Austin Cassels

Pete and team always make the process easy and pleasurable. It is always nice to have a pleasurable car buying experience. Highly recommend. pleasurable. It is always nice to have a pleasurable car buying experience. Highly recommend. More

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Do you dread walking into a car dealership? Do you get yourself ready for the pushy sales pitch and misleading information that often accompanies any trip to purchase a vehicle? If that is you Do you get yourself ready for the pushy sales pitch and misleading information that often accompanies any trip to purchase a vehicle? If that is you (it certainly is me), then I recommend you visit with Pete Hankins and Austin Cassels at Dallas Lease Returns for a completely different experience. Friendly, open, easy to work with and, most importantly, helpful in providing accurate answers to the questions that matter, you will find your experience with Pete and Austin to be the opposite of what you've come to expect from car dealership salespersons. The transaction was smooth and easy and they let me take the vehicle home for a couple of days to test it before I bought it. The dealership even detailed my truck while they had it stored as I was test driving the potential new car purchase over the weekend. By the time our transaction was done, I felt I knew them and their families personally, and they knew mine. That is a very RARE quality in a salesperson (car dealership or otherwise). Sure, they want to make the sale (that's how they are paid, duh!); but they also seemed to care about me and the relationship, wanting me to be satisfied with my purchase. That is important. I can't say enough about Austin and Pete. Go visit them! More

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Professional, exceptional, clean, courteous, knowledgeable, above and beyond what we were expecting to encounter with a dealership knowledgeable, above and beyond what we were expecting to encounter with a dealership More

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I cannot say enough about Pete and Austin. They were super helpful throughout the entire process and even delivered the car. No high pressure sales tactics or long waiting periods in a deale They were super helpful throughout the entire process and even delivered the car. No high pressure sales tactics or long waiting periods in a dealership. I highly recommend them both and will use them again! More

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Great experience we were in and out in less than 2 hours no haggles no hassles. Austin Was very professional and had answers to all our questions no haggles no hassles. Austin Was very professional and had answers to all our questions More

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This was by far the best car buying experience I’ve ever had. Pete took the time to set up the cars for viewing and driving that we were interested in. He was knowledgeable and honest about each vehicle. had. Pete took the time to set up the cars for viewing and driving that we were interested in. He was knowledgeable and honest about each vehicle. Every facet of the process had a personal touch to it. More

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Pete and Austin were very professional and provided all details throughout the process. We are very satisfied with the service provided by the two of them and by Dallas Leasing. Jim Gowens details throughout the process. We are very satisfied with the service provided by the two of them and by Dallas Leasing. Jim Gowens More

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Austin and Pete Hankins were a dream to work with I would and have already recommend them to multiple people 100 out of 10 would definitely come back. would and have already recommend them to multiple people 100 out of 10 would definitely come back. More

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This is my 6th car to purchase from DLR. It's a great experience and fast. Pete is the best and you should reach out without hesitation. Not just a salesman a true friend!! It's a great experience and fast. Pete is the best and you should reach out without hesitation. Not just a salesman a true friend!! More

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Professionalism at it’s finest! I am very happy with my purchase Pete and Austin wanted to make sure I was pleased and comfortable in every way!! This will be the only place I purch I am very happy with my purchase Pete and Austin wanted to make sure I was pleased and comfortable in every way!! This will be the only place I purchase all my vehicles going forward!! More

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