Ashley Mulhall
Ashley Mulhall at Tim Lally Chevrolet

Ashley Mulhall | Page 74

Service Coordinator / Customer Experience Manager

Tim Lally Chevrolet

24999 Miles Rd
Warrensville Hts, OH 44128

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Hi, I’m Ashley, and I’m proud to serve as both the Service Appointment Coordinator and Customer Experience Manager here at Tim Lally Chevrolet. My goal is to make sure every visit is seamless — from booking your appointment to driving away with confidence. I specialize in coordinating service schedules, keeping customers informed, and improving touchpoints across the dealership to ensure every interaction feels smooth, transparent, and stress-free. I believe customer care goes beyond the service bay — it’s about listening, anticipating needs, and building lasting trust. Outside of work, I enjoy spending time with my husband and our three dogs, as well as crafting and photography. I look forward to welcoming you to our dealership and making your next visit a positive experience from start to finish.

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

Specialties & Trainings

Collecting, analyzing, and acting on customer feedback through surveys, reviews, and analytics.

Designing and analyzing end-to-end customer experiences.

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