Ashley O'Ryan
Ashley O'Ryan at Spitzer Ford Dubois, LLC

Ashley O'Ryan | Page 8

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

4.7
157 Reviews
4.7

157 Reviews

Write a Review

157 Reviews of Ashley O'Ryan

January 17, 2025

Dealership Rating
Employee Rating

Friendly, always there to answer your questions, always seem to know exactly what the problem is. More

by Tbumbarger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy McAllister, Mitch Canby, Gary Gallaher, Robin Curry, Susan Roush , Kenneth Crana Jr., Lauren Dietz, Wade Lobbestael, Brian Shaffer

Jan 17, 2025

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

January 10, 2025

Dealership Rating
Employee Rating

Friendly staff. Able to get a quick appointment. Issue seems to be resolved. Thank you. More

by hgillung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Susan Roush , Kenneth Crana Jr., Lauren Dietz

Jan 12, 2025

Spitzer Ford Dubois, LLC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

January 09, 2025

Dealership Rating
Employee Rating

My experience was very good! The service representatives were very professional and caring, which made the issue more pleasant for me! Thx, Sam. More

by Samfleming5862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher

Jan 10, 2025

Spitzer Ford Dubois, LLC responded

Sam, Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

January 06, 2025

Dealership Rating
Employee Rating

First time using Ford dealership since recently bought used F150. Had new set of tires mounted and balanced. Thanks for taking care of this job for me. More

by jeff.fischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Roush

Jan 06, 2025

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team, Jeff. We're glad to hear we delivered such a great experience!

January 04, 2025

Dealership Rating
Employee Rating

From start to finish service was great. The only complaint is the driver who picked up and delivered my car. He was very unsociable very unpolite. More

by theilbrun13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher , Jeremy Fox

Jan 05, 2025

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

January 01, 2025

Dealership Rating
Employee Rating

A lot of extra charges that I’m not sure what are for. 11.00 for a sticker but still 39 on top of that for a “free inspection”. I’ve spent $2000 in the year that I’ve had the vehicle on repairs and feel t More

by Amymiloser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Spitzer Ford Dubois, LLC responded

Thank you for this feedback, Amy. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jan 02, 2025

Spitzer Ford Dubois, LLC responded

Thank you for this feedback, Amy. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Jan 03, 2025

Amymiloser responded

Amymiloser@gmail.com

December 21, 2024

Dealership Rating
Employee Rating

Ashley was wonderful on the phone helping me make my arrangements! She is an amazing employee! More

by jenniferstates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2024

Spitzer Ford Dubois, LLC responded

Jennifer, We kindly appreciate you taking the time to write this great review and hope that you are enjoying your new car. We love hearing from our customers and it is encouraging to hear about your positive experience. Ashley will be over-joyed to hear that you added her to your stellar review, thank you. Please feel free to contact us if you have any questions about your vehicle. Safe travels and Happy holiday's!

December 18, 2024

Dealership Rating
Employee Rating

Alway do a great job , and in a timely fashion. Great service and customer service. More

by Tgdg1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels and Happy holiday's!

December 13, 2024

Dealership Rating
Employee Rating

Spitzer Ford has always been friendly, professional, and accommodating to my needs as a customer. They answer all of my questions and try, when possible to keep me updated on the progress of any minor repai More

by mm2fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Roush

Dec 16, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 11, 2024

Dealership Rating
Employee Rating

Very pleasant staff does great work easy to talk to about the problem I have More

by butchintrouble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammy McAllister, Mitch Canby, Gary Gallaher, Robin Curry, Susan Roush , Kenneth Crana Jr., Lauren Dietz, Wade Lobbestael, Brian Shaffer

Dec 11, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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