Since I'm new to the Acura brand, Arthur Brown has been most helpful in my understanding of the proper service for my car. He's always courteous and professional. He is a valuable asset to Acura of Jackson.
"Top Notch Service"
My experience was EXCELLENT, It couldn't have been more perfect, from the shuttle to the final pick-up of my vehicle The service department is the best!! Theo, Arthur and Shemeeka showed a high level of professionalism and superb customer service. Thank you!!
All I can say is AMAZING!!! Ms. Patrick has been so friendly, professional and her spirit is just AWESOME!! I feel like family when I'm there. My service advisor Mr. Brown is exactly the same way! NorthPark Acura dealership should be so proud to have these two amazing people on their staff!!
"Janelle and Arthur: the definition of Customer Service."
These 2 employees are amazing! They are always happy to see me and help with anything. Janelle is always happy to help, and always treats me with the utmost respect. It is such a joy to come for my service appointments because I know that those 2 will take care of me. They have an extensive knowledge of your products, and never hesitate to help with even the smallest things. With Janelle's knowledge and wonderful customer service skills, I am actually surprised that she has not been promoted to Service Advisor yet. It would be a smart move!! I brag on her and Arthur to my friends, and hope to send more people their way!!
Other Employees Tagged:
"Service Experience "
Every time I come here for my service, the staff is super friendly and informative. Ms. Patrick is a great service representative and I would recommend the dealership to others due to the experiences I've had with her and Mr. Brown.