Ashley Dykstra
Ashley Dykstra at Greenway Kia at the Avenues

Ashley Dykstra | Page 2

Service Advisor

Greenway Kia at the Avenues

10564 Philips Hwy
Jacksonville, FL 32256

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4.9
99 Reviews
4.9

99 Reviews

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99 Reviews of Ashley Dykstra

June 07, 2026

Dealership Rating
Employee Rating

The issue was not fixed and has in fact come back again (engine light). This would be the 4th time within a month that my vehicle would have to go in. What a disappointment. More

by vargasjanette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 07, 2026

Greenway Kia at the Avenues responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

May 30, 2026

Dealership Rating
Employee Rating

Pretty impressive dealership. When first pulling into the dealership all the new and pre owned are lined up according to make and model, giving a good 1st impression. The sales, More

by familya2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joanne Yunck, Keionn Garrett, Charles Banks , Larry Smith

Jun 01, 2026

Greenway Kia at the Avenues responded

Thank you for sharing your outstanding experience with our sales, finance, and service teams at Greenway KIA at the Avenues, and for your recommendation! See you next time!

May 29, 2026

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Employee Rating

Ashley was great. Simple process. I will always bring my car to you guys. Thank you. More

by JonHogen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2026

Greenway Kia at the Avenues responded

Hi Jon, thanks for the 5-star review! We're thrilled that Ashley made your experience so simple. We appreciate your loyalty to Greenway Kia at the Avenues and look forward to seeing you again.

May 26, 2026

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I experienced 5 star service at Greenway Kia at the Avenues. It was a great experience overall. More

by Sabrinaforbes98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2026

Greenway Kia at the Avenues responded

Sabrina, your kind review warms our hearts! Thank you from the Greenway KIA at the Avenues Team.

May 24, 2026

Dealership Rating
Employee Rating

Very negative experience. First of all we had a 7:00 a.m. appointment and did not get the car back until 11:00 a.m. I was charged $200 to replace the brace stopper (a $3.00 p More

by max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2026

Greenway Kia at the Avenues responded

Max - We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

May 26, 2026

max responded

The way to resolve this is to pro-rate the labor charge for replacing the brake stopper and refunding me the balance. Charging a flat labor rate of $199.00 regardless of the time it takes to complete the repair is totally unacceptable and not a fair and transparent practice!

May 21, 2026

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Employee Rating

I felt like valued customer and service went above and beyond for me. I really appreciated they way it seemed like they were genuinely looking out for me. More

by skippwhttgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Greenway Kia at the Avenues responded

We are grateful for your feedback! It's fantastic to know you felt valued and well taken care of by our team. Thank you for choosing Greenway KIA at the Avenues!

May 20, 2026

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My family and I were traveling back to Virginia when we had a roadside emergency. We were able to set an appointment same day and were in and out in an hour. All the staff was very helpful and explained ev More

by chelseajanay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Greenway Kia at the Avenues responded

Thank you for choosing Greenway Kia at the Avenues and sharing your experience with us! Please let us know if we can be of future assistance, Chelsea.

May 17, 2026

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Quick appointment and friendly staff. Ashley was welcoming and knowledgeable. All of our needs were met in one visit More

by mln293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Greenway Kia at the Avenues responded

We're glad you had a seamless experience with Ashley and our group, and we appreciate your thoughtful feedback. See you again at Greenway KIA at The Avenues!

May 15, 2026

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Employee Rating

Ashley is always extremely helpful, and is always willing to go above and beyond. I now have three vehicles that get routine service there, and your people are the main reason. More

by charlie.addie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Greenway Kia at the Avenues responded

Charlie, this feedback made our day! It's wonderful to hear that Ashley and the team consistently go above and beyond in their service. Thank you for your continued trust in Greenway KIA at the Avenues!

May 15, 2026

Dealership Rating
Employee Rating

Ashley was very helpful and listened to my concerns. My car was serviced and everything was explained. More

by jprella51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2026

Greenway Kia at the Avenues responded

We're glad to hear Ashley provided such helpful service! Thank you for choosing Greenway KIA at the Avenues and for sharing your feedback. Safe travels!

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