Athanasios Almouti | Page 4

I bought my Kia at a different dealership, stumbled upon yours picking up a part for my AC, employee's were great , personable, so, I made you my new dealership to service my Seltos, this service was for a yours picking up a part for my AC, employee's were great , personable, so, I made you my new dealership to service my Seltos, this service was for a clich in my computer, had no radio,I was first told I'd have to leave it for the day when I first called to make my appointment, when I got in the service writer asked if I wanted to wait, said he knew what the problem was , so I waited, had a coffee and a few snacks and within a hour i was back on the road and the problem was solved More

by Brett Verified Customer Verified Customer

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Well first I wanna say thank you! But I was very upset with how I was told nothing was wrong with my vehicle to then find out something was wrong! Then I get a rental thru you guys th But I was very upset with how I was told nothing was wrong with my vehicle to then find out something was wrong! Then I get a rental thru you guys that was very disgusting and dirty. I literally couldn’t even let my kids sit in car! I have plenty of pictures I would love to share! Who can I share this with? Website? Thank you More

by Jessica Verified Customer Verified Customer

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Conner was helpful and professional, but the dealership itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was nev itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was never informed about — no calls, no emails, nothing — even though I’ve always serviced my vehicle at this same Kia. After being told what needed to be done, I approved an oil change and air filter replacement. The air filter was never installed, and the oil change was done so poorly that oil leaked all over my garage, leaving a permanent stain and puddle still remains . When I brought it back because the oil leaking, instead of an apology or any sympathy, other service staff “not Conner” they gave me attitude also when I requests once again a new air filter that I thought that was already changed a month ago and charged me $73 for it. Conner did his best I will recommend him anytime, but this dealership needs serious improvement in communication, honesty, and quality of service. I’m now questioning every bit of work that’s ever been done on my car here. More

by Mmeressa Verified Customer Verified Customer

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Horrible services, tried to charge me 900+$ to change a spark plug. Got the car back and not even a full week and it started acting up again. I brought it back only.for them to try to charge me another $80 spark plug. Got the car back and not even a full week and it started acting up again. I brought it back only.for them to try to charge me another $800 for issues that I shouldnt be having. Vehicle became dangerous to drive within 7 days after purchase. Service department most definitely did not due their due diligence before putting the vehicle on the lot. 10/10 DO NOT BUY THEM More

by BISCUIT112811 Verified Customer Verified Customer

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They over priced and want you to pay for things that they think could be wrong instead of finding the issue and fixing the problem. We already buying vehicles. From you guys at least be more lenient and tru think could be wrong instead of finding the issue and fixing the problem. We already buying vehicles. From you guys at least be more lenient and truthful with your customers. More

by mlshorter04 Verified Customer Verified Customer

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Always great service from T and the staff; also great experience when I purchased my 2021 K5. Thanks all! experience when I purchased my 2021 K5. Thanks all! More

by mikegharrington Verified Customer Verified Customer

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Made an appointment for a recall notification for Monday along with some other minor service. Was told I would need to leave the vehicle for a day because that is what they require when diagnosing a rattle along with some other minor service. Was told I would need to leave the vehicle for a day because that is what they require when diagnosing a rattle. It was identified but told that they would have to order the recall notification part and it would be a few days. Why make an appointment if you don't have the parts? More

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The staff in the service center really show they care about their customers. They provide great, reliable service. about their customers. They provide great, reliable service. More

by KELLYMAE610 Verified Customer Verified Customer

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Dealer was fast to take the car in and replace the parts well providing me a free loaner vehicle. well providing me a free loaner vehicle. More

by jaminb236 Verified Customer Verified Customer

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Friendly and helpful service - reasonable price with insurance coverage Provided rides home for long waiting insurance coverage Provided rides home for long waiting More

by bmhick1 Verified Customer Verified Customer

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