I checke service was disappointing. Despite having an appointment adequately on line, and told the wait would be 2 hours for what needed to be done, I checked with the customer rep after 3-1/2 hours to learn my car hadn't been looked at yet. I was told they would try to look at it asap and have it done in 30 minutes. It was ready 1-1/2 hour later. That was the first time I had disappointing service, generally my car gets looked at and returned in the time indicated. More

by ACROCZKO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 18, 2025 -

Hyundai of Fort Myers responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jason Curie General Manager Hyundai of Fort Myers

June 08, 2025

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Employee Rating

It went very good always so happy to be ready to go again. Thanks so much for the coffee and snacks! again. Thanks so much for the coffee and snacks! More

by davidckomula

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, June Rodriguez

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Jun 09, 2025 -

Hyundai of Fort Myers responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Fort Myers. Jason Curie General Manager Hyundai of Fort Myers

June 04, 2025

Dealership Rating

Employee Rating

The personnel that actually does the work and deal with the client a very professional, but your management is terrible because of your management and the people in charge I sold my vehicle and I will neve the client a very professional, but your management is terrible because of your management and the people in charge I sold my vehicle and I will never want to do nothing else with you guys again thank you More

by JORGELPEREZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, June Rodriguez

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Jun 04, 2025 -

Hyundai of Fort Myers responded

Thank you for choosing Hyundai of Fort Myers. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Curie General Manager Hyundai of Fort Myers

June 03, 2025

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Employee Rating

This dealership is wonderful. I was treated quite well when I arrived. And they were very thorough with my vehicle. I was treated quite well when I arrived. And they were very thorough with my vehicle. More

by Katfoster1954

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Chris Yslas, Matt Mckellop, Curt Ashby, June Rodriguez, Mykeal Burke, Michael Zwaan , Scott Dolloff

Report | Print

Jun 03, 2025 -

Hyundai of Fort Myers responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Fort Myers. We look forward to having you as one of our valued customers for many more years to come! Jason Curie General Manager Hyundai of Fort Myers

June 02, 2025

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Employee Rating

Excellent service and fast, dropped off car at 7a and it was ready by 11 was ready by 11 More

by GLENCASTILLO66

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell , Scott Dolloff

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Jun 02, 2025 -

Hyundai of Fort Myers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Curie General Manager Hyundai of Fort Myers

May 30, 2025

Dealership Rating

Employee Rating

Everyone is very professional and I love the video showing the maintenance necessary I my vehicle. Great customer service. showing the maintenance necessary I my vehicle. Great customer service. More

by NBISCUIT53

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, Chris Yslas, Adan Hernandez, Curt Ashby, June Rodriguez, Jason Curie, Mykeal Burke, Michael Zwaan , Scott Dolloff

Report | Print

May 30, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Curie General Manager Hyundai of Fort Myers

May 26, 2025

Dealership Rating

Employee Rating

Very impressed very efficient and friendly. Enjoyed my appointment timing as well. Will tell all my friends. Enjoyed my appointment timing as well. Will tell all my friends. More

by lindagayle.fountain

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, June Rodriguez , Scott Dolloff

Report | Print

May 27, 2025 -

Hyundai of Fort Myers responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Curie General Manager Hyundai of Fort Myers

May 25, 2025

Dealership Rating

Employee Rating

Got my car in and out in good time and everyone was as helpful as they could be. helpful as they could be. More

by myfuzzynaval69

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell , Scott Dolloff

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May 25, 2025 -

Hyundai of Fort Myers responded

May 22, 2025

Dealership Rating

Employee Rating

In and out within 1 hour for a electric car service very fast without the need for a oil change fast without the need for a oil change More

by Ken H Katz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell , Scott Dolloff

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May 22, 2025 -

Hyundai of Fort Myers responded

May 19, 2025

Dealership Rating

Employee Rating

Very professional and the experience was perfect in every way . My service advisor was great way . My service advisor was great More

by captchris.1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Pete Followell, June Rodriguez , Scott Dolloff

Report | Print

May 19, 2025 -

Hyundai of Fort Myers responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Curie General Manager Hyundai of Fort Myers

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