Arturo Gonzalez
Arturo Gonzalez at Skyline Ford

Arturo Gonzalez | Page 25

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.4
311 Reviews
4.4

311 Reviews

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311 Reviews of Arturo Gonzalez

February 04, 2023

Dealership Rating
Employee Rating

Rude. Didn't seem to want to help. Scheduled an oil change. Asked if they could connect my car to Wi-Fi so that the radio could do an update and was told t More

by LDILLETBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rich Ramsey

Feb 14, 2023

Skyline Ford responded

Thank you for sharing your experience. We'd love to get you on our schedule to get your vehicle patched up and running like a clock. Give us a call or send an email to jima@skylineforddirect.com when you're ready.

February 03, 2023

Dealership Rating
Employee Rating

Service department is efficient and reliable. The service advisor seems to be knowledgeable and very friendly. More

by JMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Skyline Ford responded

They have extensive knowledge! Thank you for choosing Skyline Ford!

February 01, 2023

Dealership Rating
Employee Rating

Good customer service and communication. Work completed as expected. Will be back, and happy to recommend. Thank you. More

by rachelmclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 25, 2023

Dealership Rating
Employee Rating

The service writers are friendly and have addressed any concerns I’ve had during a service experience. More

by mrdlhayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel Wangler

Jan 25, 2023

Skyline Ford responded

Thank you for stopping in and choosing Skyline Ford!

January 19, 2023

Dealership Rating
Employee Rating

Quick fast swrvice and good with reminders and texts and calls...keep my van moving forward More

by Jmaxwell1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, John Marr, Mel Wangler, Jim Agur , Rich Ramsey

Jan 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

January 14, 2023

Dealership Rating
Employee Rating

Friendly & Professional. They made me feel welcome & we’re very courteous. I recommend them highly. More

by KGARRISON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, John Marr, Mel Wangler, Jim Agur , Rich Ramsey

Jan 26, 2023

Skyline Ford responded

Friend and professional are what we aim for! Thank you for choosing Skyline Ford!

January 05, 2023

Dealership Rating
Employee Rating

I have always been satisfied with the help I received from your crew. I have brought my car in for service when suggested since buying it 2017. More

by verdlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Lawson, John Marr, Mel Wangler, Jim Agur , Rich Ramsey

Jan 26, 2023

Skyline Ford responded

Thank you for being a regular with our service drive. Thank you for choosing Skyline Ford!

December 31, 2022

Dealership Rating
Employee Rating

I do all my device with this dealership I have taken your survey twice now. More

by RGHARRIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr

Jan 26, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

December 30, 2022

Dealership Rating
Employee Rating

Friendly but we ended up with an improper install or removal of an O ring on the turbo which caused a complete ldraonage of our coolant. We were stuck in snow, no cell service when the leak was discover More

by Kim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2022

Skyline Ford responded

Kim thank you for the review of your visit. We'd love to do what we can to make things right. Give us a call and ask for Jim Agur or shoot an email to jima@skylineforddirect.com

December 28, 2022

Dealership Rating
Employee Rating

The only issue during the whole process was the door on the van. It was impossible for me to close without wrenching my arm. When Dennis the driver did it he also had trouble and it took 2 times for him. I More

by Lauri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2022

Skyline Ford responded

We appreciate your feedback on the shuttle van. Thank you for choosing Skyline Ford!

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