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Mercedes-Benz of Chicago

Chicago, IL

4.7
1,193 Reviews

1520 W. North Avenue

Chicago, IL

60642

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1,193 Reviews of Mercedes-Benz of Chicago

January 12, 2026

Helpful and timely updates for service, always provides a loaner and waiting area is large, clean and provides coffee, water and snacks. More

by tld1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
January 09, 2026

MB CHicago sets the standard for service. They are hands down the best around. They are HONEST and fair and have always created a safe environment to have minor to major repair and warranty w More

by mattsilver324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick McGregor, Geoff Hult
Jan 12, 2026 -

Mercedes-Benz of Chicago responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 27, 2025

They wanted me to apply for credit via their system (Autonation). Never heard from finance like I was told. Salesman took his sweet time responding. I went directly to MBFS and was approved within an h More

by jameswj378
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman
Dec 28, 2025 -

Mercedes-Benz of Chicago responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (773) 295-2233 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 22, 2025

Always appreciate the high quality staff and service from this location. Joshua and the rest of the staff are very helpful and friendly. Great experience. More

by tmarzec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Ruiz
Dec 23, 2025 -

Mercedes-Benz of Chicago responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 18, 2025

Always have had exceptional service, and in particular from my long-term service representative Erik McGregor More

by Sameye47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik McGregor
Dec 20, 2025 -

Mercedes-Benz of Chicago responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 16, 2025

Excellent service, I have been treated very well. I been looking for Mercedes Benz for months and I found it. More

by Raj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
Dec 17, 2025 -

Mercedes-Benz of Chicago responded

Hello Raj, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2025

Friendly customer service on getting an appointment . Happy with Jesus service - Focused attention on requested car service , honest assessment on repair findings , engaged icustomer on options availab More

by annepagli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Roman
Dec 17, 2025 -

Mercedes-Benz of Chicago responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 11, 2025

Visit for "A" service went very well for maintenance and TPI indicator. Hassan did a great job of keeping me informed. More

by TThomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan
Dec 17, 2025 -

Mercedes-Benz of Chicago responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2025

Service was great, they communicated their time and kept to it. I was very impressed at his knowledge and professionalism More

by pcbeyeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Dec 09, 2025 -

Mercedes-Benz of Chicago responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2025

Jeses was very helpful and didn’t give not give up until my car was just perfect More

by rosalie.bork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Nov 12, 2025 -

Mercedes-Benz of Chicago responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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