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Ashley Hepburn
Ashley Hepburn
Controller
Victory Nissan of Mechanicsville
6564 Mechanicsville Turnpike
Mechanicsville, VA 23111
4 Reviews
Dealership Experience
19 yrs, 11 mos
4 Reviews of Ashley Hepburn
March 21, 2022
Would not call me back l, I called everyday for 3 days til I went up there. They still did not know what was going on with my truck I bought from them. Then they gave me my car back because the truck was til I went up there. They still did not know what was going on with my truck I bought from them. Then they gave me my car back because the truck was a lemon. And lost my tags and my new brakes I just bought. More
by JESS1121983
Verified CustomerOther Employees Tagged: Andrew Coffman , Brittany Esteppe, Jay Neal
February 17, 2022
After posting my review Mr. Phil reached out to me to discuss my review. He acknowledged the mistakes, genuinely apologized, and agreed with to my suggestions in regards to impl Phil reached out to me to discuss my review. He acknowledged the mistakes, genuinely apologized, and agreed with to my suggestions in regards to implementing a better system with out if state purchases.Everyone involved in my sale personally contacted me to apologize. They are very compassion and concerned about the their customers. Thank you for contacting me. FYI, the SUV was incredibly beautiful and runs excellent. Shipment was fast and they reimburse me for a detailed car wash. Thank you Mr. Phil More
by Sas
Other Employees Tagged: Kevin Anderson, Margaret Gullins, Dan Carbray, Heather Taylor , Le'Ron Gales, Travis Thomas, Kevin Anderson
March 22, 2021
Everyone was very professional and helpful, and it felt like they genuinely had my best interest in mind. I would definitely recommend a friend here if they were looking for a vehicle. like they genuinely had my best interest in mind. I would definitely recommend a friend here if they were looking for a vehicle. More
by jm
Other Employees Tagged: Mathew Sweeney, Phil Kuzniar , Ed Hart, Jeremiah Haskins, Paul Taylor
October 29, 2020
Best...service.... ever! They were courteous, prompt and professional. I wasn’t being sold on unnecessary services and pricing was exactly what they quoted on the phone. I know that people would say, “well, professional. I wasn’t being sold on unnecessary services and pricing was exactly what they quoted on the phone. I know that people would say, “well, shouldn’t it be?”. Yes, it should, however, at many dealerships I have been to for service, the invoice is rarely what I’m quoted. The waiting area was inviting and even had snacks. Sales reps came by to chat and we had great conversation. I stated that I will be in the market soon but not ready. I wasn’t pushed or sold to death in any way. This truly puts my guard down as I’m considering my purchase. I can’t wait till I’m ready to purchase my next car, it will absolutely be done at Hart. by the way, I love the basket ball hoop area!! Great touch! More
by Maggie
Other Employees Tagged: Wil Brown, Phil Englander , Rodney Booker, Savanna Pinkston, Rebecca Stillings, Crystal Williams
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