Austin Cassels
Austin Cassels at Dallas Lease Returns

Austin Cassels

Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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4.4
11 Reviews

Dealership Experience

10 mos

Industry Experience

8 yrs, 1 mo

4.4

11 Reviews

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11 Reviews of Austin Cassels

May 28, 2026

Dealership Rating
Employee Rating

Pete is such a stand up guy and he really made this entire buying process super easy from beginning to end. He is very knowledgeable and caring and does anything he can to help his clients. Austin also More

by torrez.dream
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

May 28, 2026

Dallas Lease Returns responded

Thank you for sharing your experience with Pete and Austin during your used Ford F-150 purchase. We’re delighted their expertise made every step in the DFW metroplex so seamless. Enjoy your new truck and thanks for recommending us!

May 26, 2026

Dealership Rating
Employee Rating

The dealership was clean and receptionist was warm when she greeted us. I personally liked the glass set up to be able to see all the cars from the showroom. More

by Yatusabesstudio
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

May 26, 2026

Dallas Lease Returns responded

It was great to hear the cleanliness of our space and the warm greeting from our receptionist. The glass showroom layout offers a clear view of our cars and we’re glad it caught your eye when selecting your Audi. We look forward to your next visit.

May 08, 2026

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Employee Rating

We were very pleased with attention to detail and willingness to help us pickup the car. Our daughter was very happy said it was the nicest car she has ever had. Outstanding professionalism Austin More

by rlellis2732
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

May 08, 2026

Dallas Lease Returns responded

It’s wonderful to hear that our attention to detail and pickup assistance met your expectations. We’re delighted your daughter loves her Honda and finds it her nicest car yet. Austin will be pleased you noticed his thoughtfulness and clear communication.

April 23, 2026

Dealership Rating
Employee Rating

Family - that’s the way Pete Hankins treated me throughout this car buying process. Genuinely feels like they care about what your best options are and are not just trying to make a sale. I would h More

by Reyes.a.8702
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Apr 23, 2026

Dallas Lease Returns responded

It’s wonderful to know Pete made you feel like family during your Chevrolet Traverse purchase. We’re grateful for your recommendation and are glad you felt supported in finding the best option for your needs. Please let us know if there’s anything else we can do for you down the road.

April 12, 2026

Dealership Rating
Employee Rating

Everything was straight forward and up front. Pet figured out a way to make the deal happen. Austin was great and very thorough and helpful. Easy buying process. More

by themojman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Apr 12, 2026

Dallas Lease Returns responded

It’s great to hear Pete found a way to make your BMW M240 purchase happen and that Austin provided such thorough assistance. We’re pleased the process felt clear and honest. Thank you for choosing us for your used BMW M240.

March 20, 2026

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Employee Rating

This is the third car I bought from Pete and likely wont be the last - although not anytime soon. I couldn’t be happier with my purchase. Pete really listens and u estate’s what you’re looking for, and then More

by Megan B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Mar 21, 2026

Dallas Lease Returns responded

We’re thrilled to see you’ve chosen your third Subaru with Pete. It’s rewarding to know Pete listens carefully and delivers on what you need. Thanks for your ongoing loyalty and for trusting us with your purchase.

March 11, 2026

Dealership Rating
Employee Rating

I had a great experience working with Pete when buying my car. From start to finish, he was communicative, transparent, and very informative about the entire process. He took the time to answer all of my que More

by Oarshad348
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Mar 11, 2026

Dallas Lease Returns responded

It’s great to know Pete’s clear guidance made your Mercedes-Benz AMG GT 53 purchase smooth and stress-free. Thank you for highlighting his honest, informative approach and taking the time to answer all your questions. We look forward to helping you again whenever you’re ready for your next vehicle.

February 05, 2026

Dealership Rating
Employee Rating

This was an easy non-pressure purchase. Everyone is so nice. Especially Blanca. She came in on her day off to help us. I would recommend to everyone!! More

by Jeep Owner!!
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Blanca Benitez

Feb 05, 2026

Dallas Lease Returns responded

Thank you for sharing your experience with us. We’re thrilled the process felt relaxed and that Blanca went above and beyond to assist you. Enjoy your Jeep and thanks for recommending us.

November 29, 2025

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Employee Rating

Kerron made this process easy, and quick. Was able to leave with my car the same day. More

by Dominiqueburton100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kerron Sayers

Nov 30, 2025

Dallas Lease Returns responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 06, 2025

Dealership Rating
Employee Rating

I have purchased several cars from Austin Cassels over the years. He has extensive experience of the car buying process. Austin’s technical knowledge of cars has put me in the right vehicle and helped me More

by Charlie
Recommend Dealer
Yes
Oct 06, 2025

Dallas Lease Returns responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

1

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