Ashleigh Ray | Page 14

Ashleigh R. treated us wonderfully as she always does. We are always very satisfied with LHM service. treated us wonderfully as she always does. We are always very satisfied with LHM service. More

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Its hard for me to give just 1 review of my experience at Larry Miller Hyundai. So I will break it down. Ashley my service agent did a great job of getting my vehicle in and on the schedule or review and re Larry Miller Hyundai. So I will break it down. Ashley my service agent did a great job of getting my vehicle in and on the schedule or review and repair. She also was great at getting me a rental car within a couple days. Ashley gets a rating of 5! Hyundai Motor company also gets a rating of 5 for covering the cost of a new engine for my 2017 SanteFe after the original blew up for no reason on a road trip. They get a rating of 5! That said, once again I was disappointed in the service area who not only did not inquire about the engine guard plastic liner that goes under the car they never even recommended a new one. My old engine guard was in the hatch back of my car and I did not realize that they did not reinstall it until I was home. I had to take it to a local shop who had the jacks so it could simply be screwed back in place. They did however recommend a new battery (over $300) stating that mine was not fully charging. They simply could have seen a date on the top of the battery that it was less then 3 months old and fully under warranty. The recommendation should have been to return it for a free replacement. Also they recommended an in cabin filter which we had also replaced just two month prior. which tells me they had not even inspected what I had. There was also another recommendation for engine fuel something but I felt with a new engine installed and the system be a closed system it should have already been part of my repair. When your auto repair shop recommends work that is not necessary you loose faith in their honesty and integrity. This is the only reason I stopped using them for service in the past. I rate them a 3! More

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Ashley is awesome wouldn't want any other advisor, thank you. She rocks! Appreciate her attention to detail friendly and professional demeanor. you. She rocks! Appreciate her attention to detail friendly and professional demeanor. More

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Ashley is an outstanding service representative! She gets the work completed fast, professional and builds trust with customers. She gets the work completed fast, professional and builds trust with customers. More

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My service person (Ashleigh) is excellent with her clients. This dealership is very accommodating. Have sent several friends there. clients. This dealership is very accommodating. Have sent several friends there. More

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Ashley is remarkable and very helpful Services are always fast and easy. Great team! 👍 recommend this place fast and easy. Great team! 👍 recommend this place More

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It was great! Fast and easy service! The communication was awesome. The service rep was very kind! Fast and easy service! The communication was awesome. The service rep was very kind! More

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Brought my car in for a 10:00 appointment for front brakes. They also did brake fluid and coolant flushes. It took 4 1/2 hours. Four and a half hours I waited!! Charged me $143 for a 7 minute coolant f brakes. They also did brake fluid and coolant flushes. It took 4 1/2 hours. Four and a half hours I waited!! Charged me $143 for a 7 minute coolant flush. You are better off finding another mechanic service. More

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I appreciated the fact that Ashley was knowledgeable about my specific concerns and listened to me providing great Customer Service. The experience resulted in me driving out with a smoother riding car about my specific concerns and listened to me providing great Customer Service. The experience resulted in me driving out with a smoother riding car and happy. More

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Always friendly, courteous, and warm! I will continue to bring my car here to get service work I will continue to bring my car here to get service work More

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