Austin Ash

Excellent service! Best service I’ve ever had! From start to finish! They even delivered my car to me at work!! Best service I’ve ever had! From start to finish! They even delivered my car to me at work!! More

by LAURABMCNEILL Verified Customer Verified Customer

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These guys are the greatest. Fifteen word minimums are not though. Get your xxxx together like they do at Akron JLR Fifteen word minimums are not though. Get your xxxx together like they do at Akron JLR More

by Higley.scott Verified Customer Verified Customer

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They were very helpful and easy to communicate with to coordinate a way to get our vehicle to the dealership for an unexpected issue. coordinate a way to get our vehicle to the dealership for an unexpected issue. More

by AMR Verified Customer Verified Customer

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Akron Landrover dealer ship always provides top notch Service. Always professional and will continue to go back again. Service. Always professional and will continue to go back again. More

by anthonylumpkin2 Verified Customer Verified Customer

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Scheduling/AI “support” was horrible. Please use human beings. When I finally was able to speak to a real person, everything after that was great. I know the automated “assistant” is a co Please use human beings. When I finally was able to speak to a real person, everything after that was great. I know the automated “assistant” is a corporate thing and my dealership can’t control so I’m giving them 5 stars but would give corporate 2 stars More

by AMYRENKERT Verified Customer Verified Customer

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My last visit to this dealer was for a very minor service issue. I didn’t have an appointment but they took me right away. They resolved the issue in less time than it took for me to finish my coffee - and issue. I didn’t have an appointment but they took me right away. They resolved the issue in less time than it took for me to finish my coffee - and I was not charged anything. They were very polite and accommodating- I have nothing but good things to say about the dealership. More

by Stephen Verified Customer Verified Customer

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I've been to plenty of dealerships and service centers over the years, and Austin is simply on another level. My usual advisor is Dylan and he is fantastic as well. From the moment I dropped off my vehicl over the years, and Austin is simply on another level. My usual advisor is Dylan and he is fantastic as well. From the moment I dropped off my vehicle, he was professional, communicative, and genuinely invested in making sure everything was taken care of. My check engine light issue was addressed. What really stood out was something I never even asked for — Austin noticed condensation building up in my headlights during the inspection and proactively had it addressed before it could become a real problem down the road. The lights were still functioning fine, so I never would have caught it myself. That kind of attention to detail and customer-first thinking is rare, and it's exactly the kind of service that turns me to a lifetime customer. If you want a service advisor who actually looks out for you and your vehicle — not just the work order in front of him — ask for Austin. He's the gold standard. More

by VINCENTLEE0331 Verified Customer Verified Customer

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Austin was excellent and kept me updated during the entire process . great customer service and communication entire process . great customer service and communication More

by JDB0031 Verified Customer Verified Customer

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Great customer service. Quick and curious He is always very helpful. This 15 word requirement is ridiculous Quick and curious He is always very helpful. This 15 word requirement is ridiculous More

by anitahoward17 Verified Customer Verified Customer

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Professional and courteous. Excellent service.provided by all personnel. Mechanic was well qualified and knowledgeable. Excellent service.provided by all personnel. Mechanic was well qualified and knowledgeable. More

by Mike Edminister Verified Customer Verified Customer

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