966 Reviews
Write a Review966 Reviews of Arlen Bird
September 03, 2021
Service department that I can trustEverything was explained to me and nothing unnecessary was sold to meWhat more can I sayWhy do you keep asking for more explained to me and nothing unnecessary was sold to meWhat more can I sayWhy do you keep asking for more More
Other Employees Tagged: John Barney
September 03, 2021
The service department is awesome to deal with. Ferrando’s is the only dealership I use because of the service department. I’m updated on my work and it’s done as fast as possible at the time and d Ferrando’s is the only dealership I use because of the service department. I’m updated on my work and it’s done as fast as possible at the time and done right. More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber, Ed Curtis
September 01, 2021
As always, when I need my Fords to come in for service I can rely on John or Arlen. Thank you guys for everything you do! can rely on John or Arlen. Thank you guys for everything you do! More
Other Employees Tagged: John Barney
August 31, 2021
A really great service department. John has taken good care of me and all my cars starting with my first Lincoln 20 years ago. Whenever I've talked with Arlen, he has always been informative and helpful. care of me and all my cars starting with my first Lincoln 20 years ago. Whenever I've talked with Arlen, he has always been informative and helpful. When my car needs servicing, they pick up my car and bring it back completely clean. They also leave me with a loaner in case I have to go anywhere. Laurie, who is always friendly, makes paying the bill either in person or over the phone an easy experience. More
Other Employees Tagged: John Barney , Laurie Garber
August 30, 2021
The service desk did awesome with getting my car in as quick as they did and Anthony did a great job on my car. highly recommend this garage quick as they did and Anthony did a great job on my car. highly recommend this garage More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber, Steven McInchak, Anthony Thomas
August 27, 2021
Excellent service courtesy efficient knowledgeable answer questions explain goes over everything will pickup your car for service wash your car after service has good staffing questions explain goes over everything will pickup your car for service wash your car after service has good staffing More
Other Employees Tagged: Laurie Garber
August 25, 2021
Awesome service department. Arlen and John have always taken care of me and my car. Dependable and honest service.Laurie in the service office is very efficient and friendly. taken care of me and my car. Dependable and honest service.Laurie in the service office is very efficient and friendly. More
Other Employees Tagged: John Barney , Laurie Garber, Scott Wolfe
August 23, 2021
I’m battery once again would not start my 2015!escape. I had to bring it to have it tested. I had just had it replaced not yet a year old there. They took me in even though they are short staffed due to Cov had to bring it to have it tested. I had just had it replaced not yet a year old there. They took me in even though they are short staffed due to Covid-19. I asked them to check my front brakes and rotors while it was there. Got a call later that it was the battery, it was still under warranty so they replaced it. Told me I’d need new brakes and rotors by next inspection. I asked them to replace them while it was there. They did the required request. I picked it up the next day. They have always been very accommodating to me More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber
August 23, 2021
Work was done in a timely fashion. I threw them a curve ball and they were able to help me out with the last minute request. ball and they were able to help me out with the last minute request. More
Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

