Arturo Gonzalez
Arturo Gonzalez at Skyline Ford

Arturo Gonzalez | Page 30

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.5
312 Reviews
4.5

312 Reviews

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312 Reviews of Arturo Gonzalez

August 18, 2022

Dealership Rating
Employee Rating

They were attentive in diagnosing the problem and ordering the part I needed to fix the backup camera. They replaced the camera and did it within the time frame they quoted. The service writer was po More

by RF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2022

Skyline Ford responded

Thank you for the great review and recommendation!

August 16, 2022

Dealership Rating
Employee Rating

It was a great Experience. It was refreshing being greeted at my car and then when the service was finished to have someone fetch my car was awesome!! Will definitely be back a More

by Wright.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mel Wangler, Jim Agur

Sep 08, 2022

Skyline Ford responded

We can't wait to see you again! Thank you for choosing Skyline Ford!

August 13, 2022

Dealership Rating
Employee Rating

This dealer ship is awesome and my service advisor was very helpful, great work everybody, More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Marr , Gavin Lawson

Sep 08, 2022

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 12, 2022

Dealership Rating
Employee Rating

Art was very helpful in getting the work scheduled and answering my questions. The work corrected the issue completely and was done ahead of time. More

by Idonottrustyou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2022

Skyline Ford responded

We like to stay ahead of schedule. Thank you for choosing Skyline Ford!

August 02, 2022

Dealership Rating
Employee Rating

Always super nice and professional! We love the service we get from everyone there! They are always so nice to my daughter which helps make my experience there so much better! More

by Tawnee McAfee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2022

Skyline Ford responded

Everyone gets that 110% courtesy when they walk in. Thank you for choosing Skyline Ford!

August 02, 2022

Dealership Rating
Employee Rating

Good customer service. Got it fixed the same day and called right away for me to come get it. More

by harrisonsarah73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2022

Skyline Ford responded

Thank you for choosing Skyline Ford!

August 02, 2022

Dealership Rating
Employee Rating

The Service Team from the Service Advisors to Technicians we’re all so professional and polite while dealing with customers. Keep up the great job. Thanks for what you do. More

by Perrystic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur , Gavin Lawson

Aug 06, 2022

Skyline Ford responded

Thank you for choosing Skyline Ford!

July 31, 2022

Dealership Rating
Employee Rating

Service department is great Ford motor Company terrible . They are not able to supply parts for recall repairs they are inconveniencing thousands of people and there’s no recourse. More

by morris.walter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur , Gavin Lawson

Aug 06, 2022

Skyline Ford responded

Thank you for sharing your experience. We hope to work with you again.

July 29, 2022

Dealership Rating
Employee Rating

Everything when good as far as getting my pickup fixed. When there was some confusion though on if we should have to pay the diagnosis fee arturo had zero customer service. When we explained that the servi More

by Caytlancazzanigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 06, 2022

Skyline Ford responded

Thank you for sharing. We would love to work with you on this and try and make things right. Shoot an email to jim@skylineforddirect.com or call and ask for Jim Agur when you can.

July 27, 2022

Dealership Rating
Employee Rating

The dealer kept me informed on the progress of the work being done on my vehicle. More

by dalarge62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2022

Skyline Ford responded

Thank you for choosing Skyline Ford!

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