Art Flores | Page 5

Great service. People there are super nice and helpful. I needed a ride home and then when my car was ready they picked me up. Very nice to deal with People there are super nice and helpful. I needed a ride home and then when my car was ready they picked me up. Very nice to deal with More

by mychellie6251 Verified Customer Verified Customer

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Bought my 2022 F350 from here. Great service in the buying process! Continued great service in the Service Department! Thank you all!! Great service in the buying process! Continued great service in the Service Department! Thank you all!! More

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Everyone from sales, service and parts is very friendly and knowledgeable. I highly recommend Interstate Ford! and knowledgeable. I highly recommend Interstate Ford! More

by kerriekay.malone Verified Customer Verified Customer

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Another 5 Star performance by Art Flores and his team at Interstate Ford Service Department. All work was done as proposed and completed on time! Great Job!!! Interstate Ford Service Department. All work was done as proposed and completed on time! Great Job!!! More

by TMZURCH Verified Customer Verified Customer

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Art provided timely updates on all the work being done and made sure that the vehicle work was completed on time as we needed. and made sure that the vehicle work was completed on time as we needed. More

by kmarrick Verified Customer Verified Customer

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Art is always such a pleasure and ensures that I am taken care of even if something goes wrong with my service. He deserves a raise! care of even if something goes wrong with my service. He deserves a raise! More

by shyela55 Verified Customer Verified Customer

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As always this Ford has the very best professional and friendly people working here. The work for me is high quality. friendly people working here. The work for me is high quality. More

by CINDYICEPURPLE Verified Customer Verified Customer

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I most communication was done by me. Still unable to diagnose. Found process to diagnose questionable Still unable to diagnose. Found process to diagnose questionable More

by Gbs1040 Verified Customer Verified Customer

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Art was wonderful to work with, he provided timely updates and worked within my schedule. updates and worked within my schedule. More

by kmarrick Verified Customer Verified Customer

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This is the worst service I have ever received from a dealership. Do not take your vehicle here for service. It took a total of 6 months to get my truck half fixed and over that six month period, it was dealership. Do not take your vehicle here for service. It took a total of 6 months to get my truck half fixed and over that six month period, it was in their shop a total of six weeks. I would schedule an appointment, drop off my truck and it would sit there the entire week. They would not call me with any updates and rarely returned my calls. I would have to show up only to find out they had not even looked at it yet. It would basically be sitting in their parking lot the entire time. I would pick it up for the weekend, reschedule and drop it off a few weeks later only to have the same thing happen all over again. When they did finally fix it, they only fixed one of the issues. They were supposed to fix my transmission and seat heater. They fixed the transmission but not the seat heater and wanted to schedule another appointment for that. And here is the kicker...2 months later my transmission is screwed up again and has to go back in the shop. I called the service manager and told him my concerns and he could have cared less, didn't even apologize. Needless to say, I will be going to a different dealership. This place has the worst customer service ever! Avoid it like the plague! More

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