Ashley Rourke-Salamone
Ashley Rourke-Salamone at Matthews Hyundai of Greece

Ashley Rourke-Salamone | Page 10

Service Manager

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
104 Reviews

Languages Spoken

English English

4.8

104 Reviews

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104 Reviews of Ashley Rourke-Salamone

August 06, 2023

Dealership Rating
Employee Rating

Avoid. Awful. Refuses to do warranty work by finding any excuse and forcing you to pay out of pocket. 5,400 mile vehicle and the catalytic converter/exhaust More

by MTHUR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 10, 2023

Matthews Hyundai of Greece responded

Hello- We've taken the time to look into your visit. We apologize you were not satisfied with your visit with us as what was found was that it was not a manufacturer default. We are glad you found a dealership to take good care of you.

July 30, 2023

Dealership Rating
Employee Rating

Even in all the work getting done to the building the service team is great. More

by dpagano0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer , Ryan Allen, David LaCross

Aug 02, 2023

Matthews Hyundai of Greece responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

July 28, 2023

Dealership Rating
Employee Rating

Excellent communications. Service personnel are friendly and professional. Cars are great quality. Time to complete Service for me has always been reasonable. More

by SHEPDOG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Schneider

Aug 02, 2023

Matthews Hyundai of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 16, 2023

Dealership Rating
Employee Rating

The customer service always comes through when I need help very reliable friendly and dependable. More

by jacob.phelps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Matthews Hyundai of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 15, 2023

Dealership Rating
Employee Rating

Amazing thank you so much for all the hard for and professionalism you have. I was more than pleased with my service More

by connorbrock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Matthews Hyundai of Greece responded

Thank you for the awesome review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

July 15, 2023

Dealership Rating
Employee Rating

People were nice and efficient. There were plenty of opportunities to change or remind of the appointment. More

by cassandracamman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer , Ryan Allen, Tray Duvall, Bill Kelsey, David LaCross, Chris Raetz, John Schneider

Jul 20, 2023

Matthews Hyundai of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

July 10, 2023

Dealership Rating
Employee Rating

Service people were very helpful,great to work with and the mechanics stayed on my problem for a couple for weeks till the found the problem, More

by GCOMFORT
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Matthews Hyundai of Greece responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

June 10, 2023

Dealership Rating
Employee Rating

Always up front, repairs done properly when promised, good communication, friendly staff, never a problem. More

by ROSEANNEBAILEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Raetz

Jun 26, 2023

Matthews Hyundai of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

May 11, 2023

Dealership Rating
Employee Rating

Thank you for your services very nice and polite staff good location everything was done as said it was. More

by rosasantiago6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Raetz

May 23, 2023

Matthews Hyundai of Greece responded

Thank you for your business and the great review!

May 11, 2023

Dealership Rating
Employee Rating

Under construction but still great service. Can’t wait to see what it looks like when done. Keep up the good work More

by dpagano0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Dondorfer

May 23, 2023

Matthews Hyundai of Greece responded

Thank you for your continued business and patience during construction!

...
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