Ashley Dorschel
Ashley Dorschel at Lexus Carlsbad

Ashley Dorschel | Page 6

Service Consultant

Lexus Carlsbad

5444 Paseo Del Norte
Carlsbad, CA 92008

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59 Reviews
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59 Reviews

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59 Reviews of Ashley Dorschel

February 19, 2022

Dealership Rating
Employee Rating

Outstanding Service, specially Miss Bishop is very professional in assisting customers. I am truly satisfied doing business with Lexus Carlsbad. More

by Emil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Dressler, Kim Porter, Stephanie Lopez , Lesley Bermingham, Abigail Bishop, John Castillo, Ryan Claudin, Mariangela Corte, Daniel Ortega

February 17, 2022

Dealership Rating
Employee Rating

Service people were great and my car was ready when my service advisor, Ashley, said it would be. Great work! More

by Kris Gritts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 17, 2022

Dealership Rating
Employee Rating

Always friendly and clean. Easy to make an appointment for service. Staff is knowledgeable and professional. Gary in sales , is AMAZING! He's honest and always helpful. Will d More

by Josie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Porter , Abigail Bishop, Gary

Feb 17, 2022

Lexus Carlsbad responded

Josie - Thank you so much for your great review! It's such a pleasure working with you and we cannot wait to see you for your next service! As always, if there is anything else that you need please do not hesitate to let us know!

February 16, 2022

Dealership Rating
Employee Rating

Ashley provides consistent quality service! Great communication & explanation of service needs versus recommendations. Thank you! More

by gssba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Lexus Carlsbad responded

Thank you for your kind review! We look forward to seeing you for your next service and if there is anything that we can do for you in the meantime, please do not hesitate to let us know!

February 13, 2022

Dealership Rating
Employee Rating

Very nice experience. Finished car service and installed new tires in a quick reasonable amount of time. We're very happy. More

by 2westie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Lexus Carlsbad responded

Thank you so much for your review! If you need anything else, please do not hesitate to let us know. We look forward to seeing you for your next service!

February 13, 2022

Dealership Rating
Employee Rating

Due to an odd situation, the Service Dept seemed to be confused initially and I was not satisfied. But then things got back on track and end results were great today. Your operation is far superior over More

by QCALROE48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Kiner

Feb 17, 2022

Lexus Carlsbad responded

Thank you so much for your review - we are glad that we were able to correct any sort of miscommunications or confusions!!! We are honored that you chose us here at Lexus Carlsbad and if you need anything else, please do not hesitate to let us know!

February 08, 2022

Dealership Rating
Employee Rating

Lexus calls red has always been over backwards to accommodate me And have always been very professional More

by luucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Claudin

Feb 17, 2022

Lexus Carlsbad responded

Thank you so much for your positive review! We look forward to working with you again!

February 02, 2022

Dealership Rating
Employee Rating

Prompt attention. Validation of my expectations. Car returned in excellent condition. Loaner procedures efficient and effortless. More

by robertammccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Dressler, Stephanie Lopez , Lesley Bermingham, Abigail Bishop, John Castillo, Ryan Claudin, Mariangela Corte, Daniel Ortega

Feb 02, 2022

Lexus Carlsbad responded

Thank you so much for your review! We look forward to working with you for your next service!

February 01, 2022

Dealership Rating
Employee Rating

Whatever the car problem usually able to get a same day appointment. Everyone is very accommodating. Ashley Dorschel is a suberb service consultant - always goes above and beyond for her customer. Thanks More

by lindabergene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Lexus Carlsbad responded

Hi Lindabergene, Thank you for your review, We're glad you had a wonderful visit with Ashley. We hope to be able to serve you again in the future. Best, Lori Smith Customer Care Manager lsmith@lexuscarlsbad.com

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