Austin Cassels
Austin Cassels at Dallas Lease Returns

Austin Cassels

Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

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4.8
38 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

8 yrs, 5 mos

4.8

38 Reviews

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38 Reviews of Austin Cassels

September 10, 2026

Dealership Rating
Employee Rating

Dealership and the cars were immaculate. People were very friendly and helpful. Great selection of quality vehicles. More

by BLCCPA
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Sep 10, 2026

Dallas Lease Returns responded

We’re glad the showroom and vehicles felt immaculate during your Toyota Tacoma purchase. Knowing you found our team welcoming and our selection of quality vehicles strong means a lot to our team.

Sep 10, 2026

BLCCPA responded

Pete and Austin made the process of trading our old car in and buying the new car very easy and stress-free. In the past, I never looked forward to when it was time to trade for a new vehicle, but these guys were straightforward, honest, and a pleasure to deal with. Thanks for the great experience!

September 10, 2026

Dealership Rating
Employee Rating

Pete Hankins was outstanding. He just happened to answer the phone when I called from out of state, and a few days later my wife had her dream car. He was a straight shooter from More

by HuffDaddy
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Sep 10, 2026

Dallas Lease Returns responded

Our team enjoyed guiding you through the purchase of your BMW X6. Knowing that Pete’s straight-shooting style and Austin’s attentive support made the process so easy is truly rewarding. Your recommendation means a great deal to us.

September 10, 2026

Dealership Rating
Employee Rating

Pete and Austin were great to work with. They made the transaction seamless and easy. We were in and out in no time and very happy with the deal we got. Thanks guys! More

by kyle_eastman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Sep 10, 2026

Dallas Lease Returns responded

We’re glad the transaction felt effortless from start to finish. Pete and Austin are pleased they could make everything quick and straightforward for you. Knowing that you’re happy with your Rivian R1S purchase means a lot to our team.

September 05, 2026

Dealership Rating
Employee Rating

Always amazing to work with Pete. Great customer service, attention to detail and fantastic advice and care through the car buying process. More

by sjg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Sep 05, 2026

Dallas Lease Returns responded

Your praise for Pete’s thorough advice and genuine care underscores the thoughtful service our team provides. We’re pleased we could guide you through the purchase of your Jeep Wrangler JK Unlimited.

September 01, 2026

Dealership Rating
Employee Rating

Buying a car from Dallas Lease Returns was such a smooth process. Everyone I dealt with was so professional, especially Chris Mikell. I was referred to them by a colleague, and I will be referring them myse More

by kelleycannsell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Mikell

Sep 02, 2026

Dallas Lease Returns responded

We’re glad the purchase of your Toyota RAV4 Hybrid felt effortless from start to finish. Hearing that our team’s professionalism, especially from Chris, earned your trust means a great deal to us. We appreciate your referral and your willingness to recommend us.

August 29, 2026

Dealership Rating
Employee Rating

Pete Hankens did an amazing job of listening to what my needs and wants in vehicle are. He looked until he found the perfect vehicle within my budget. Financing was an easy process, There was no pressure, More

by cdrushin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2026

Dallas Lease Returns responded

Knowing that Pete took the time to understand your needs and found the perfect Hyundai Tucson within your budget is rewarding. We’re pleased to hear the financing went smoothly without any surprises. Your recommendation of our dealership and Pete to your neighbors means a great deal to our team.

August 21, 2026

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Employee Rating

Service is so awesome, I went to drop off a spare key I just traded in for my wife. I told Pete and Austin how I admired the Toyota GR86. Let's just say I enjoy driving it today. What does Tony the Tiger s More

by ernierame0052
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Aug 22, 2026

Dallas Lease Returns responded

Our team, especially Pete and Austin, enjoyed helping you trade in your spare key and get behind the wheel of your Toyota GR86. Hearing that the GR86 is great means a lot to us.

August 20, 2026

Dealership Rating
Employee Rating

I always will do business with D&M love the service I bought 3 vehicles from y’all . Pete Hankins is who I go to thank you Pete , More

by Jackstacyhill13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Aug 21, 2026

Dallas Lease Returns responded

Your loyalty after three purchases means a great deal to our team. We’re delighted you love the service on your used Ford F-150, and knowing you trust Pete to guide you through each purchase is especially rewarding.

August 18, 2026

Dealership Rating
Employee Rating

My husband and I always have a great experience at Dallas Lease Returns. We've known Pete since 2021, and working with Austin this time was just as smooth. He made everything exceptional, quick, and convenie More

by marycasarez83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins, Parveen Rajendran

Aug 19, 2026

Dallas Lease Returns responded

Your mention of Austin’s quick, convenient service and Pete’s long-term support highlights the relationships we aim to build. We’re glad the purchase of your Jeep Grand Cherokee felt effortless from start to finish. Your high recommendation and continued trust mean a great deal to our team.

August 08, 2026

Dealership Rating
Employee Rating

We had a wonderful experience! Frequent communication, fast service, and willing to answer all of our questions! We would definitely do business here again. It was seamless! More

by Meagan Heath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Hankins

Aug 08, 2026

Dallas Lease Returns responded

Your praise for frequent updates, quick service, and answering all your questions shows what we aim for in every purchase. We’re glad the purchase of your Ram 2500 felt seamless, and hearing you’ll choose us again means a great deal to our team.

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