Enjoyed the waiting area, w tea!
Plus, felt like my car was serviced well! Thank you!
Plus, felt like my car was serviced well! Thank you!
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by PATTY.BLAKESLEY
Verified Customer
Verified Customer
Other Employees Tagged:
Ashleigh Spenner
Jan 26, 2026 -
Zeigler Toyota of Racine responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Fast and accurate service Everything was filled up
accurately and it wasn't a long wait with giid customer service, thanks.
accurately and it wasn't a long wait with giid customer service, thanks.
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by Evie Willow
Verified Customer
Verified Customer
Other Employees Tagged:
Ashleigh Spenner
Jan 24, 2026 -
Zeigler Toyota of Racine responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Zeigler Toyota of Racine.
Awesome service!
Very professional and had everything set up by the time I got to the dealership so they could check my car out.
Very professional and had everything set up by the time I got to the dealership so they could check my car out.
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by jonmorales4
Verified Customer
Verified Customer
Other Employees Tagged:
Ashleigh Spenner
Jan 24, 2026 -
Zeigler Toyota of Racine responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Zeigler Toyota of Racine!
It was easy to make an appointment.
When I arrived, the greeting was friendly, and our preliminary discussion was clear. The work was done quickly, and I was delighted that my car was w
When I arrived, the greeting was friendly, and our preliminary discussion was clear. The work was done quickly, and I was delighted that my car was washed.
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by AMBumpurs
Verified Customer
Verified Customer
Jan 21, 2026 -
Zeigler Toyota of Racine responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The service was prompt, and communicated promptly.
Linda was clear on what was happening. Even confirming my battery charge and replacement wiper blades.
Linda was clear on what was happening. Even confirming my battery charge and replacement wiper blades.
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by RANDY_RODRIGUEZ
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2026 -
Zeigler Toyota of Racine responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
No No No No No No No No No No No No No No No
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by KWILL1
Verified Customer
Verified Customer
Other Employees Tagged:
Ashleigh Spenner
Jan 18, 2026 -
Zeigler Toyota of Racine responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
While they are not pushy in regards to service, I was a
little disappointed they didn't actually call me to discuss their recommendations like they used to. Everything was sent via text.
Also, they charg
little disappointed they didn't actually call me to discuss their recommendations like they used to. Everything was sent via text.
Also, they charged a 3% surcharge because I paid my $2000 bill by credit card. I was not made aware of the surcharge prior to payment nor at the actual time of payment. A company as large as Ziegler should be able to absorb credit card fees.
UPDATE: The service manager, Paul, called me to address my comments. He was genuinely concerned and empathetic. He took the time to explain why texts were used and that the surcharge has actually been in place for over a year. I appreciate him taking the time to talk with me. This dealership has always had great customer service and Paul is the perfect example of how much they care about their customers. I will continue to use and recommend Ziegler Toyota.
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by Febjo7
Service Price Transparency
Jan 16, 2026 -
Zeigler Toyota of Racine responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Friendly, quick service and Ashleigh communicated every
step of the way. Always a good experience!
step of the way. Always a good experience!
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by Smhessef
Verified Customer
Verified Customer
Service Price Transparency
Jan 14, 2026 -
Zeigler Toyota of Racine responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
No issues it was fast and I was able to relax at the
dealership while I waited
dealership while I waited
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by LAUREN.WIER7
Verified Customer
Verified Customer
Other Employees Tagged:
Ashleigh Spenner
Jan 14, 2026 -
Zeigler Toyota of Racine responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Zeigler Toyota of Racine.
Everything went as planned.
And everyone very professional I feel good about the high quality of the workmanship
And everyone very professional I feel good about the high quality of the workmanship
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by JOHNJACYNA
Verified Customer
Verified Customer
Other Employees Tagged:
Ashleigh Spenner
Jan 15, 2026 -
Zeigler Toyota of Racine responded
Thanks for sharing about your experience with Zeigler Toyota of Racine. We appreciate your business and hope to see you again soon!