Armando Medina
Armando Medina at Claremont Toyota
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Armando Medina

Sales Representative

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.7
57 Reviews
4.7

57 Reviews

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57 Reviews of Armando Medina

April 17, 2024

Dealership Rating
Employee Rating

Good but they forgot some important things, like the keyfob, charger cable. They had to bring it to me the same day because I couldn't dtart the car without the key. More

by Cristian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Claremont Toyota responded

Cristian, We're happy to see that overall you had a quality car-buying experience, but disappointed to see you were not given certain key items. We're glad our team was able to get them to you in a timely manner and we hope you're enjoying your new vehicle thus far. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 07, 2023

Dealership Rating
Employee Rating

i walk into the dealership thinking i wasnt going to be able to get the truck i wanted but armando was able to help me out and get my dream truck More

by ITSJOSEG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa

Oct 09, 2023

Claremont Toyota responded

Congratulations on purchasing your new truck, Jose! We are so happy to hear Armando went above and beyond to make your dream come true. Welcome to the family & please don't hesitate to reach out if there's anything else we can help with! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 07, 2023

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Employee Rating

Amazing customer service,attitude was great from Armando very welcoming n always had a smile Cristian Ramirez was Amazing great customer service attitude amazing I'm a returning customer with hi More

by RAYLENE.CHRISTINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2023

Claremont Toyota responded

Christina, While pleased to see you received great service from Armando and Christian, we're disappointed the same can't be said about your experience with another member of our team. You should be receiving 5-star service from everybody here, which is why we'd like to learn more about this negative interaction so we can be sure to address this appropriately. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 29, 2023

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Employee Rating

Still don’t know who exactly financed my car. The Toyota employee in the finance department knew very little about finance. More

by XTINACSU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Davy Granados

Aug 30, 2023

Claremont Toyota responded

This is definitely something that is concerning to read. When you have a moment, please contact us, as we can look up your deal in our system and provide more information about who you worked with in finance. We look forward to speaking with you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 19, 2023

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Employee Rating

Juan told me one fee for the extended warranty but did not change it on the final paper work. I called him to correct but have not heard back. I am throughly disappointed. More

by AMPS1066
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Chavez

Aug 21, 2023

Claremont Toyota responded

We're disappointed you've not heard back yet about this. Please contact us at your earliest convenience and we'd be happy to assist you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Aug 22, 2023

AMPS1066 responded

I called agan yesterday and left a message with the finance manager and still no return call. Can someone call me so we can get this handled.

August 03, 2023

Dealership Rating
Employee Rating

Clean location, was given water met the manager, viewed 3 vehicles did test ride. A very nice sales person and finicial person. More

by LISAARREDONDOSMITH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2023

Claremont Toyota responded

We are so pleased to hear our team ensured you found an excellent vehicle, Lisa! Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 24, 2023

Dealership Rating
Employee Rating

Good experience working with Armando and Luis Medina. They were professionals through out the process. More

by SANDERSRA
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Luis Medina , Venedick Songco

Jun 27, 2023

Claremont Toyota responded

Thank you for your stars! We're so lucky to have Armando and Luis on our team and thrilled they delivered an excellent visit. Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 23, 2023

Dealership Rating
Employee Rating

Super good at spamming to get a review over a 100 usd maintenance for just a brakes check up that I can do with just an eye sight More

by ANTHONYSOUMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2023

Claremont Toyota responded

Anthony, We're disappointed you're dissatisfied with the cost of our services. Should you like to discuss our pricing or any other issues, please feel free to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 20, 2022

Dealership Rating
Employee Rating

Claremont Toyota had amazing service. It was a great, fast and easy experience. Definitely would buy another car from here. More

by Ford2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Fairman

Dec 27, 2022

Claremont Toyota responded

Congrats on your vehicle and welcome to the family. We're happy to see our team made the car-buying process quick and easy. Should you ever need anything, please don't hesitate to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 03, 2022

Dealership Rating
Employee Rating

Armando was great in his service but picking up my car became a hassle dealing with another associate More

by DVELASQUEZ.LLR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrian Romero

Dec 05, 2022

Claremont Toyota responded

You should be receiving 5-star service from everybody on our team, which is why this is discouraging to read. Should you like to discuss your negative interaction with a team member of ours, please don't hesitate to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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