William Graf
William Graf at Jaguar Akron

William Graf

Service Manager

Jaguar Akron

944 East Turkeyfoot Lake Road
Akron, OH 44312

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4.8
24 Reviews
4.8

24 Reviews

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24 Reviews of William Graf

April 07, 2026

Dealership Rating
Employee Rating

Great customer service. Quick and curious He is always very helpful. This 15 word requirement is ridiculous More

by anitahoward17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2026

Jaguar Akron responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 03, 2026

Dealership Rating
Employee Rating

If enough vehicles are not being sold and or people are not coming in for service, good hard working elderly people should not be taken advantage of. More

by sylvesterstephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan Sutton

Apr 09, 2026

Jaguar Akron responded

Sylvester. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

March 26, 2026

Dealership Rating
Employee Rating

Very positive and friendly staff. Bill and service advisor Dylan explained exactly what needed done, pricing, as well as time vehicle would be ready. It was completed earlier than pro More

by bscheppan56
Recommend Dealer
Yes

Other Employees Tagged: William Graf

Mar 27, 2026

Jaguar Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 06, 2026

Dealership Rating
Employee Rating

I’m extremely satisfied with the service the company and customer service this dealership has displayed. I would recommend this dealership to my family and friends. Thanks for the great service. More

by STANLEYSMITH269
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Slatzer, Mike Detorakis

Feb 13, 2026

Jaguar Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 31, 2026

Dealership Rating
Employee Rating

Good location, friendly, professional and knowledgeable staff, who will to the limit to please. 5 star! More

by FST_MB6870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Sutton , Shannon

Feb 04, 2026

Jaguar Akron responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 21, 2025

Dealership Rating
Employee Rating

Jaguar Land Rover Akron brought issues to my attention on my car that could affect safety and then made repairs. Repairs made were timely and at a very fair price. More

by ED.HERMAN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Jaguar Akron responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 28, 2025

Dealership Rating
Employee Rating

Very professional, knowledgeable and friendly service. From start to finish I was informed of what was going on. The entire staff was very friendly, helpful and knowledgeable. Nice atmosphere. More

by SHANNONLB333
Recommend Dealer
Yes

Other Employees Tagged: William Graf

Nov 28, 2025

Jaguar Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 30, 2025

Dealership Rating
Employee Rating

JLR Akron service was great! Nice clean facility. Knowledgable employees. Professional and courteous on all levels. More

by ERIC.KRAUS666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Jaguar Akron responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 11, 2025

Dealership Rating
Employee Rating

They are very pleasant to deal with, they are really good at keeping in touch More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Jaguar Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 18, 2025

Dealership Rating
Employee Rating

Dylan is friendly and upbeat. He listened to my needs and accommodated them. Service was prompt and professional- service took good care of my Jaguar. I plan to work with Dylan a More

by Auburnfanbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Jaguar Akron responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

1

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