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Mercedes-Benz of Chicago

Chicago, IL

4.7
1,232 Reviews
Call Dealership (312) 971-8303
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1520 W. North Avenue

Chicago, IL

60642

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1,232 Reviews of Mercedes-Benz of Chicago

July 25, 2026

This dealership does make every effort to make your experience stress free. They have friendly, professional, and efficient staff. More

by TigerLeo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Sepulveda
Report | Print
July 24, 2026

Fun test drive with Antonio No pressure from sales to purchase. Overall one of the best used car purchase experiences I've had. More

by Eponymous
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antonio Wright, Raul Valle
Report | Print
Jul 25, 2026 -

Mercedes-Benz of Chicago responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2026

The service and the personnel all were excellent, and efficient and i had the car back the same day. More

by rp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Vargas
Report | Print
Jul 10, 2026 -

Mercedes-Benz of Chicago responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2026

The service was excellent, professional, and efficient. Everything was completed quickly and exceeded my expectations.” More

by 65ella10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Jun 10, 2026 -

Mercedes-Benz of Chicago responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2026

This dealership was very impressive the building was clean and the staff was very friendly More

by agev1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
May 30, 2026 -

Mercedes-Benz of Chicago responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2026

People are friendly and respectful and want to make a deal. Had a pleasant time More

by rgarza5646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Cervantes
Report | Print
May 28, 2026 -

Mercedes-Benz of Chicago responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2026

Great to work it. Nice people to try and buy a car from. Very helpful More

by Brooksl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
May 27, 2026 -

Mercedes-Benz of Chicago responded

Hi, we really appreciate your positive review! If you ever need help, just give us a call. Happy motoring!

May 18, 2026

Allias Roberts-Burnett was both professional and pleasant. He explained everything to me. He was patient with delays caused by me. The dealership was beautiful. Loved the spacious garage and clea More

by lavistamarable
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allias Roberts-Burnett
Report | Print
May 20, 2026 -

Mercedes-Benz of Chicago responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 11, 2026

Service was professional and timely. My car was ready on time and all the little details I requested were taken care of More

by JOYCHIEDU_2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
May 14, 2026 -

Mercedes-Benz of Chicago responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2026

Service technician was terrific. Repairs, maintenance they provided appears to be ok, one day after picking up my car. Only problem is under new ownership, AutoNation, they seem to More

by grich1002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albin Guzman
Report | Print
May 04, 2026 -

Mercedes-Benz of Chicago responded

Hello, we regret to hear that you had this experience with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (773) 295-2233 to discuss what we can do to help.

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