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Gil Palacios
Gil Palacios at Betten Honda

Gil Palacios

New Car Sales Specialist

Betten Honda

2501 Henry Street
Muskegon, MI 49441

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4.9
35 Reviews

I’ve built my business on honesty, hustle, and taking care of people the right way. Whether you’re buying your first car or your fifth, I’ll make sure you feel confident every step of the way.

4.9

35 Reviews

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35 Reviews of Gil Palacios

July 11, 2026

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Employee Rating

They have outstanding customer service and wonderful prices, I would return for the friendly service. More

by Jessica Foley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese, Desmond Krotz, DeShary Warren, Caleb Bemis, Ashley Haan

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Jul 16, 2026

Betten Honda responded

Thank you for the wonderful feedback, Jessica! We’re so glad to hear you enjoyed our customer service and found our pricing to be a great value. Providing a friendly and positive experience is what we strive for, and we truly appreciate your support. We look forward to seeing you again!

July 10, 2026

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Employee Rating

I have been very pleased with Betten over the years. Very helpful and professional. They will continue to have my service More

by suellen1962
Recommend Dealer
Yes
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Jul 10, 2026

Betten Honda responded

Thank you for your continued loyalty and kind words! We’re so glad to hear you’ve had consistently positive experiences with our team over the years. Providing helpful and professional service is always our goal. We truly appreciate your trust in Betten Honda and look forward to taking care of you for many more years to come!

July 02, 2026

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Employee Rating

The dealership is always clean and tidy. The team is always helpful and kind with any needs that I have. More

by TRACI VANBLARGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese , Tony was great with the financing help

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Jul 02, 2026

Betten Honda responded

Thank you for the kind review, Traci! We’re so glad to hear you’ve consistently found our dealership clean, tidy, and welcoming. It also means a lot to know our team has been helpful and kind with your needs. We truly appreciate your support and thank you for choosing Betten Honda!

June 30, 2026

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Employee Rating

Super helpful and flexible with my situation. Gil was quick with getting everything rolling & Desmond was super kind when checking out cars on the lot. More

by JT.maskell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Krotz

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Jul 02, 2026

Betten Honda responded

Thank you for the great review! We’re so glad to hear our team was helpful and flexible with your situation. It’s wonderful to know Gil got everything moving quickly and Desmond made your time on the lot a positive experience. We appreciate you choosing Betten Honda and hope to see you again!

June 30, 2026

Dealership Rating
Employee Rating

Super helpful and flexible with my situation. Gil was quick with getting everything rolling & Desmond was super kind when checking out cars on the lot. More

by JT.maskell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Krotz

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Jul 02, 2026

Betten Honda responded

Thank you for the great review! We’re so glad to hear our team was helpful and flexible with your situation. It’s wonderful to know Gil got everything moving quickly and Desmond made your time on the lot a positive experience. We appreciate you choosing Betten Honda and hope to see you again!

June 27, 2026

Dealership Rating
Employee Rating

Gil and Desmond were great. Both were very helpful and kind. Their flexibility was greatly appreciated. More

by JT.maskell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese, Desmond Krotz

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Jun 29, 2026

Betten Honda responded

We’re glad to hear they were helpful, kind, and flexible, and we really appreciate you choosing Betten Honda and taking the time to leave a review.

June 26, 2026

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Employee Rating

Great service time sensitive completed in an hour ,informative and very easy to get an appointment More

by jewlslwilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Reese, Desmond Krotz, Ashley Haan

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Jun 29, 2026

Betten Honda responded

Thank you so much for sharing your experience! We’re really glad we could complete your time‑sensitive service within an hour, keep you informed, and make scheduling an appointment easy. We truly appreciate you choosing us and taking the time to leave this review.

June 20, 2026

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The mechanics were pleasant, helpful and informative and services were provided in a timely manner. More

by SUMORRIS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 22, 2026

Betten Honda responded

We appreciate you sharing this feedback with us. We’re glad to hear our mechanics were pleasant, helpful, and informative, and that your services were completed in a timely manner—that’s exactly the experience we aim to provide. Thank you for choosing us and for being a valued customer.

June 17, 2026

Dealership Rating
Employee Rating

Very pleasant people and it was a very interesting experience with no major problems and Gil and Caleb were excellent on my behalf.Thanks More

by JIGGS1909
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Bemis

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Jun 17, 2026

Betten Honda responded

Thank you so much for sharing your experience! We’re glad to hear everything went smoothly and that you found everyone pleasant to work with. It’s great to know Gil and Caleb were excellent on your behalf—we’ll be sure to pass along your kind words. We appreciate you choosing Betten Honda!

June 16, 2026

Dealership Rating
Employee Rating

They got me in quick to have a recall fixed and were pleasant to deal with. More

by AMYLROBINSON1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desmond Krotz, DeShary Warren, Ashley Haan

Report | Print
Jun 17, 2026

Betten Honda responded

Thank you for sharing your experience! We’re glad we could get you in quickly to take care of the recall and that our team was pleasant to work with. We really appreciate you choosing Betten Honda and are here whenever you need us again!

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