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Mercedes-Benz of Chicago

Chicago, IL

4.8
1,187 Reviews
Call Dealership (312) 971-8303
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1520 W. North Avenue

Chicago, IL

60642

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1,187 Reviews of Mercedes-Benz of Chicago

December 14, 2025

Friendly customer service on getting an appointment . Happy with Jesus service - Focused attention on requested car service , honest assessment on repair findings , engaged icustomer on options availab More

by annepagli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Roman
Report | Print
December 11, 2025

Visit for "A" service went very well for maintenance and TPI indicator. Hassan did a great job of keeping me informed. More

by TThomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hassan
Report | Print
December 08, 2025

Service was great, they communicated their time and kept to it. I was very impressed at his knowledge and professionalism More

by pcbeyeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Report | Print
Dec 09, 2025 -

Mercedes-Benz of Chicago responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2025

Jeses was very helpful and didn’t give not give up until my car was just perfect More

by rosalie.bork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Nov 12, 2025 -

Mercedes-Benz of Chicago responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2025

Nice service, very informative, took time explaining everything that was wrong and benefits of preventive maintenance More

by BigBlessing901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssia
Report | Print
Nov 09, 2025 -

Mercedes-Benz of Chicago responded

Hi, thank you so much for your kind words! We're glad to hear that our service was informative and helpful. We appreciate your support!

October 30, 2025

Dennis was professional,knowlegable, and very helpful. He made the sale painless and a very good experience. More

by Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Smith
Report | Print
Oct 31, 2025 -

Mercedes-Benz of Chicago responded

Hello Lee, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

October 27, 2025

Hasan really helped us out and was very professional. We enjoyed working with him, we will work with him again. More

by Douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hasan
Report | Print
Oct 28, 2025 -

Mercedes-Benz of Chicago responded

Hello Douglas, thank you for your kind review; we are happy to pass along your comments to Hasan here at Mercedes-Benz of Chicago! If you have any further questions, please give us a call. We're always happy to help!

October 17, 2025

Been dealing with Loeber, Fletcher Jones and now Auto Nation. Can’t recall any issues over the last 25 years . Erick McGregor is my service advisor and he’s great . I do what is recommended and I have 10 More

by Tix6724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Peeples, Lynnn Olson , Erick McGregor
Report | Print
Oct 21, 2025 -

Mercedes-Benz of Chicago responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 15, 2025

As car shopping goes , this was first rate. Everyone kept it simple and straightforward Good environment More

by davidburik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Baumann, Marcus, Roy
Report | Print
Oct 16, 2025 -

Mercedes-Benz of Chicago responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Chicago! Thank you again, and have a fantastic day!

October 02, 2025

Jesus was very helpful on my case. The repair was quick so that I could pick up on the same day. More

by Frank Feng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Roman
Report | Print
Oct 05, 2025 -

Mercedes-Benz of Chicago responded

Hello Frank, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Chicago. Don't hesitate to call us if you ever need anything. Be safe on the road!

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