Athanasios Almouti
Athanasios Almouti at Russ Darrow Kia of Wauwatosa

Athanasios Almouti | Page 6

Service Advisor

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

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4.4
156 Reviews
4.4

156 Reviews

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156 Reviews of Athanasios Almouti

October 13, 2025

Dealership Rating
Employee Rating

Horrible services, tried to charge me 900+$ to change a spark plug. Got the car back and not even a full week and it started acting up again. I brought it back only.for them to try to charge me another $80 More

by BISCUIT112811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sarena Hansen

Oct 16, 2025

Russ Darrow Kia of Wauwatosa responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Matt Kiscellus matt.kiscellus@russdarrow.com

October 11, 2025

Dealership Rating
Employee Rating

They over priced and want you to pay for things that they think could be wrong instead of finding the issue and fixing the problem. We already buying vehicles. From you guys at least be more lenient and tru More

by mlshorter04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Kiscellus matt.kiscellus@russdarrow.com

October 02, 2025

Dealership Rating
Employee Rating

Always great service from T and the staff; also great experience when I purchased my 2021 K5. Thanks all! More

by mikegharrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dogan Gregory III, Minna Spivey

Oct 02, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

September 24, 2025

Dealership Rating
Employee Rating

Made an appointment for a recall notification for Monday along with some other minor service. Was told I would need to leave the vehicle for a day because that is what they require when diagnosing a rattle More

by mlsvgls
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Sep 27, 2025

Russ Darrow Kia of Wauwatosa responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Kiscellus matt.kiscellus@russdarrow.com

September 21, 2025

Dealership Rating
Employee Rating

The staff in the service center really show they care about their customers. They provide great, reliable service. More

by KELLYMAE610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

September 19, 2025

Dealership Rating
Employee Rating

Dealer was fast to take the car in and replace the parts well providing me a free loaner vehicle. More

by jaminb236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

September 18, 2025

Dealership Rating
Employee Rating

Friendly and helpful service - reasonable price with insurance coverage Provided rides home for long waiting More

by bmhick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Wauwatosa to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Kiscellus matt.kiscellus@russdarrow.com

September 16, 2025

Dealership Rating
Employee Rating

Not great communication while car was in shop for two weeks. Just got. Text after two weeks saying car was ready. More

by barbie413s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your business and this review. We always aim for a 5-star experience, and we're sorry that we fell short here. We apologize for the lack of communication on our part. Please don't hesitate to reach out if we can be of any further assistance, we are always happy to help. Matt Kiscellus matt.kiscellus@russdarrow.com

September 06, 2025

Dealership Rating
Employee Rating

Excellent Athanasius Very professional. You should have more like him. Keep taking good care of customers More

by JIMMYAMYCOLLELO
Recommend Dealer
Yes

Other Employees Tagged: Athanasios Almouti

Sep 06, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Kiscellus matt.kiscellus@russdarrow.com

September 01, 2025

Dealership Rating
Employee Rating

The customer service is nice. Whenever I have an issue with my vehicle, Kia makes sure they fix the problem. Majority of the time my car is covered by the warranty. More

by DANAANDNEIKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Kia of Wauwatosa. We look forward to having you as one of our valued customers for many more years to come! Matt Kiscellus matt.kiscellus@russdarrow.com

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