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Gil Palacios
Gil Palacios at Betten Honda

Gil Palacios

New Car Sales Specialist

Betten Honda

2501 Henry Street
Muskegon, MI 49441

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5.0
23 Reviews

I’ve built my business on honesty, hustle, and taking care of people the right way. Whether you’re buying your first car or your fifth, I’ll make sure you feel confident every step of the way.

5.0

23 Reviews

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23 Reviews of Gil Palacios

May 29, 2026

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Employee Rating

The dealership was very clean and all personnel were professional. Easy to get answers to question we had prior to us purchasing our new CRV. More

by drvanderwal92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese, Desmond Krotz, DeShary Warren, Ashley Haan

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May 29, 2026

Betten Honda responded

Thank you for your review! We’re glad you found the dealership clean and professional and that our team was able to answer all your questions throughout the purchase of your new CR-V. We appreciate your support and hope you enjoy your new Honda!

May 29, 2026

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Employee Rating

Everyone has always been very helpful with my car buying even when I am not sure what I want. More

by AMYGONYO1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese , Tony Alcala

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May 29, 2026

Betten Honda responded

Thank you for your review! We’re glad our team has continued to be helpful throughout your car buying experiences, even when you’re still deciding what you want. We appreciate your trust in Betten and look forward to helping you again in the future!

May 20, 2026

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Employee Rating

Very knowledgeable, cordial, and quick with getting the work done.I also like the way they offer to wash the car. More

by JENAPEPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese , Dwayne

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May 21, 2026

Betten Honda responded

Thank you for your review! We’re glad our team provided knowledgeable, friendly, and efficient service during your visit. We’re also happy you enjoyed the complimentary car wash. We appreciate your support and thank you for choosing Betten Honda!

May 19, 2026

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Employee Rating

Easy to work with and able to get things done quick, able to get the best deal done More

by NICKM112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 20, 2026

Betten Honda responded

Thank you for your review! We’re glad our team was easy to work with and able to get everything handled quickly while helping you secure a great deal. We appreciate your support and thank you for choosing Betten Honda!

May 15, 2026

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Employee Rating

They are very customer oriented. Sales Consultant, Gil Palacios, is excellent to work with and goes out of his way to make sure that you have an excellent experience. More

by RCBPARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2026

Betten Honda responded

Thank you for your kind words! We’re glad to hear you had an excellent experience working with Gil. We appreciate your support and are proud to have team members who go the extra mile for our customers.

May 14, 2026

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Recalled safety belts were replaced to my satisfaction. Your customer service personnel were polite and helpful. The job was completed within a decent amount of time. More

by Nora Gottschlich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2026

Betten Honda responded

Thank you for your review, Nora! We’re glad the recall repair was completed to your satisfaction and that our team provided polite and helpful service. We appreciate your support and are happy we could get everything taken care of in a timely manner.

May 12, 2026

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Employee Rating

Timely. Courtesy, informative.comfortable waiting room. Clean service department Offered a complimentary car wash. Very nice reception More

by MFLANING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese, Desmond Krotz, DeShary Warren, Caleb Bemis

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May 12, 2026

Betten Honda responded

We’re glad you had a positive experience with our team and enjoyed the waiting area and service department. We appreciate your support and look forward to seeing you again at Betten Honda.

May 09, 2026

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Employee Rating

They were very helpful and I love it that they have a shuttle to take you to your house and pick you up More

by ginadodd18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2026

Betten Honda responded

Thank you for the review, Gina. We’re glad our team was helpful and that the shuttle service made your visit more convenient. We appreciate your support and look forward to seeing you again.

April 22, 2026

Dealership Rating
Employee Rating

Price was good. Service was great even with me having to change appointment time a few times very accommodating. More

by ZIGGY3750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese

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Apr 27, 2026

Betten Honda responded

Great to hear! Thank you for the great review.

April 22, 2026

Dealership Rating
Employee Rating

The dealership was fine and clean. They had coffee. They have vending machines, which is good. More

by PWLODKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin in the service department

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Apr 27, 2026

Betten Honda responded

Thank you for the review. I'd love to hear your feedback on how we can EARN a 5 star review during your next visit. slandreth@bettenautogroup.com Thanks again.

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