Arthur Kunhardt | Page 40

i went to the service department for recall the service guy was rude and a liar i had to go to arrigo dealer the get the service done correctly guy was rude and a liar i had to go to arrigo dealer the get the service done correctly More

by sasongabay Verified Customer Verified Customer

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Amazing lever of service and communication. Grateful for the surprise car wash and detailing as well! Grateful for the surprise car wash and detailing as well! More

by chargerjoe1970 Verified Customer Verified Customer

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I had an 8am appt for an oil change and wasn’t done until 12. The service rep also tried to up sell me to a ridiculous service package. Poor communication during the service. Will not go back. 12. The service rep also tried to up sell me to a ridiculous service package. Poor communication during the service. Will not go back. More

by douglas.r.burke Verified Customer Verified Customer

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When an oil change is done why wasn't the oil reset done and tire pressure? and tire pressure? More

by JACKIEOSIEL Verified Customer Verified Customer

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I used to be able to recommend this place but unfortunately I cannot do so anymore. I have purchased 4 vehicles from here. I've spent well over $200,000 as a customer here. My last vehicle was unfortunately I cannot do so anymore. I have purchased 4 vehicles from here. I've spent well over $200,000 as a customer here. My last vehicle was a '21 RAM 1500 etorque. At under 15,000 miles I had to change the tensioner belt for some apparent reason. Never have I had an issue with any vehicle at such low mileage. I schedule service for an oil change and to have the belt replaced. My first visit I was asked to come back a week later since they were very busy. I explained my situation and they said it would be ok to continue driving the vehicle as is. The following week at yhe same time I arrived only for them to tell me that they didn't have the part in stock. Again they assured me it was ok to drive the vehicle one more week and that for sure the following week they would take care of it all. Now two weeks have gone by. I arrive to have the service done on the vehicle. This time they are telling me I will need to leave the vehicle for three days. Keep in mind that I use my vehicle for work so everyday I don't have my truck I don't make any money! I trusted them and left the vehicle there. Three days later I had to call myself multiple times to get in touch with someone. They only just started the service after spending two hours trying to get an update on my vehicle because you just can't get in touch with anyone there. Today I went to pick up the vehicle. They changed the belt. They did NOT perform the oil change. I am so tired and exhausted of this place. I'll just go get the oil done elsewhere at my expense. I will NEVER purchase a Chrysler/Jeep/Dodge/RAM product again in my life after this experience. They don't give a xxxx about you. Only your money. And if you do go for service be sure to check that they are actually doing what they say they are. More

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My experience was superb! Thank you to Shannon for taking care of me and answering all my questions. She polite, p... Thank you to Shannon for taking care of me and answering all my questions. She polite, p... More

by manuelr1 Verified Customer Verified Customer

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Terrible service. Zero accommodation. Expect the vehicle to sit there for weeks just to provide a software update. No loaner vehicles. Manufacture required recall and Zero accommodation. Expect the vehicle to sit there for weeks just to provide a software update. No loaner vehicles. Manufacture required recall and still expect it to sit there and not provide another vehicle. In my 21 years of vehicle ownership and dealing with many vehicles and many different brands, this is the worst experience by far. I would prefer to pay out of pocket for service than get warranty work done by the dealership. But hey, maybe that’s the goal. More

by BEN.GEFFON Verified Customer Verified Customer

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The dealer is close to where I live, it has good facilities and the staff is competent facilities and the staff is competent More

by hector.gerzenstein Verified Customer Verified Customer

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Getting a hold of them initially was a bit if a challenge. I had a flat it took a few days due to 4th of July to get the tire. The manager went to pickup the tire for me. Service advisor provided m challenge. I had a flat it took a few days due to 4th of July to get the tire. The manager went to pickup the tire for me. Service advisor provided me her text made it easier to get a hold of. More

by albertderojas Verified Customer Verified Customer

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thanks for the attention and solving the problem of Shannon and Steven thanks you for everything Shannon and Steven thanks you for everything More

by wolfgangcuervo Verified Customer Verified Customer

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