Austin Aufie

It was good. A little disappointed that you couldn't address the recall since the recall system had been down for a week. A heads up might have helped me reschedu A little disappointed that you couldn't address the recall since the recall system had been down for a week. A heads up might have helped me reschedule the entire appointment rather than making two trips over. More

by boilerbob9 Verified Customer Verified Customer

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I had a great experience with the purchase of my 2026 Honda CR-V TrailSport. I also had a great experience when I brought my vehicle into for its first service checkup. Honda CR-V TrailSport. I also had a great experience when I brought my vehicle into for its first service checkup. More

by jackdidelot Verified Customer Verified Customer

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Austin has always taken great care of us and I appreciate his honesty. Always provides great communication. appreciate his honesty. Always provides great communication. More

by troycadotte Verified Customer Verified Customer

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In 2008 I bought a brand new CRV at Basney Honda and experienced a big welcome from Bob Briney. I am still having the car serviced and looked after today by Austin Aufie at Basney Honda and the service experienced a big welcome from Bob Briney. I am still having the car serviced and looked after today by Austin Aufie at Basney Honda and the service level is still wonderful. I am treated by being looked after in every way possible - and I enjoy the experience! Keep it up Basney! More

by geo747bro Verified Customer Verified Customer

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Came in for an oil change after purchasing my beautiful Honda Oddysey. (Which is a GREAT vehicle.) Service was great! Quick and easy. Honda Oddysey. (Which is a GREAT vehicle.) Service was great! Quick and easy. More

by DSTEINHOFER Verified Customer Verified Customer

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We dropped the car off Wednesday evening for a Thursday morning appointment. The Honda Accord had three or four recalls and needed an oil change. I made this appointment the prior week. Thursday afternoon morning appointment. The Honda Accord had three or four recalls and needed an oil change. I made this appointment the prior week. Thursday afternoon we called and we were told the car had never even been looked at. We were very disappointed that no one called us to let us know this was happening. We had to leave Saturday for vacation and didn’t want the car to be at Honda for another eight days. The car was completed on Friday, but we were very disappointed in Honda and probably won’t use them again. More

by tomloring Verified Customer Verified Customer

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Overall it has been very positive. However I've been having trouble with my tires and/or something else. I have told the customer service person twice and all they say is everything lo However I've been having trouble with my tires and/or something else. I have told the customer service person twice and all they say is everything looks normal and it's not. More

by f15gbrad Verified Customer Verified Customer

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I have been customer for 28 years and they have always been good to me. Service Department is very helpful, friendly and trustworthy. been good to me. Service Department is very helpful, friendly and trustworthy. More

by BLAKE.HOOVER Verified Customer Verified Customer

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Austin is excellent. I have been a customer of Basney for decades and they are exceptional. I have been a customer of Basney for decades and they are exceptional. More

by KHANIG Verified Customer Verified Customer

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The service was first rate as usual. The service manager I dealt with was efficient and courteous. The time to completion was very good. The Express Service option is one of the reaso The service manager I dealt with was efficient and courteous. The time to completion was very good. The Express Service option is one of the reasons I continue to do business with Basney Honda More

by POWELL.1 Verified Customer Verified Customer

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