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22 Reviews of Ashley Sullivan
March 13, 2022
After an experience my last maintenance visit, I asked if they could be more careful about not getting grease all over my white interior. They assured me they’d be careful. Nevertheless, i had to clean greas they could be more careful about not getting grease all over my white interior. They assured me they’d be careful. Nevertheless, i had to clean grease off my armrest after. Also, my receipt indicated I’d received “complimentary vacuum” which did not happen. Granted, these are minor issues, but they do not give me any confidence that their “multipoint” inspection was handled with any attention to detail either. 2021 Sorento More
by trohman2
Verified Customer
February 22, 2021
Thank You Mike and Shelby for everything! While I did not purchase my Kia Soul from this location, I've gotten all of my routine maintenance completed at this location and the entire staff is amazing. From t purchase my Kia Soul from this location, I've gotten all of my routine maintenance completed at this location and the entire staff is amazing. From the Service department to Sales, this is a phenomenal team! I stopped in last Thursday because my check engine light came on. Now as a single mom of one, every dime counts! I was an emotional wreck when I pulled up because any unexpected costs is too much for me. After discovering what was wrong with my car, I decided to talk with Sales to see about a new car. I knew it was a longshot because my credit isn't perfect but I'd really been working on it. Long story short...with the help of the Magician Wands and the Superior Saleswoman Shelby, I rolled out of there with a brand new 2021 Kia Soul. Not only is this a huge accomplishment for me, but also an amazing job from the Sales Team. My son Chaise and I thank you very very much and we will see you sooner than later to upgrade to something bigger! If you're looking for a place with superior customer service, look no further. Go see Shelby and Mike and they'll get you rollin quick! Oh and Joe with the adorable 2-year old will make sure the financing is top notch! More
by ltjohnson0501
Other Employees Tagged: Thomas Taylor, Joe Shepard, Michael Wands, Shirley Weir , Brandi Hertweck, Chris Jones, Zack Lentz, Madelyn Randazzo, Shelby Warren, Lovely gentleman that helped me upon arrival. I was an emotional wreck so I'm sure he remembers me lol. But he was great!
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