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Arnold Guerra
Arnold Guerra at Seguin Chevrolet
Refer Me

Arnold Guerra

Internet Sales Director

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.9
119 Reviews

Dealership Experience

4 yrs, 2 mos

Industry Experience

8 yrs

Languages Spoken

English English

Spanish Spanish

4.9

119 Reviews

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119 Reviews of Arnold Guerra

April 17, 2024

Dealership Rating
Employee Rating

If not for finance Mgr and finance department . I would not have purchased . Lied to throughout the process. From who would be my salesman when I arrived . To trying to sell me at a rate of ov More

by Kwd2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sam Hood, Dre Lavin, Michael Littlefield

Helpful
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Apr 17, 2024

Seguin Chevrolet responded

Hi Kwd2323, I'm sorry to hear about your experience. Please accept our apologies for any miscommunication or inconvenience you faced during your visit. We strive for transparency and honesty in all our dealings, and it's disappointing to hear that we fell short. If you'd like to discuss your concerns further or provide more feedback, please feel free to contact me directly (830) 303-4381. Best regards, Jeremy Sims General Manager

April 03, 2024

Dealership Rating
Employee Rating

Garrett Calvert helped me find my new truck. He was professional, courteous, and knowledgeable. I'd recommend Garrett and Seguin Chevrolet to anyone looking for a vehicle. More

by DLV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Lopes, Luis Hernandez, Monica Moreno-Davila, Omar Noor, Brian Lopez, Orlando Rios , Garrett Calvert- Deserves 5 stars as well.

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Apr 04, 2024

Seguin Chevrolet responded

Hi DLV, Thank you for the glowing review! We're thrilled to hear that Garrett Calvert provided you with exceptional service and helped you find your new truck. It's fantastic to know that he was professional, courteous, and knowledgeable throughout the process. We appreciate your recommendation, and we're delighted to have earned your satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, Jeremy Sims General Manager

November 30, 2023

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Employee Rating

I reached out to Seguin Chevrolet online and I told them I already knew what I wanted but didn’t want to spend hours in the dealership. They were able to get me approved, and everything before I even steppe More

by TAYLOR.WEST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez, Syble Kline, Michael Littlefield , Anthony Hernandez

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Dec 01, 2023

Seguin Chevrolet responded

Hi TAYLOR.WEST, We appreciate your 5-star review. We are delighted to hear our team was excellent with your buying visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

November 18, 2023

Dealership Rating
Employee Rating

Excelente servicio en atención al cliente y el agente de ventas Excelente su atención José Diaz muchas gracias por su atención y a todos los que me ayudaron a adquirir mi nuevo coche Dios los bendiga. More

by Mayra Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luisa Ramirez, Monica Moreno-Davila , José Díaz

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Nov 20, 2023

Seguin Chevrolet responded

Mayra Martinez ¡Agradecemos sinceramente tus amables palabras y tu elección de nuestro servicio! Nos alegra saber que experimentaste un excelente servicio al cliente y que José Díaz brindó una atención excepcional como agente de ventas. Transmitiremos tus agradecimientos a todo el equipo que contribuyó a que adquirieras tu nuevo coche. Si necesitas algo más o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Apreciamos tu confianza y esperamos verte nuevamente. Saludos cordiales, Jeremy Sims, General Manager

October 03, 2023

Dealership Rating
Employee Rating

Thank you for getting my fiance and I in a really nice suv Sam is the best thank you! More

by MOBRIDGE09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Helpful
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Oct 04, 2023

Seguin Chevrolet responded

Hi MOBRIDGE09, We appreciate your 5-star review. We are delighted to hear Sam did an excellent job during your experience. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

October 03, 2023

Dealership Rating
Employee Rating

Carlos and Arnold were amazing as always! This is my 5th vehicle from here. Always pleased. More

by mishakey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Faglie, Carlos V.

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Oct 04, 2023

Seguin Chevrolet responded

Hi mishakey, We appreciate your 5-star review. We are glad to hear Carlos and Arnold were an excellent job with your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 18, 2023

Dealership Rating
Employee Rating

It just goes on and on and on and on and on and on and. More

by FAHRENKROG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Perez, Luisa Ramirez, Monica Moreno-Davila, Syble Kline, Viviana Moreno, Jaime Gallegos , Priscilla Recio

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Sep 19, 2023

Seguin Chevrolet responded

Hi FAHRENKROG, Thank you for your 5-star review. We are delighted to hear you were satisfied with your visit. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

September 09, 2023

Dealership Rating
Employee Rating

The agency is very fast, has good prices, has good services, many complementary snacks, and very attentive. More

by Ramiro Hernández
Recommend Dealer
Yes
Helpful
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Sep 11, 2023

Seguin Chevrolet responded

Hi Ramiro, We appreciate your 5-star review. We are delighted to hear our team took excellent care of you. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

September 05, 2023

Dealership Rating
Employee Rating

Definitely would not Recommend! !!!!! Long Long Wait & Wait &”WAIT …They need more Trainning in Customer Service More

by Jujubeans1116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Luis Hernandez

Helpful
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August 27, 2023

Dealership Rating
Employee Rating

I have no idea what was serviced on my suv. I was given a piece of paper and told I was done. More

by TANYA.SAVELLMARZAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Aug 30, 2023

Seguin Chevrolet responded

Dear Mrs. Marzan, I would like to apologize for any confusion regarding the services performed on your vehicle on August 09, 2023. We changed the oil and filter, rotated the tires, and topped off all the fluid levels to ensure your vehicle is in top condition. If you have any questions or concerns, please do not hesitate to contact me at 830-303-4381 ext. 2035 or email me at gstehle@seguinchevrolet.com. I hope this clears up any confusion and we look forward to servicing your vehicle in the future. Sincerely, Jeremy Sims, General Manager

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