Arthur Palazzolo
Arthur Palazzolo at Lia Toyota of Colonie

Arthur Palazzolo | Page 5

Service Advisor

Lia Toyota of Colonie

2120 Central Ave
Schenectady, NY 12304

Contact Me
5.0
57 Reviews

Dealership Experience

15 yrs, 3 mos

Industry Experience

28 yrs, 4 mos

Specialties & Trainings

TOYOTA CERTIFIED TRAINING

5.0

57 Reviews

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57 Reviews of Arthur Palazzolo

July 03, 2023

Dealership Rating
Employee Rating

Service representative, Art Palazzolo, was courteous and professional. The service was done well and timely. More

by ewinters57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Lia Toyota of Colonie responded

Thank you so much for the thoughtful review of your service advisor, Art! We're pleased you appreciated his straight-forward communication and efficient work. We look forward to making your next appointment just as convenient!

June 27, 2023

Dealership Rating
Employee Rating

Easy to schedule and I was in and out in less than an hour. Very organized & friendly. More

by Lmn4432
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Lia Toyota of Colonie responded

Awesome! Thanks for letting us know how happy you were with this convenient service visit. We're glad our team handled your appointment with great care and urgency to ensure your safe and timely return to the road. Thank you for choosing Lia Toyota for your automotive needs!

June 24, 2023

Dealership Rating
Employee Rating

Art palazz Is an outstanding person with your company he helps you no matter what you need and you don’t have to wait around for someone to help you he goes out of his way and I will always ask for him when More

by Melfejoy42
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Lia Toyota of Colonie responded

Thanks so much for the 5-star review of Art! He is truly an exemplary advocate for his clients, and we're so pleased you continue to be happy with this efforts. We look forward to ensuring the same circumstances at your next appointment!

April 19, 2023

Dealership Rating
Employee Rating

Art Palazzolo at Lia Toyota in Colonie was great! I got great wipers, a needed new cabin filter syn thetic oil and filter change,tires rotated , new york state inspection and complete mpi all for les More

by Ron Kruzansky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 17, 2023

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Employee Rating

Lia Toyota has been my go to place for service since 2008. We are now on our third Prius, a 2013 Prius V. And Art Palazzollo has been our service advisor since we bought the car. Great service and great More

by Bobturan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2023

Dealership Rating
Employee Rating

I have had our cars serviced at this dealership for over 6 years, Art Palazzolo and his team of mechanics are excellent. Work is correctly and done when promised, reasonably priced, extended hours of operat More

by kellycm99
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Bill Boland

March 25, 2023

Dealership Rating
Employee Rating

Mr Art Palazzolo served us on March 23 2023 and he left us a very good impression. He worked very hard and professionally and he treats people nicely and friendly. I and my wife would like him to serve us More

by Wzhao30
Recommend Dealer
Yes
Mar 28, 2023

Lia Toyota of Colonie responded

Thank you for your lovely review of Art in our service department! It is always our pleasure to assist you with your automotive needs, and we're so happy Art provided you with a pleasant and helpful experience throughout the process. We hope to make your next appointment even better!

March 04, 2023

Dealership Rating
Employee Rating

I came to check the car and pass inspection and immediately was cared for. Art Palazzolo took care of my car, answered all my questions and explained very clearly things that were not clear to m More

by Ephy Carmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2023

Lia Toyota of Colonie responded

That's fantastic, Ephy! Art is such a pro at explaining technical things, so we're glad you got to work with him for your vehicle's inspection. Please let us know when Art and the Lia Toyota team may assist you again. We look forward to it!

April 03, 2021

Dealership Rating
Employee Rating

this is the 2nd vehicle I have purchased at Lia Toyota and I couldn't be more pleased! Greg Stevens was great to work with and looked out for my interests through out the process of the trade in as well a More

by Bett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2021

Lia Toyota of Colonie responded

Bett, thank you for your very kind review and loyalty to Lia Toyota of Colonie. We are delighted that you have come back to us again and that your experiences with Greg have been so exceptional! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

February 17, 2021

Dealership Rating
Employee Rating

Lia Toyota of Colonie NY is always first rate. Art Palazzolo did a fantastic job of getting me in and getting my truck serviced in the time frame promised. The service crew really goes to great length More

by Amtacjeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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