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Ashley Haan
Ashley Haan at Betten Honda

Ashley Haan

Social Media / Customer relations

Betten Honda

2501 Henry Street
Muskegon, MI 49441

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4.6
16 Reviews
4.6

16 Reviews

Write a Review

16 Reviews of Ashley Haan

September 25, 2026

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Employee Rating

Super fast and courteous service. Always a pleasure to do business with them. Will come back again! More

by RAMON.MACIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios, Jon Reese, Desmond Krotz, DeShary Warren, Caleb Bemis

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September 24, 2026

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Employee Rating

Dealership is great, friendly, accommodating and service is quick. I would highly recommend it to anyone More

by ARINWIEGAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2026

Betten Honda responded

Thank you for the wonderful review and recommendation! We’re glad our team provided a friendly, accommodating experience and got you taken care of quickly. We truly appreciate your support and look forward to serving you again!

September 03, 2026

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I don. t trust this dealership on what the service tech says is true, no trust More

by JAMESDEANKEUR
Service Price Transparency
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Recommend Dealer
No
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Sep 04, 2026

Betten Honda responded

Thank you for sharing your feedback. We take concerns regarding trust and communication seriously and want our customers to feel confident in the service recommendations they receive. We would appreciate the opportunity to better understand what led to your concerns and review the details of your visit. Please contact our COO Scott Landreth directly at slandreth@bettenautogroup.com so we can discuss your experience and address any questions or concerns you may have.

August 29, 2026

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The person I dealt with was great. She was friendly and very knowledgeable. The service was quick and thorough. Will be back! More

by jsporter2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 31, 2026

Betten Honda responded

Thank you for the great review! We’re happy to hear our team provided friendly, knowledgeable service and got you back on the road quickly. We appreciate you choosing Betten Honda Service and look forward to seeing you again!

August 13, 2026

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I had an oil change and cabin filter change and everything went very well good service. More

by Davesmith91558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios, Desmond Krotz, DeShary Warren

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Aug 14, 2026

Betten Honda responded

Thank you for the great review! We’re glad your oil change and cabin filter replacement went smoothly and that you received great service. We appreciate you choosing Betten Honda and look forward to seeing you next time!

August 05, 2026

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The service people are very friendly. I’ll be back again for another oil change or any other thing I have to have done. More

by SCULLEYJOHN418
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese

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Aug 05, 2026

Betten Honda responded

Thank you for the great review! We're so glad to hear our service team made your visit a positive one. We truly appreciate your trust in Betten Honda and look forward to seeing you again for your next oil change or whenever your vehicle needs service. Safe travels!

July 24, 2026

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Employee Rating

In my opinion the service has gotten worse. The desk service people are condescending and have a forced friendliness. They act like they don’t want to wait on you. I’ve had to take my vehic More

by dddb1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: DeShary Warren

Print
Jul 27, 2026

Betten Honda responded

Thank you for your feedback. We’re sorry to hear your recent service experience did not reflect the level of care you’ve received from Betten Honda in the past, especially when it comes to communication and follow-through. Clear updates and respectful customer service are important to us, and we understand how frustrating it is to feel like your concerns weren’t fully addressed. We appreciate your longtime loyalty and the opportunity to work on your vehicle, and we’d like to do better moving forward. If you’d like to discuss your experience further, you can reach out to our COO, Scott Landreth, at slandreth@bettenautogroup.com

July 24, 2026

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Employee Rating

I love the VIP Honda that I purchased in 2015! I was assured at the time of the sale, that I would receive $19.95 oil change for the lifetime of my car. I happy to say Betten Honda has honored t More

by KLYNVAR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Print
Jul 27, 2026

Betten Honda responded

Thank you for your continued loyalty and kind words! We’re so glad to hear you’re still enjoying your VIP Honda and that the oil change offer has been honored over the years. We truly appreciate your trust in Betten Honda and look forward to serving you for many more years to come!

July 21, 2026

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Got me in same day and completed my services I asked for in a timely manner More

by JEREMYMARASKINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caleb Bemis

Print
Jul 22, 2026

Betten Honda responded

Thank you for your feedback! We’re glad we could get you in the same day and complete your service in a timely manner. We appreciate you choosing Betten Honda and look forward to helping you again next time!

July 11, 2026

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Employee Rating

They have outstanding customer service and wonderful prices, I would return for the friendly service. More

by Jessica Foley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios, Jon Reese, Desmond Krotz, DeShary Warren, Caleb Bemis

Print
Jul 16, 2026

Betten Honda responded

Thank you for the wonderful feedback, Jessica! We’re so glad to hear you enjoyed our customer service and found our pricing to be a great value. Providing a friendly and positive experience is what we strive for, and we truly appreciate your support. We look forward to seeing you again!

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