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Ashleigh Spenner
Ashleigh Spenner at Zeigler Toyota of Racine

Ashleigh Spenner | Page 2

Service Advisor

Zeigler Toyota of Racine

13350 Kilbourne Dr
Mount Pleasant, WI 53177

4.9
545 Reviews
4.9

545 Reviews

Write a Review

Dealership Experience

9 yrs

Industry Experience

13 yrs, 5 mos

545 Reviews of Ashleigh Spenner

June 19, 2026

Dealership Rating
Employee Rating

It was very clean and efficient. The service area was clean with the advisor personable More

by jbonestime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Arciszewski

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Jun 20, 2026

Zeigler Toyota of Racine responded

Thank you for noting the cleanliness and efficiency at Zeigler Toyota of Racine. We appreciate your feedback about our service area and team. Please reach out if there’s anything else we can assist with.

June 16, 2026

Dealership Rating
Employee Rating

I'm not pleased with the diagnosis, I'm still experiencing car problems My brakes are still squealing when I press them to stop. More

by cratliff030412
Recommend Dealer
No

Other Employees Tagged: Ashleigh Spenner

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Jun 17, 2026

Zeigler Toyota of Racine responded

Hello, Your feedback is very important to us. I would appreciate the opportunity to speak with you about your experience with our Service Team. Please send me an email with your preferred method of contact so we may discuss this further. Sincerely, Adrian Basich General Manager adrianbasich@zeigler.com

Jun 19, 2026

Zeigler Toyota of Racine responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 13, 2026

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Employee Rating

Problem not resolved Still have same problem as when I brought the car in Brought car in to replace rear struts. Still have problem with the rear sounding like it's going to fall off. More

by NSMITH1999
Recommend Dealer
No

Other Employees Tagged: Ashleigh Spenner

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Jun 14, 2026

Zeigler Toyota of Racine responded

Hello, We value your satisfaction and appreciate you taking the time to share your experience. I would like the opportunity to discuss your recent visit to our Service Department regarding the repair work performed on your vehicle. Please email me with your best contact details at a time that is best for you. Thank you, Adrian Basich General Manager adrianbasich@zeigler.com

June 11, 2026

Dealership Rating
Employee Rating

The service was excellent. Both the service department and the cashier. The waiting area was fine. More

by myrna.john.hutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 11, 2026

Zeigler Toyota of Racine responded

It’s great to hear our service department and cashier provided excellent support and that the waiting area met your needs. Thank you for trusting us with your Toyota Camry. We look forward to assisting you again.

May 30, 2026

Dealership Rating
Employee Rating

Overall good. When I first entered I was not acknowledged and as my first time I was unsure if I was in the correct place so that was a bit uncomfortable. Once I w More

by lewitzkeb
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Spenner

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May 31, 2026

Zeigler Toyota of Racine responded

Thank you for your feedback. We understand how the initial greeting could have made you feel uncertain. Please feel free to contact Zeigler Toyota of Racine directly so we can address your concerns.

May 30, 2026

Dealership Rating
Employee Rating

Ashley was very helpful assisting me to solve an issue. Appreciated the shuttle to the movies, thanks More

by dangit99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2026

Zeigler Toyota of Racine responded

Thank you for mentioning how Ashleigh resolved your issue and made our shuttle to the movie theater helpful. We’re pleased your Toyota Highlander service fit smoothly into your day. We appreciate the five-star rating and look forward to assisting you again.

May 28, 2026

Dealership Rating
Employee Rating

Not at this time but it was the same as every other time. Good job. More

by TXI
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Spenner

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May 29, 2026

Zeigler Toyota of Racine responded

Thank you for your continued support of Zeigler Toyota of Racine. We appreciate your feedback. Please reach out if you have any questions or concerns.

May 28, 2026

Dealership Rating
Employee Rating

The 2 year service was as expected, but unfortunately the issue with the 12 volt battery is not resolved and the explanation given is not satisfactory. Toyota needs to fix this issue as many Toyota car owner More

by Wizardalg14
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Spenner

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Jun 03, 2026

Zeigler Toyota of Racine responded

Hello, We appreciate you sharing your feedback. We would like to discuss your overall service experience. Please contact me at your earliest convenience. Best, Adrian Basich General Manager adrianbasich@zeigler.com

May 27, 2026

Dealership Rating
Employee Rating

Excellent customer service. I was kept up to date through the whole process. Ashleigh asked all the right questions to make sure my vehicle was getting the attention it needed. More

by Amivshek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 27, 2026

Zeigler Toyota of Racine responded

Thank you for highlighting Ashleigh’s attention and communication. We’re pleased your Toyota Grand Highlander received timely care and that updates kept you informed throughout the process. We appreciate your feedback and look forward to assisting you in the future.

May 25, 2026

Dealership Rating
Employee Rating

Attention to what needed to be done I was kept informed and advised on any additional services that were needed More

by Dleifheit
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Spenner

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May 25, 2026

Zeigler Toyota of Racine responded

We’re glad you mentioned how our team kept you informed and offered advice on necessary services. Ashleigh appreciates your trust in us and looks forward to assisting you and your Toyota again.

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