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Jon Reese
Jon Reese at Betten Honda

Jon Reese

New Car Sales Manager

Betten Honda

2501 Henry Street
Muskegon, MI 49441

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4.8
25 Reviews
4.8

25 Reviews

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25 Reviews of Jon Reese

May 29, 2026

Dealership Rating
Employee Rating

The dealership was very clean and all personnel were professional. Easy to get answers to question we had prior to us purchasing our new CRV. More

by drvanderwal92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios, Desmond Krotz, DeShary Warren, Ashley Haan

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May 29, 2026

Betten Honda responded

Thank you for your review! We’re glad you found the dealership clean and professional and that our team was able to answer all your questions throughout the purchase of your new CR-V. We appreciate your support and hope you enjoy your new Honda!

May 29, 2026

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Employee Rating

Everyone has always been very helpful with my car buying even when I am not sure what I want. More

by AMYGONYO1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios , Tony Alcala

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May 29, 2026

Betten Honda responded

Thank you for your review! We’re glad our team has continued to be helpful throughout your car buying experiences, even when you’re still deciding what you want. We appreciate your trust in Betten and look forward to helping you again in the future!

May 20, 2026

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Employee Rating

Very knowledgeable, cordial, and quick with getting the work done.I also like the way they offer to wash the car. More

by JENAPEPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios , Dwayne

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May 21, 2026

Betten Honda responded

Thank you for your review! We’re glad our team provided knowledgeable, friendly, and efficient service during your visit. We’re also happy you enjoyed the complimentary car wash. We appreciate your support and thank you for choosing Betten Honda!

May 12, 2026

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Employee Rating

Timely. Courtesy, informative.comfortable waiting room. Clean service department Offered a complimentary car wash. Very nice reception More

by MFLANING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios, Desmond Krotz, DeShary Warren, Caleb Bemis

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May 12, 2026

Betten Honda responded

We’re glad you had a positive experience with our team and enjoyed the waiting area and service department. We appreciate your support and look forward to seeing you again at Betten Honda.

May 03, 2026

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Employee Rating

Quality of repairs have decreased dramatically over the last 3 years and the cost has gotten out of hand. More

by AGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 12, 2026

Betten Honda responded

We understand your concerns regarding repair quality and cost, and we appreciate you taking the time to share them with us. Your comments will be reviewed with our team as we continue working to improve our service experience.

April 22, 2026

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Employee Rating

Price was good. Service was great even with me having to change appointment time a few times very accommodating. More

by ZIGGY3750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios

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Apr 27, 2026

Betten Honda responded

Great to hear! Thank you for the great review.

April 18, 2026

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Employee Rating

My Accord has intermittent transmission problems. You tell me it’s normal. This will not fix itself and will get worse in time and then you will see. No recommendation from me. More

by JIM@ROLLENHAGEN.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 21, 2026

Betten Honda responded

Thank you for the review Jim. I've contacted the service manager so he can reach out to you. We appreciate your business.

April 15, 2026

Dealership Rating
Employee Rating

More pros than cons,over all trina ,does a good job personality is very positive More

by CAPTZIGZAG60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2026

Betten Honda responded

Thank you for the 5 star review. I'm so glad that Trina could assist.

April 12, 2026

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Employee Rating

Always making sure they do everything right the first time! They help me with whatever I need for my Honda Everytime! I’ve never been disappointed with anything here’! More

by ryleekelenske18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gil Palacios, Desmond Krotz, DeShary Warren

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Apr 15, 2026

Betten Honda responded

Fantastic! Thank you so much for the wonderful review.

April 10, 2026

Dealership Rating
Employee Rating

From the moment I walked in and when I left, everyone was very polite, helpful and knowledgeable. More

by lorimccabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desmond Krotz

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Apr 15, 2026

Betten Honda responded

We aim to please. Thank you for the 5 stars!

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