They were good to work with the bad Pattiās no loaner car
for me to use definitely need to do something about this issue
for me to use definitely need to do something about this issue
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by SKIPLORI
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kenneth Crana Jr., Susan Roush
May 01, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for choosing our dealership, your feedback and rating mean a lot to us. We hope to see you again!
Someone picked up my car, made the repairs and returned
it in a timely manner. I received a call to update the findings. They have a very friendly staff.
it in a timely manner. I received a call to update the findings. They have a very friendly staff.
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by 5GLASSBUTTERFLIES
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Spitzer Ford Dubois, LLC responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!
I always have a great experience with Spitzer Ford
Service Dept in DuBois! I am confident that my vehicles are maintained in great condition. Special thanks to Lauren, Chris, Sue, Steve, Ken, Evan &
Service Dept in DuBois! I am confident that my vehicles are maintained in great condition. Special thanks to Lauren, Chris, Sue, Steve, Ken, Evan & amazing staff. Great communication, support, & exceptional care! Thank you!
Karen M.
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by Karen M.
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Gary Gallaher,
Robin Curry
, Kenneth Crana Jr., Lauren Dietz, Susan Roush, Steve Chris & Evan in Mechanics
Apr 24, 2024 -
Spitzer Ford Dubois, LLC responded
Karen,
Providing impeccable service is so important to us, and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that everyone was nice. We wish you safe travels!
I find no fault with the service that they perform.
The people at the counter are always very knowledgeable and helpful. I only wish that my Lincoln would get the courtesy wash that other Lincoln deale
The people at the counter are always very knowledgeable and helpful. I only wish that my Lincoln would get the courtesy wash that other Lincoln dealers provide.
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by TEACHERG7
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Susan Roush
Apr 24, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
The staff at spitzer is very helpful and took right over
where Murray's left off when they sold it to them
where Murray's left off when they sold it to them
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by CPATTERSON648
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
The service was completed quickly, and the customer
service people were friendly. They honored the appointment I'd set up on the app despite it being short notice and weren't bothered by it. I was als
service people were friendly. They honored the appointment I'd set up on the app despite it being short notice and weren't bothered by it. I was also happy the seat and mirrors were where I left them. Sometimes service garages change that stuff and it seems like you'll never get it back to where it was. It's a little thing but always a big plus.
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by Michael
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Susan Roush
Apr 22, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you, Michael! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC, we look forward to having you as one of our valued customers for many more years to come!
Great and helpful Close to home Very nice people who work
there Car is in and out
there Car is in and out
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by mary.crana
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2024 -
Spitzer Ford Dubois, LLC responded
Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business, Mary, and hope to see you again soon!
Easy and affordable.
Great experience. See you for my next oil change. Nice people. Awesome!
Great experience. See you for my next oil change. Nice people. Awesome!
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by FRECHTOM
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Susan Roush
Apr 19, 2024 -
Spitzer Ford Dubois, LLC responded
We appreciate you for trusting us with your automotive needs! Thank you for 5-star rating, and please contact us if anything. Take care.
Exceptional customer service.
I would go back again. Didnāt constantly try to upcharge me.
I would go back again. Didnāt constantly try to upcharge me.
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by Moose creek
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Susan Roush
Apr 18, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you! Susan, Ashley, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.
Very through very good communication very pleasant
accommodations were made to supply courtesy vehicle during service
accommodations were made to supply courtesy vehicle during service
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by jmsmeal
Verified Customer
Verified Customer
Service Price Transparency
Apr 16, 2024 -
Spitzer Ford Dubois, LLC responded
Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.