Audrey J

the customer service is great, Micheal also did great job and i didn't wait so long and i didn't wait so long More

by usapopsi Verified Customer Verified Customer

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Audrey was so amazing from start to finish. She was so sweet and just made me feel comfortable. She is the reason i will continue my partnership with Lexus! She was so sweet and just made me feel comfortable. She is the reason i will continue my partnership with Lexus! More

by Ky05 Verified Customer Verified Customer

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My whole experience from beginning to end at Jim Falk BH was seamless. From the immediate attention and greeting to the normally cringing contracts/signing. Everyone was so friendly and a pleasant to deal w was seamless. From the immediate attention and greeting to the normally cringing contracts/signing. Everyone was so friendly and a pleasant to deal with. Audrey made me feel comfortable and welcomed. John made me feel like part of the work family. And Mark was clear with explaining the paperwork. I’m certainly referring my friends and family. Just don’t get too busy for ME. LOL! More

by ITSABOY0928 Verified Customer Verified Customer

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Audrey was very pleasant and friendly. She is a bit new so still learning but I think she is very enthusiastic. My experience at this Lexus was good but not as good as other dealerships I' She is a bit new so still learning but I think she is very enthusiastic. My experience at this Lexus was good but not as good as other dealerships I've been to. I"ve found the upper level management to be a bit too aggressive and pushy, and not happy when they can't get the deal they want. One more thing--not all of the staff were fully informed. I was told by one salesperson that I could use only my credit card to pay for my car, but this was untrue. So I wasted a trip there and needed to come back the next day with a cashier's check. More

by PCW Verified Customer Verified Customer

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If you are in the market for a Lexus, Jim Falk is a great place to buy. Audrey was engaged and helpful. Excellent experience overall. place to buy. Audrey was engaged and helpful. Excellent experience overall. More

by JDNASH Verified Customer Verified Customer

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