Ashraf "Ash" Bashir | Page 2

The purchase of my new Jeep Grand Cherokee was my first experience with Troiano. I have to say I was blown away by the friendly, comfortable atmosphere. Anthony Wilson was a pleasure to deal with and he experience with Troiano. I have to say I was blown away by the friendly, comfortable atmosphere. Anthony Wilson was a pleasure to deal with and he answered every question fully. During the process, I was also introduced to Ash Bashir. He was very informative and great to deal with. My husband was so impressed by the staff, he now brings our other vechicles in for service. I look forward to a long relationship with this dealership. More

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We have bought several vehicles from Troiano's and love this dealership and the employees both in sales and service. I have found Anthony a pleasure to deal with and very patient with all of our quest love this dealership and the employees both in sales and service. I have found Anthony a pleasure to deal with and very patient with all of our questions and concerns especially since my husband can be difficult to deal with at times. I have even brought my car their with low air pressure in the tires and they will fill the tires and not even charge me! More

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Bought a new 2013 Ram in October, then returned to buy a used 2013 Durango in January. Bill and the entire sales team are awesome. Super friendly and not pushy, willing to work with you, even worked aroun used 2013 Durango in January. Bill and the entire sales team are awesome. Super friendly and not pushy, willing to work with you, even worked around our busy schedules and living an hour away. Will tell everyone and anyone looking for a Dodge to come here! More

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This is the third car I have bought at Troiano. Sales people are knowledgeable, very friendly, helpful in getting what fits. Great sales people who don't pressure you and also great service department to people are knowledgeable, very friendly, helpful in getting what fits. Great sales people who don't pressure you and also great service department to back up their cars. They work with you to make finances work too and are quick to correct any misunderstandings or problems. More

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Went to Troiano to purchase used car...they had already sold the one on the internet we were originally interested in, but went to look at the ford. Was told it passed safety inspection...wondering how si sold the one on the internet we were originally interested in, but went to look at the ford. Was told it passed safety inspection...wondering how since front drivers brake was installed incorrectly and almost caught on fire. Shortly after leaving the lot, this truck engine started making noises and skipping/hesitating. Called them back..brought truck to them to be told that they could not figure out the problem because they do not work on ford engines. When we told them that we were going to return the truck..general manager (Ash) said to bring it back and he would make sure that they fixed it. Instead, they brought it to another dealer, had them fix half the problem and then tried to charge us half the price. They told us the truck was completely fixed...IT WAS NOT. The other dealership told us that they were told to fix just the one part they did. Ash pretty much told us to not bring the truck back to them. Now, the needed repairs are going to cost $3200 to fix...I went to buy another truck to avoid having to fix the one I had.I went there to purchase a reliable car and they sold a piece of junk and won't do anything to fix the problem. I would never return here and I will make sure that all my family, friends, customers and anyone that will listen to me knows how shady this group is. They are just out for a buck for themselves and don't care about their customer! More

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