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Juan Chavez
Juan Chavez at Claremont Toyota
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Juan Chavez

Finance Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.4
107 Reviews
4.4

107 Reviews

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107 Reviews of Juan Chavez

April 10, 2024

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Employee Rating

I was disappointed that it took so long to verify the funds in my bank for the check I wrote when paying in full the sale. More

by JIMCLIZBE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacinto Campante, Brandon Martinez

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Apr 11, 2024

Claremont Toyota responded

Thank you for both your patience and your feedback. We appreciate the opportunity to earn your business and will do our best in the future to verify funds in a more timely manner. We hope that you're enjoying your new Toyota thus far and should you ever have any questions about anything, please don't hesitate to ask. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 28, 2024

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Very much thanks to Imber, Mohamed, & Juan. We appreciate you to the fullest. Always Kind and Helpful. This is the second time we have had helped from Imber & Juan and they help make this proce More

by BRIANNAJOHNSON09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Imber Rojas, Mo Alsalamony

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Mar 28, 2024

Claremont Toyota responded

Brianna, thank you so much for your kind words! Imber, Mohamed, and Juan are truly exceptional team members, and we're thrilled to hear they made your experience with us a positive one. We're grateful for your support and look forward to assisting you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 27, 2024

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We really enjoyed having Ali as our salesman. He was polite and straightforward. We like down-to-earth, truthful people to do business with and so Ali was a perfect match for our family. A flash More

by AJ.CHEERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali from Sales is not on here. Please give him 5 stars!

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Mar 28, 2024

Claremont Toyota responded

AJ, thank you so much for sharing your positive experience with Ali! We strive to provide genuine and honest service to our customers, so it's great to hear that Ali was able to meet your expectations. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 16, 2024

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Edwin was very patient with us. He help my family stay in budget. He is the best More

by ADRIANA4406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwin Alvarado, Daniel Vera

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Mar 19, 2024

Claremont Toyota responded

Hi Adriana, thank you so much for sharing your positive experience with Edwin! We're thrilled to hear that he was able to help your family stay within budget. We'll be sure to pass along your kind words to him. If you need anything else, feel free to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 13, 2024

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I had been shopping online and wanted to go in and see the 4Runner. After not having success at another dealership my wife suggested we stop by Claremont Toyota where two vehicles having the model/trim we More

by Juan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Fairman, Mickey Hernandez , Candace Harrington

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Mar 14, 2024

Claremont Toyota responded

Juan, thank you for sharing your positive experience at Claremont Toyota. We're thrilled to hear that our team was able to provide you with exceptional service and help you find the perfect 4Runner. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 03, 2024

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Everyone was very friendly and very helpful. Our only issue was the loud music that made it very difficult to listen to our sales person. We would think twice before going back, sorry to say! More

by RDRAIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marco Sarofeem, Christian Barreto , Ricky

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Feb 05, 2024

Claremont Toyota responded

Thank you for bringing this music concern to our attention. We will definitely be sure to take this into account, as it's vital that you understand everything the salesperson is saying. We appreciate you stopping by and hope to work together again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 02, 2023

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Employee Rating

Awful, zero customer service Completely unprofessional Would never do business again Under any circumstances ever More

by TRACIDENNIS
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Jonathan Fairman, David Garcia, Davy Granados

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Dec 04, 2023

Claremont Toyota responded

Traci, This is very discouraging to read. We take great pride in providing quality service and it's disappointing to see that's not what you've received. At your convenience, we'd like to learn more about your experience and where we have fallen short. Please contact us when you have a moment to speak. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 19, 2023

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Employee Rating

The process was helpful and thorough. They answered all of our questions and helped us find the perfect fit! More

by SARAHFISKEPHILLIPS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Alsalamony

Helpful
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Oct 20, 2023

Claremont Toyota responded

Our main goal is to deliver 5-star service and we love to hear that is what you received. Congratulations on your purchase! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 05, 2023

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Juan was pleasant and patient. He made the signing process a breeze. I would recommend him to my family and friends! More

by DURANJUDITH13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Mason

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Sep 06, 2023

Claremont Toyota responded

Congratulations on your new Toyota! We're so proud of Juan for making the experience go seamlessly. Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 19, 2023

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Employee Rating

Juan told me one fee for the extended warranty but did not change it on the final paper work. I called him to correct but have not heard back. I am throughly disappointed. More

by AMPS1066
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Armando Medina

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Aug 21, 2023

Claremont Toyota responded

We're disappointed you've not heard back yet about this. Please contact us at your earliest convenience and we'd be happy to assist you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Aug 22, 2023

AMPS1066 responded

I called agan yesterday and left a message with the finance manager and still no return call. Can someone call me so we can get this handled.

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