Ashley Dorschel

I have bought 20 new cars over the years and have never been treated as well then at Lexus Carlsbad. They make you feel valued as a customer! There is no better sales managers than Zach, Maricio and Samer. been treated as well then at Lexus Carlsbad. They make you feel valued as a customer! There is no better sales managers than Zach, Maricio and Samer. They are all kind, caring and professional. They treat you like family. Even our salesperson Angelina is truly amazing. Her customers love her you can tell from all the positive letters they write about her that are on her desk. She cares about you the customer because she is truly a caring person! Lexus Carlsbad is very lucky to have all of them! I also wanted to mention the service department headed by Ashley Dorschel Svc Mgr and Tanner Knapp Svc advisor they both care deeply about their customers and always make you feel like a valued customer! I am usually greeted by Allie at the front desk who too makes me feel cared about. She is an exceptional woman. If you want a family-owned dealer that treats you like family, Lexus Carlsbad is your store! Thank you to everyone for always providing a great experience! Lexus Carlsbad is truly an amazing store! Jim M More

Print

Great service! Management really put so much effort to provide the best. I appreciate everyone serving me when I get my car service. Management really put so much effort to provide the best. I appreciate everyone serving me when I get my car service. More

Print

I Have A Very BIG Complaint About This LEXUS Dealership! My Service Experience Was So Perfect. Thats My Complaint Because I Have ZERO, Nothing To Complain About :) I Want To Thank Rick Torres, Service My Service Experience Was So Perfect. Thats My Complaint Because I Have ZERO, Nothing To Complain About :) I Want To Thank Rick Torres, Service Director and His Fantastic Service Team For Handling My Concerns & Requests. Thank You For The Excellent Service Experience!! More

Print

Ashley and the entire service team were very attentive, and efficient. They’re customer service is excellent! and efficient. They’re customer service is excellent! More

by SOLEIL.NAHOKU Verified Customer Verified Customer

Print

Great service with the people I interacted with, and everything was done in a timely fashion everything was done in a timely fashion More

by RACHELMDYER Verified Customer Verified Customer

Print

Your service department is impeccable, even when I didn’t follow procedure they still took care of me. I have enjoyed my relationship with Lexus for the past 20 years. follow procedure they still took care of me. I have enjoyed my relationship with Lexus for the past 20 years. More

by Teresa Verified Customer Verified Customer

Print

Quick and efficient service beautiful clean car returned to me. Love the Lexus courtesy car wash returned to me. Love the Lexus courtesy car wash More

by MAGGPIE1954 Verified Customer Verified Customer

Print

Ashley was great! Very efficient and friendly! I was able to book my appointment easily online for first time. Very efficient and friendly! I was able to book my appointment easily online for first time. More

by PAMK756 Verified Customer Verified Customer

Print

Best service after sale I’ve experienced! Very helpful and always courteous staff that get the job done on time Very helpful and always courteous staff that get the job done on time More

by SMITHB0369 Verified Customer Verified Customer

Print

I love Lexus of Carlsbad! Great service! Very fast and effortless to get in and get out. Great service! Very fast and effortless to get in and get out. More

by sandrazeldes Verified Customer Verified Customer

Print