Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back
Start your review of Aundre Newman.
Aundre Newman
Aundre Newman at Mercedes-Benz of South Charlotte
Refer Me
4.7

Aundre Newman | Page 6

Service Manager

Mercedes-Benz of South Charlotte

950 N Polk St
Pineville, NC 28134

Contact Me

Experienced Service Manager with a demonstrated history of working in the automotive industry. Skilled in Negotiation, Budgeting, Sales, Retail, and Customer Satisfaction. Strong operations professional.

Dealership Experience

14 yrs, 8 mos

Industry Experience

31 yrs, 10 mos

Specialties & Trainings

Service Manager (Mercedes Benz master Certified)

53 Reviews of Aundre Newman

November 04, 2014

Dealership Rating

"Poor customer service, don't let the stars fool you."

- aa757

Unfortunately this dealership is not worthy of 4.9 out of 5 stars like their review's claim. I brought my vehicle in to have an alignment done. The next day I received a call saying that, this $180 dollar alignment turned into over a $1900 project. I was informed the bushings and the struts were shot, and therefore the alignment could not be completed. Okay I understand, but I can't afford that right now so I declined the service, and returned to pick up my car. When I arrived I was told my bill would now be $145 dollars. That is over 80% of what the alignment that they didn't complete costs! The service advisor said the mechanics wouldn't have known that the alignment could be done until near the very end. Really? He couldn't see the struts were leaking immediately after it was put on the lift? After debating with a manager who spoke to me like a kid, he reluctantly gave me the regular diagnostic rate of $99. Additionally, he had the gall, to tell me that I don't work for free and neither do their mechanics. Well guess what, Mercedes Benz of South Charlotte, I don't work for free, but I make sure that I don't lose customers for $145. It's too bad that you can't see how much customer service plays a vital role in business. But I guess when you're that stuck up, you don't have to care.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No

May 21, 2014

Dealership Rating

"Outstanding dealership!"

- mark_vasco

I have been a customer of MB of South Charlotte for roughly 6 years. Recently, I purchased a new S550 from Ryan Turchin. Ryan was absolutely outstanding. He was extremely patient as I evaluated my options and looked at other vehicles. Ryan is also incredibly knowledgeable about the product and was always able to answer my questions, no matter how arcane. He was great about following up without ever becoming a nuisance--which is a difficult balancing act. The bottom line is that Ryan was terrific, and I will enthusiastically refer friends and relatives to him.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

March 28, 2014

Dealership Rating

"Service and Sales - The BEST in Charlotte"

- bbrogden

I moved to Charlotte last year and was looking for a local dealership to services my vehicle. I lived downtown so I chose a dealership that was very local to the area. I scheduled a simple service (oil change) and was on time for my appointment. I was very disappointed due to the service lasting 2.5 hours, and no loaner vehicle to supply me. With multiple visits to the services advisor, he finally agreed to just get my car back to me, because they were running behind. Next stop - South Charlotte! Aundre (Service) was exactly what I needed! Quality service, responsive to my call, and the dealership staff were wonderful! THANK YOU! Needless to stay, I was loyal to South Charlotte and even traded in that vehicle for a new one. Darrell (Sales) knew my price point and helped me find my next new baby. And trust me - I'm one picky woman! Thanks South Charlotte! Brandi R

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Kimrey

...
6
51 - 53 of 53 results

Dealership Inventory (154 Vehicles)

new 2020 Mercedes-Benz CLS 450 car, priced at $91,385

2020 Mercedes-Benz CLS 450

$91,385

new 2020 Mercedes-Benz AMG SLC 43 car, priced at $73,985

2020 Mercedes-Benz AMG SLC 43

$73,985

new 2020 Mercedes-Benz Sprinter 2500 car, priced at $47,085

2020 Mercedes-Benz Sprinter 2500

$47,085

new 2021 Mercedes-Benz AMG GT 63 car, priced at $146,870

2021 Mercedes-Benz AMG GT 63

$146,870

new 2021 Mercedes-Benz AMG A 35 car, priced at $58,155

2021 Mercedes-Benz AMG A 35

$58,155

new 2021 Mercedes-Benz CLA 250 car, priced at $47,620

2021 Mercedes-Benz CLA 250

$47,620