Austin Aufie
Austin Aufie at Basney Honda

Austin Aufie | Page 9

Service Adviser

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.5
787 Reviews

Languages Spoken

English English

4.5

787 Reviews

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787 Reviews of Austin Aufie

September 18, 2025

Dealership Rating
Employee Rating

Expensive. left my car at 8:30 am but was done till 5:30 pm More

by Agarwal.arun.47
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

September 17, 2025

Dealership Rating
Employee Rating

Kept me informed and explained everything they need to do and told me the costs upfront. More

by sn00py7565
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

Sep 17, 2025

Basney Honda responded

Thank you for the review!

September 08, 2025

Dealership Rating
Employee Rating

It is unfortunate that you cannot make an oil change appt. Waiting over 3 hours is not what I consider express. More

by sandi
Service Price Transparency
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Recommend Dealer
No

September 07, 2025

Dealership Rating
Employee Rating

We figured out the problem quickly. But over my 2 visits it is so expensive. I’m a senior on Medicare . I wish that you cut prices a little for us. Thanks More

by kathyh958
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cynthia Krause

September 05, 2025

Dealership Rating
Employee Rating

Not clear on what was needed No help when the issue wasn’t solved 15 word minimum More

by bonaccijc
Service Price Transparency
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Recommend Dealer
No

August 09, 2025

Dealership Rating
Employee Rating

Basney is courteous and prompt. Explains what needs to be done and how long it will take. Highly recommend! More

by THEMTHARTS
Service Price Transparency
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Recommend Dealer
Yes

July 27, 2025

Dealership Rating
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Austin was terrific. The work done was excellent. Would definitely come back for further repair work and to look at purchasing a new used car. More

by bobpastoor
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Recommend Dealer
Yes

July 15, 2025

Dealership Rating
Employee Rating

Too much additional work suggested - an additional $1,800! All this extra is excessive - way too much. More

by JANBLEILE
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Recommend Dealer
Yes

July 12, 2025

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Employee Rating

Longer wait than I expected, considering I had an appointment at 7:30 AM, but I was out in 90 minutes and very pleased with the service I received. More

by mike.nicholas
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Recommend Dealer
Yes

July 11, 2025

Dealership Rating
Employee Rating

Service was fast and comprehensive. We compared pricing and the value for service at the 100k tune up was the best around. The tech was easy to communicate with and honest. More

by jmiars
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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