Austin Aufie

Austin is always straightforward and pleasant. I look forward to seeing him. The work was done quickly and efficiently communicated to me that it was done I look forward to seeing him. The work was done quickly and efficiently communicated to me that it was done More

by juliedlung Verified Customer Verified Customer

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we live out of town (25mi. ) so we made an appointment (0r so we thought ). we were there waiting for well over two hours before they even looked at our car. we bought a certifi ) so we made an appointment (0r so we thought ). we were there waiting for well over two hours before they even looked at our car. we bought a certified crv so we would not have to put any money into it for quite a while. $1200 for new tires and 4 wheel allignment at 12,500 miles is not why i bought another Honda!! More

by TDSMITHIII Verified Customer Verified Customer

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Honest, thoughtful and meet expectations above and beyond. Appreciated his understanding of my situation with my spouse of 41 years and his medical condition. beyond. Appreciated his understanding of my situation with my spouse of 41 years and his medical condition. More

by Dianecarroll3 Verified Customer Verified Customer

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Comfortable waiting area. Nice free wash. Sometimes waiting time is a little extensive. Good service Nice free wash. Sometimes waiting time is a little extensive. Good service More

by DJ3BUCK Verified Customer Verified Customer

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Everything was good except for them using an AI system which messed up my estimate. They should use humans not AI. which messed up my estimate. They should use humans not AI. More

by RKG930 Verified Customer Verified Customer

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Austin in Service was friendly n knowledgeable. We soon got a text message with a breakdown of the recommended services, with itemized charges. Although few dealers have a driver to take customers We soon got a text message with a breakdown of the recommended services, with itemized charges. Although few dealers have a driver to take customers back home or to work while their car is being serviced, Basney offered me an Uber, which they set up. We have never had an issue with Basney and we will continue to use them. More

by bigbangpod1 Verified Customer Verified Customer

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Minimal smiles and I had asked for an inspection In addition to the recall work. When I picked up the car I had to ask for the results of the inspection. I don't consider this level of service to be an addition to the recall work. When I picked up the car I had to ask for the results of the inspection. I don't consider this level of service to be anything but fair. I have tried to get service done here before and it always seemed to be the same. So I took my business elsewhere. I will be back for recall work but will consider other options for mechanical work based on what is needed! More

by rbrasmussen1949 Verified Customer Verified Customer

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I went in for a oil change and to get a estimate on brakes. The oil change and estimate took about 1 hour. My only complaint was they forgot to reset my oil percentage. Stopped and got gas after I left brakes. The oil change and estimate took about 1 hour. My only complaint was they forgot to reset my oil percentage. Stopped and got gas after I left that's when I noticed it. Called went back and Austin Aufie was able to reset it and he was very apologetic. . More

by RKG930 Verified Customer Verified Customer

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Basney dealership was quick and understanding. I would do business with them again. Basney dealership gave quick service with no appointment needed. I would do business with them again. I would do business with them again. Basney dealership gave quick service with no appointment needed. I would do business with them again. More

by rcoker1123 Verified Customer Verified Customer

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I have always used Basney to purchases my Hondas and maintenance of my vehicles. Love the popcorn maintenance of my vehicles. Love the popcorn More

by TARACJONES1 Verified Customer Verified Customer

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