Ash Salaita | Page 11

Salesman Abe was great, and very nice. No problem with him. It's management I have an issue with. Dealer didn't disclose missing VIN number that I have to go to MVD and hassle with. They a No problem with him. It's management I have an issue with. Dealer didn't disclose missing VIN number that I have to go to MVD and hassle with. They also gave me the impression that my vehicle was financed and loan approved at the time of signing the sales contract. In fact, they asked for more documentation 4-5 days later and told me it didn't actually fund for a week after the deal was supposedly done. Worst experience I've had with a car dealer in my life. They are shady and I wouldn't recommend them. I'm not interested in management responding to this review as this is all factual, and there is nothing they can do to fix this experience. More

by robertpoole232 Verified Customer Verified Customer

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Mimi has a great personality very person-centered and great customer service. She's honest and was very helpful in helping me make a great choice in a car that I could afford. Everybody in the finance de great customer service. She's honest and was very helpful in helping me make a great choice in a car that I could afford. Everybody in the finance department was great and the general manager as well. Thank you for helping me get into a car that I can afford. It's running well. Thank you. More

by BSTOCKMAN1968 Verified Customer Verified Customer

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Good service from Richard. He even bought burritos for us when our deal went past lunchtime. The manager, Ash, gave a good fee discount on our used car purchase. He even bought burritos for us when our deal went past lunchtime. The manager, Ash, gave a good fee discount on our used car purchase. More

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Before and After purchase you don't get treated the same,.Lack of professionalism we had to ask,for water,carwash ,and test drive .Finance stated they call next day never called when I call no answer. same,.Lack of professionalism we had to ask,for water,carwash ,and test drive .Finance stated they call next day never called when I call no answer. I called the sales man Said for discovered issues on the purchased car,he stated yea come in and we take of it.When I got there I was told by the same sales man I had to make an appointment after 30 days of purchase so my purchase warranty covers the issues we found on the purchased car. Flaking paint on tire rims with scratches, locked glove box,USB don't work, digital screen is not working properly. When I asked to speak with Finance manager Osman I was toldhe could not be found that maybe he was in the bathroom after 40 minutes, I walked over to Osman office he recognized me and asked me to give 2 minutes and he would come see me,I waited another 30 minutes and finally got tired of waiting and left the dealership. More

by EDUARDOBARRAGAN88 Verified Customer Verified Customer

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All was great, did a wonderful job. Will be back. See you in 6 months or so. Will be back. See you in 6 months or so. More

by SLOAN1489 Verified Customer Verified Customer

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We have bought seven vehicles from this dealership over the years and have had great service the years and have had great service More

by DENNISBARMORE6 Verified Customer Verified Customer

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Had the car I wanted but staff were dismissive and rude. Buying a car here is an awful experience. Buying a car here is an awful experience. More

by prestonadams05 Verified Customer Verified Customer

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The car I wanted, they passed off as clear title, but it had a salvage title. Now 3 days later they have still not refunded my deposit. The salesperson, Said, was great. The manager was playing games and ly had a salvage title. Now 3 days later they have still not refunded my deposit. The salesperson, Said, was great. The manager was playing games and lying about the car and the deal. After repeatedly telling me he was giving me the best deal he could, I walked and he called me back and dropped the price another 600. It all went downhill fast when I found the salvage title. More

by Tholius Verified Customer Verified Customer

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The dealership was very clean. Everyone was very welcoming and helpful. We told them what we wanted and they did everything they could to get us the payment we wanted. Everyone was very welcoming and helpful. We told them what we wanted and they did everything they could to get us the payment we wanted. More

by hdscott5313 Verified Customer Verified Customer

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Marco was very prompt in answering my questions. Ash was also prompt in his replies. Manny was very thorough and our financing was seamless. Would recommend Bell Road. Ash was also prompt in his replies. Manny was very thorough and our financing was seamless. Would recommend Bell Road. More

by yvonnegio Verified Customer Verified Customer

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