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Austin Demott
445 Reviews
445 Reviews
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445 Reviews of Austin Demott
February 14, 2024
Great experience. Austin was super helpful, initially via e-mail initially. The low price made the trip from Houston to Dickinson worth it, and Austin was just as aw Austin was super helpful, initially via e-mail initially. The low price made the trip from Houston to Dickinson worth it, and Austin was just as awesome in person. No pressure, answered all our questions, pleasure to work with. More
by ftodt
Verified CustomerOther Employees Tagged: Dylan Ebbs , Billy Rieniets
February 01, 2024
We were referred to Gay Family Kia by a friend. They had the car we wanted available to view and we drove out in an hour with our perfect car. Everyone was fantastic and we will defiantly ref They had the car we wanted available to view and we drove out in an hour with our perfect car. Everyone was fantastic and we will defiantly refer them to our friends. More
by lcesarek
Other Employees Tagged: Pat Smith, Patrick Branyan, Ruben Roque-Silva, Dylan Ebbs , Rudy Aldape, Zachary Benavides, Zachary Dollar
January 31, 2024
Great service easy going make me feel comfortable and in good hands to do business good hands to do business More
by Molinaroberto74
Other Employees Tagged: Pat Smith, Patrick Branyan, Ruben Roque-Silva, Dylan Ebbs , Rudy Aldape, Zachary Benavides, Zachary Dollar
January 29, 2024
The entire process was very smooth. Austin was great as was the Sales Manager. They were very helpful. I spent time at another Kia dealer and I have to say Gay is where we purchased the Austin was great as was the Sales Manager. They were very helpful. I spent time at another Kia dealer and I have to say Gay is where we purchased the vehicle. More
by srgilber
January 20, 2024
Ruined my plastic and paint by putting duct tape directly on the car. I spent 3 weeks trying to get an appointment with Gay Family KIA Service. I made several phone calls that were unanswered. I left 2 on the car. I spent 3 weeks trying to get an appointment with Gay Family KIA Service. I made several phone calls that were unanswered. I left 2 messages with the Chat system on their website with no call back. I left messages directly with the dealership with no call back. When I finally got someone to answer the phone they agreed they could do 4 different service items and we scheduled an appointment (I have always waited for my car with no problems in the past at KIA and other service providers). The nature of these 4 items could have been done in 1-3 hours, no need to drop off and there was no indication from KIA that I would need to leave the car. When I arrived for the schedule appointment I was informed they only had time to do 1 simple recall inspection and nothing else unless I left the car AND they were backlogged for 45 days for normal appointments. Why isn't the shop being expanded if you have that much repair business? Why am I buying a brand that needs that many repairs? I did leave happy with a freshly washed car, but then when I got home the next day I noticed black duct tape stuck across the paint and plastic on the front of the car. This was not painters tape, but instead super strong sticky heavy duty duct tape that left gummy goo all over my car. Very unprofessional, EVERYONE in a car repair area should know better than to apply duct tape to either paint or plastic. I was having oil changed here but they kept losing and not replacing the bolts that hold the undercarriage cover on. Every time I wait in the KIA Service area there is number of very upset customers who have been fighting with KIA for a long time based on their conversations. Never going back to this location. More
by JT
Other Employees Tagged: Brad Corona
January 19, 2024
Gay Family Kia and Austin Demott made my buying experience very easy. Mr. Demott was very helpful in explaining to me what all he needed from me and did all the paper work in a timely manner. My experience very easy. Mr. Demott was very helpful in explaining to me what all he needed from me and did all the paper work in a timely manner. My whole experience was the best ever. I highly recommend Gay Family Dealership. More
by karen
January 13, 2024
Everyone was friendly and quick to accommodate what I wanted. They shared all the options available to me but did not pressure me into anything wanted. They shared all the options available to me but did not pressure me into anything More
by mbfree4ever
Other Employees Tagged: I don’t recall the name of the woman who called to set up my first service
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