Austin Aufie

Austin explained everything very well. I ended up needing to leave my van bc of everything that needed to be done. I was given a loaner vehicle which I appreciated very much I ended up needing to leave my van bc of everything that needed to be done. I was given a loaner vehicle which I appreciated very much More

by kpmagers58 Verified Customer Verified Customer

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They always provide responsive, prompt and thorough service. Price of repair was as quoted. Everyone is polite. service. Price of repair was as quoted. Everyone is polite. More

by PAMM0917 Verified Customer Verified Customer

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Excellent service: knowledgeable and personable staff, who instill confidence. Skilled technical assistance, Mike keeps our four (older) Hondas in great repair. Many thanks. who instill confidence. Skilled technical assistance, Mike keeps our four (older) Hondas in great repair. Many thanks. More

by LEYERLE.1 Verified Customer Verified Customer

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It was good fast and satisfying It was well kept everyone was nice Good happy was nice Good happy More

by lancedepue Verified Customer Verified Customer

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I showed up first thing in the morning for an oil change and was on my way in less than an hour. Austin was very helpful. and was on my way in less than an hour. Austin was very helpful. More

by DREW.T.ESPESETH Verified Customer Verified Customer

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At first I was not happy waiting for my car, but I didn't have to pay over 200 dollars. We kept good contact in when my car would be done. have to pay over 200 dollars. We kept good contact in when my car would be done. More

by Schltzlor Verified Customer Verified Customer

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They did great work on my car. I have also bought a car from there which was easy and hassle free. I have also bought a car from there which was easy and hassle free. More

by SATTLERD Verified Customer Verified Customer

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Typical dealer experience. Zero customer service. Treated like a nuisance. I can’t even confirm whether or not they actually performed any service, nor could I tell you who wor Zero customer service. Treated like a nuisance. I can’t even confirm whether or not they actually performed any service, nor could I tell you who worked on my car. More

by dezdolly Verified Customer Verified Customer

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They don't treat me like a valued customer with unique needs related to my specific vehicle situation. My wife and I have bought 2 brand new Hondas over the years (2010 Odyssey and 2027 Ridgeline), and we needs related to my specific vehicle situation. My wife and I have bought 2 brand new Hondas over the years (2010 Odyssey and 2027 Ridgeline), and we had been loyal Honda customers. Sorry to say, you've lost my business. I don't think I will ever buy a Honda again. Customer service and loyalty do still matter. More

by mfaulsti98 Verified Customer Verified Customer

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he service representative was very friendly, knowleddgeable and thorough. We have used Basney for years and their staff is top shelf! knowleddgeable and thorough. We have used Basney for years and their staff is top shelf! More

by DELANDJAL Verified Customer Verified Customer

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