Arsenio Delasin

I want to give a huge shout-out to my salesman Mike Castiglione for his exceptional service. His knowledge of the product was outstanding, and he was able to clearly articulate the benefits and feature Castiglione for his exceptional service. His knowledge of the product was outstanding, and he was able to clearly articulate the benefits and features of our new Kia Sorento SX. I truly appreciated his non-pressure sales and style, which allowed me to make a decision at me own pace. And to top it off, he was genuinely entertaining making the process a pleasant and memorable one. If you're looking for knowledgeable, pressure, free and even a fun buying experience ask for MIKE C! (Castiglione) More

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CAUTION ⚠️ CAUTION ⛔️ CAUTION ⚠️ I wrote a very detailed email to this dealer’s GM. Stay tuned to social media for full details. WORST car buying experience of my life! “We are family, We want you to be hap email to this dealer’s GM. Stay tuned to social media for full details. WORST car buying experience of my life! “We are family, We want you to be happy” is their motto UNTIL THE PAPERS ARE SIGNED! More

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jesse was super helpful during the entire car buying process. he was very knowledgeable and really listened to our needs and helped us accordingly. he genuinely cares about you and the vehicle you are b process. he was very knowledgeable and really listened to our needs and helped us accordingly. he genuinely cares about you and the vehicle you are buying! More

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Mike Castiglione was fantastic to work with him. Him and his team really did right by me in ways other dealerships won’t. Jim Marsh is the only place in Vegas I will ever buy a car from. Thanks Mike Him and his team really did right by me in ways other dealerships won’t. Jim Marsh is the only place in Vegas I will ever buy a car from. Thanks Mike! More

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We had (Aresion/Danny) help us. My sister wanted to get rid of her ford for a Niro. We had a limited window and test drove earlier in the week and had to come back. Danny let us dri My sister wanted to get rid of her ford for a Niro. We had a limited window and test drove earlier in the week and had to come back. Danny let us drive for as long as we wanted and ask a million question. When we came back today they had a model more suited for her needs and it was perfect. Danny and Aresion listed to the terms we had and didn't waste time with the back and forth. They came out with 3 options to fit our financial needs and we chose what worked best for us. THERE WAS NO PRESSURE, NO SHADY TACTICS AND NO TIME WASTED. In todays market of high prices and slimy dealers, you will not find that here. Highly recommend them, stay away from Towbin Kia come here. It's worth the drive if on the other side of town. We actually got what we asked for without a hard time or stress. I can honestly say this was the easiest, quickest and least stressful car buying experience we've ever had More

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I was most satisfied. The services were provided by GM'S and "Magic. Thanks guys so much. Loving the car. The services were provided by GM'S and "Magic. Thanks guys so much. Loving the car. More

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The dealers were very attentive and nice. They really took the time to show us our options on cars and financing. I can say their customer service is top notch compared to the other dealershi They really took the time to show us our options on cars and financing. I can say their customer service is top notch compared to the other dealerships next to them. Me and my boyfriend were extremely happy. More

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I hate buying a car because it is so high pressure and it is an all day affair. Inventory on new cars is very low but I was lucky enough to find what I wanted, the last one. Financing was a nightmare but t is an all day affair. Inventory on new cars is very low but I was lucky enough to find what I wanted, the last one. Financing was a nightmare but they were patient and got me the best rate. I am very happy with my car and the service. More

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“Cash” was amazing. Very personable and kind. He made the process fun and kept me engaged with interesting conversation. he made this a very memorable experience. the process fun and kept me engaged with interesting conversation. he made this a very memorable experience. More

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I was pleased with the customer care until it came time to figure out a price. I had studied their inventory online and had a pretty good idea how much their market adjustments were. I understand reasonab to figure out a price. I had studied their inventory online and had a pretty good idea how much their market adjustments were. I understand reasonable market adjustments and I'm okay with that. But as we talked price, the market adjustment doubled. Anyone who I think is fishing to see how much they can get out of me, loses all credibility. I've done my homework. I said I would think about it. As I was leaving, all of a sudden, the price went down. If they can offer me a lower price as I'm leaving, they should offer me the same as I walk in. Now, someone else will get my business. More

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