Ash Salaita | Page 12

Absolutely best service! ! I only spent 20 minutes inside dealership the left driving a beautiful care and peace of mind! ! I only spent 20 minutes inside dealership the left driving a beautiful care and peace of mind! More

by Nicole Verified Customer Verified Customer

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Bell Road Mitsubishi did a great job of taking care of me. Everyone was friendly and I received a great deal. me. Everyone was friendly and I received a great deal. More

by bubbarescue1 Verified Customer Verified Customer

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They were friendly, informative, helpful. I really appreciated the time they took with me to make sure I got the car I wanted. I really appreciated the time they took with me to make sure I got the car I wanted. More

by SARAHJOBENNETT Verified Customer Verified Customer

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Everyone was very helpful and work diligently to have me taken care of in a timely manner. First dealership I went to where I didn't feel like a number, even the dealership manager shook my hand and thanked taken care of in a timely manner. First dealership I went to where I didn't feel like a number, even the dealership manager shook my hand and thanked me. Great service to go with a great car and manufacturer warranty has made me a believer in mitsubishi and I'm really looking forward to other mitsubishi models in 5 years time to add to my collection! More

by dayton bilyeu Verified Customer Verified Customer

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Bell road Mitsubishi is so accommodating. They always find ways to help their client get a car. Thank you so much for all your assistance. They always find ways to help their client get a car. Thank you so much for all your assistance. More

by ecgalleros79 Verified Customer Verified Customer

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I have now purchased my second car from this dealership within 2 weeks. The team there is AMAZING!!! The process was so easy. They didn’t require me to sit for hours. I want to say a special thank you to F within 2 weeks. The team there is AMAZING!!! The process was so easy. They didn’t require me to sit for hours. I want to say a special thank you to Frenchy who has went out of his way to accommodate me. To the rest of the team thanks a million. More

by ELHICKS314 Verified Customer Verified Customer

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On January 17, 2025, I purchased a 2022 Mitsubishi Outlander from Bell Road Mitsubishi. I would like to begin by commending Mimi, the sales associate who assisted me throughout the process. She was ex Outlander from Bell Road Mitsubishi. I would like to begin by commending Mimi, the sales associate who assisted me throughout the process. She was exceptional—professional, helpful, and represented Bell Road Mitsubishi with the utmost integrity. Her dedication and expertise made the purchasing process smooth, quick, and transparent. However, I regret to share that my overall experience with Bell Road Mitsubishi was deeply disappointing, due to several unresolved issues with the vehicle I purchased. It is important to note that these concerns are not a reflection of Mimi’s performance, as she was the sole positive aspect of my experience. Upon my arrival at the dealership, I discovered several issues with the vehicle that I was not made aware of prior to purchase: 1. Second-row seat damage: The second-row seat backrests were severely torn/damaged. When I requested this to be repaired, I was informed it would cost $4,000, with no offer to complete the repairs before selling the vehicle. 2. Window shade clips: The second-row window behind the driver’s side was missing two window shade attachment clips. My request for replacement clips was declined. 3. Key fob: The vehicle was provided with only one key fob. When I inquired about a second fob, my request was also declined. 4. Rear tires: The rear right and left tires were significantly worn and were not replaced prior to sale. 5. Complimentary oil changes: Despite my purchase of the extended warranty, complimentary oil changes were not provided. I feel that these issues are reasonable concerns for a customer investing in a vehicle, particularly at a dealership that represents the Mitsubishi brand. Unfortunately, my requests for resolution were declined, leaving me to question the quality of service and commitment to customer satisfaction at Bell Road Mitsubishi. I have purchased many vehicles over the years, and this was by far the most unpleasant experience I have encountered. I work hard for what I have, and I expect to receive a reliable and quality product in return. I am confident that Mitsubishi Corporation would not be pleased to learn that a vehicle was sold in this condition. I am willing to speak with a manager within the next few days to provide Bell Road Mitsubishi an opportunity to rectify these discrepancies. I hope that your dealership will take this feedback seriously and take steps to improve your customer service and vehicle quality standards. Once again, I want to emphasize that my dissatisfaction is in no way a reflection of Mimi’s excellent service. She is the reason I ultimately decided to purchase this vehicle. I look forward to hearing from you soon. Respectfully, Araceli James More

by ARASCON74 Verified Customer Verified Customer

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Fast and easy to deal with we found what we wanted and they were very helpful to help us in the car we wanted . they were very helpful to help us in the car we wanted . More

by Carlos v Verified Customer Verified Customer

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Sales and finance staff were helpful and professional and answered all the questions we had. answered all the questions we had. More

by Rabillie Verified Customer Verified Customer

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Very helpful and friendly. The process was fairly fast and staff wanted to make sure we were satisfied. The process was fairly fast and staff wanted to make sure we were satisfied. More

by mward1125 Verified Customer Verified Customer

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