Art Flores

It’s a dealership service center. What can be said. The focus of the dealership is upon them: Their costs, their processes, and their profits. The dealership is not focused on the cu What can be said. The focus of the dealership is upon them: Their costs, their processes, and their profits. The dealership is not focused on the customer. More

by CLAYPOOL_DAVID Verified Customer Verified Customer

Report | Print

A better explanation of why the work was done on camera. The tech did sloppy work and the zip ties have already broke. Wires hanging from the frame. Then made me feel like they are doing me a favor by not c The tech did sloppy work and the zip ties have already broke. Wires hanging from the frame. Then made me feel like they are doing me a favor by not charging me. It cost me $60 to get an uber to pick up my truck from Parker. I will not bring my truck back More

by broncoron Verified Customer Verified Customer

Report | Print

I was invoiced for a "fix that might not hold", that Art said he would not charge me for. Art is going to keep his word and fix that on Monday. When my tires were rotated, the tire pressure was not correc said he would not charge me for. Art is going to keep his word and fix that on Monday. When my tires were rotated, the tire pressure was not corrected for the front vs the rear tires. I got a low tire warning within 24 hours of picking my truck up. This has happened twice now. Please correct this within Service Department. There was a 40% difference between the estimate and the final cost on the invoice. More

by gayleudall Verified Customer Verified Customer

Report | Print

Service was great issue was resolved, fast and painless. Glad I was in good hands Glad I was in good hands More

by SRD6482 Verified Customer Verified Customer

Report | Print

i brought my truck in for a regular service and oil change now my truck smells like an old xxx oil burner got home and it dripped oil all over the garage floor not very happy after paying $ 300 change now my truck smells like an old xxx oil burner got home and it dripped oil all over the garage floor not very happy after paying $ 300 for an oil change More

by Dlb Verified Customer Verified Customer

Report | Print

Took vehicle in for a couple of recalls and a electrical problem.Art was my go to service writer.He listened to my concerns and handled everything. COULDN'T ASK FOR BETTER SERVICE! Thanks Art. problem.Art was my go to service writer.He listened to my concerns and handled everything. COULDN'T ASK FOR BETTER SERVICE! Thanks Art. More

by GS14503 Verified Customer Verified Customer

Report | Print

They did a great job on repairs. Need to be better at communicating issues and completion of job. Need to be better at communicating issues and completion of job. More

by broncoron Verified Customer Verified Customer

Report | Print

Great communication regarding a huge problem. Issue was fixed without any concerns. Would always return to Interstate! Issue was fixed without any concerns. Would always return to Interstate! More

by Dave Verified Customer Verified Customer

Report | Print

Actually dropped off with Art who is amazing. When picking up Jenna was on a call with a customer and Michael Diebert jumped in to assist me and get me going. Truly an amazing team!!! When picking up Jenna was on a call with a customer and Michael Diebert jumped in to assist me and get me going. Truly an amazing team!!! More

by bigcowboyal Verified Customer Verified Customer

Report | Print

Art, Mary Jo, and the entire service department are the best. They manage expectations and meet commitments they make! I made the mistake of going somewhere else once and will never do that again. best. They manage expectations and meet commitments they make! I made the mistake of going somewhere else once and will never do that again. More

by mmason4242 Verified Customer Verified Customer

Report | Print