Ashley Ramsey | Page 36

Sport Mazda responded

I am so happy to have you as our loyal customer and to tell you how much your business means to all of us. The trust you have placed in Sport Mazda is a credit to the service that my staff has provided you in the past, and will always be here do so whenever you need us. It is our responsibility to provide you our best each and every time you visit and to make each experience enjoyable and successful. Thank you so much for choosing Sport Mazda for three of your car purchases. You will always be welcome here. On behalf of Ashley Ramsey, salesperson, Edwin Acevedo, finance manager, and the rest of the staff, we are so happy to have you as member of our Sport Mazda Family. I am so grateful to you for thinking enough of us to recommend Sport Mazda to others. Thank you, JAY MEALEY, OWNER

Sport Mazda responded

Carleto, thank you so much for writing this review and letting so many members of the Hispanic community know that Sport Mazda is a welcoming place to for them. I am so happy to hear that Paul, Ashley and Rey did such a wonderful job for you and made sure that you received the information and assistance you needed to find the right new car for you. It is important always that our customers know all of their options before they make a car buying decision and am grateful that they provided all you needed to feel that we could be trusted with your business. Thank you again for being our customer, and welcome to the Sport Mazda Family. I hope that you enjoy your New Mazda and may every mile you drive be safe, happy and fun Mazda miles. We will always be here to assist you whenever you need us. Best Wishes! JAY MEALEY, OWNER

Sport Mazda responded

Ashley, I was certainly very happy to read your review. I was proud to know that Jacob, Kiera and Juan made you feel welcome and did a great job providing a First Car Buying Experience that was memorable. I am always grateful to hear when someone has chosen Sport Mazda for their first car. I and the entire staff want to make sure you know that we are honored to have you as a brand new member of our Sport Mazda Family. Just like your family, we will always be here to assist you throughout your ownership experience. I am sure that Jacob and the rest of the team will be so happy to hear that you appreciated their support. When you felt that they were working with you, you were right. Our goal is to Listen to the Customer's Wants and Needs, and then to do Everything We Can to Make Sure the Customer Gets Them. In every respect, they were working for you and I am so glad to hear that they were successful. I wish you many, many miles of safe, happy and fun driving in your new Mazda. With all the new features in the new Mazda, it is no longer Zoom-zoom, but FEEL ALIVE that best exemplifies the sensation you feel every time you are behind the wheel. Please enjoy it and don't hesitate to let others know about your other family, the Sport Mazda Family, that made it so special for you. JAY MEALEY, OWNER

Sport Mazda responded

On behalf of Nick, Jorell, Ashley and a special technician, I want to thank you for choosing Sport Mazda and for being so kind as to share your experience with others. the many kind comments you had for each of these friendly and caring professionals means a great deal to us all. You will certainly always be welcome at Sport Mazda and we are very proud to have you as our customer. Jorell and Ashley will be here to assist you whenever you feel the time is write for your next car. I am a Mazda dealer of course, but assure you that the 2019 Mazda CX-5 is an SUV you would enjoy and be happy to own. Once again, we all thank you for being a member of the Sport Mazda Family and look forward to your next visit. JAY MEALEY, OWNER

Sport Mazda responded

Maggie, I am so happy to have you as a new member of our Sport Mazda Family. May you always enjoy the FEEL ALIVE sensation that comes with each and every new Mazda. Enjoy every single mile you drive and may they all be safe, happy and Mazda fun. Thank you so much for choosing Sport Mazda and for buying your DREAM CAR here. On behalf of Ashley Ramsey and the rest of the sales team, we are all proud to have you as our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

After two Mazdas from our competitors, thank you so much for trying Sport Mazda. I hope that we did not disappoint and that the extra drive was worth it. We are always proud to have a loyal Mazda customer choose our dealership for their next Mazda. Welcome to the Sport Mazda Family. I am not aware of your situation and cannot comment on the negotiating process other than to say I will remind our sales managers of their need to make sure every negotiation that takes place is necessary and the reason communicated to the customer. Transparency is one thing I always insist on for our customers. What you see or hear from us before your visit, is exactly what you will get when you arrive. That is why we offer bottom line pricing upon request to customers before they visit. I am certainly happy that Ashley Ramsey provided such an enjoyable buying experience for you and that you left happy with your third new Mazda. Thank you so much for now being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Grace, We are so happy to have you as our customer and enjoyed reading this testimonial about your experience during your recent visit. I am sure that Ashley Ramsey will be very grateful that you let others know about her and the service she provided during your purchase of your new 2016 Mazda CX-5. On behalf of my team here at Sport Mazda, let me once again thank you for being our valued customer and for saying such nice words about Ashley and my dealership. You are appreciated. JAY MEALEY, OWNER

Sport Mazda responded

When the result of your visit to Sport Mazda is that you found a new Mazda you LOVE, I would have to say it was successful. I am grateful to Ashley Ramsey, your salesperson, for doing her part to make your buying experience memorable. It is very kind of you to let others know about Ashley and I know she will greatly appreciate it. I want to welcome you and your family to the Sport Mazda Family of Staff and Owners. We are proud to have another new Mazda owner and will be here to assist you and your family to have a wonderful ownership experience. The new Mazda is loaded with technological improvements and a wide array of features that will make every mile you drive safe, happy and fun. It is the new FEEL ALIVE sensation that you will experience every time you get behind the wheel. Thank you for choosing Sport Mazda for your new Mazda. We are so proud to have you as our valued Mazda customer. JAYU MEALEY, OWNER

Sport Mazda responded

Tapia, Welcome to the Sport Mazda Family and we all appreciate very much your kind review and accompanying photo. Your new Mazda is a real beauty and I can see how happy you both are with it. Please enjoy every single mile you drive and always may they be safe, happy and fun for you and yours. As the owner, I can tell you that I am grateful that Ashley and Keira made your visit a successful one as they answered all of your questions and guided you through the buying process so that you were sure to leave with the new Mazda that you wanted. We are all happy that you are our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Doris, It is our great pleasure to provide you the car buying experience that you Deserve and should Expect. Our sales and finance team has many great individuals who work so hard to make sure you have an enjoyable and successful experience. Just like the experience that Ashley Ramsey (sales) and Rey Almonte (Finance) provided you on this visit. I am grateful that they listened to you and made sure you found the great car you wanted at a great price. We are proud to have you as a new member of the Sport Mazda Family and thank you so much for your kind recommendation of us to others. Thank you! JAY MEALEY, OWNER