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Ashley Dorschel

Overview Reviews (57) Inventory (114)

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Ashley Dorschel

Ashley Dorschel | Page 6

Service Consultant

Lexus Carlsbad

5444 Paseo Del Norte
Carlsbad, CA 92008

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57 Reviews

Overview Reviews (57) Inventory (114)

not yet
rated

57 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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57 Reviews of Ashley Dorschel

February 17, 2022

Dealership Rating

Employee Rating

Always friendly and clean. Easy to make an appointment for service. Staff is knowledgeable and professional. Gary in sales , is AMAZING! He's honest and always helpful. Will d Easy to make an appointment for service. Staff is knowledgeable and professional. Gary in sales , is AMAZING! He's honest and always helpful. Will definitely recommend this Lexus location to friends and family. More

by Josie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kim Porter , Abigail Bishop, Gary

Feb 17, 2022 -

Lexus Carlsbad responded

Josie - Thank you so much for your great review! It's such a pleasure working with you and we cannot wait to see you for your next service! As always, if there is anything else that you need please do not hesitate to let us know!

February 16, 2022

Dealership Rating

Employee Rating

Ashley provides consistent quality service! Great communication & explanation of service needs versus recommendations. Thank you! Great communication & explanation of service needs versus recommendations. Thank you! More

by gssba

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your kind review! We look forward to seeing you for your next service and if there is anything that we can do for you in the meantime, please do not hesitate to let us know!

February 13, 2022

Dealership Rating

Employee Rating

Very nice experience. Finished car service and installed new tires in a quick reasonable amount of time. We're very happy. new tires in a quick reasonable amount of time. We're very happy. More

by 2westie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your review! If you need anything else, please do not hesitate to let us know. We look forward to seeing you for your next service!

February 13, 2022

Dealership Rating

Employee Rating

Due to an odd situation, the Service Dept seemed to be confused initially and I was not satisfied. But then things got back on track and end results were great today. Your operation is far superior over confused initially and I was not satisfied. But then things got back on track and end results were great today. Your operation is far superior over a Nissan and a Ford agencies I have recently dealt with. I am quite happy with my 2015 NX200. More

by QCALROE48

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gary Kiner

Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your review - we are glad that we were able to correct any sort of miscommunications or confusions!!! We are honored that you chose us here at Lexus Carlsbad and if you need anything else, please do not hesitate to let us know!

February 08, 2022

Dealership Rating

Employee Rating

Lexus calls red has always been over backwards to accommodate me And have always been very professional accommodate me And have always been very professional More

by luucci

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ryan Claudin

Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your positive review! We look forward to working with you again!

February 02, 2022

Dealership Rating

Employee Rating

Prompt attention. Validation of my expectations. Car returned in excellent condition. Loaner procedures efficient and effortless. returned in excellent condition. Loaner procedures efficient and effortless. More

by robertammccoy

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris Dressler, Stephanie Lopez , Lesley Bermingham, Abigail Bishop, John Castillo, Ryan Claudin, Mariangela Corte, Daniel Ortega

Feb 02, 2022 -

Lexus Carlsbad responded

Thank you so much for your review! We look forward to working with you for your next service!

February 01, 2022

Dealership Rating

Employee Rating

Whatever the car problem usually able to get a same day appointment. Everyone is very accommodating. Ashley Dorschel is a suberb service consultant - always goes above and beyond for her customer. Thanks appointment. Everyone is very accommodating. Ashley Dorschel is a suberb service consultant - always goes above and beyond for her customer. Thanks Ashley! More

by lindabergene

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Feb 02, 2022 -

Lexus Carlsbad responded

Hi Lindabergene, Thank you for your review, We're glad you had a wonderful visit with Ashley. We hope to be able to serve you again in the future. Best, Lori Smith Customer Care Manager lsmith@lexuscarlsbad.com

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