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Austin Landers
Austin Landers at BMW MINI of Wichita

Austin Landers | Page 13

Service Advisor

BMW MINI of Wichita

11000 East 13th St N
Wichita, KS 67206

4.8
169 Reviews

Born and raised in Wichita, KS. I have been immersed in the luxury auto industry since 2016, turning a childhood passion for BMW MINI's into a career. BMW's have been a lifelong love of mine-it all started when I was a kid dreaming about those iconic grilles and the thrill of the drive. Now, I have turned that passion into a career, helping others experience the excitement of the ultimate driving machine. Outside of work, life is full of energy and compassion with my partner and fur babies: 3 mischievous cats and 2 loyal dogs--a playful Golden-doodle and a regal Akita. They keep life fun, busy, and full of love.

4.8

169 Reviews

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Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

169 Reviews of Austin Landers

March 28, 2025

Dealership Rating
Employee Rating

excellent and quick service. team was in contact about service being done and was ready ahead of time. More

by bellerivematthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger, Ashley Goedeken

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Mar 31, 2025

BMW MINI of Wichita responded

Thank you for your kind words! We're thrilled to hear that you had an excellent and efficient service experience with us. Keeping our customers informed and ensuring a seamless process is always our goal. We appreciate you choosing BMW of Wichita and look forward to serving you again in the future!

March 27, 2025

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Employee Rating

Austin was so professional and courteous. Everything was done to perfection! Enjoyed working with him! More

by gekpak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

BMW MINI of Wichita responded

Thank you for your kind words! We're thrilled to hear that Austin provided you with a professional and seamless experience. We appreciate you choosing BMW of Wichita and look forward to assisting you again in the future. Enjoy your new vehicle!

March 25, 2025

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Employee Rating

Austin kept me updated on the parts (which came from Germany) to fix my vehicle. Everything then went great! Also, I was given a loaner all through the process. More

by patg2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

BMW MINI of Wichita responded

Thank you so much for choosing BMW of Wichita and for sharing your experience! We’re thrilled to hear that Austin kept you updated on the parts and that everything went smoothly with your vehicle. We’re also glad the loaner made the process more convenient for you. We truly appreciate your business and look forward to assisting you again in the future!

March 17, 2025

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Employee Rating

Chris was extremely professional as always Answered all questions and very knowledge even came out and gave me status of vehicle More

by kevinouellette74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger, Ashley Goedeken

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Mar 31, 2025

BMW MINI of Wichita responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Chris provided you with excellent service and kept you informed throughout the process. We truly appreciate you choosing BMW of Wichita and look forward to assisting you again in the future!

March 14, 2025

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Employee Rating

They did a Great job. Even delivered my car back to my residence after they were done. More

by tmsorlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

BMW MINI of Wichita responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that you had a great experience with us at BMW of Wichita. We always aim to go the extra mile for our customers, and we're glad we could make your visit even more convenient by delivering your car to your residence. We truly appreciate you choosing us and look forward to serving you again in the future!

March 14, 2025

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Employee Rating

Excellent service . BMW my favorice .driving BMW is a wonderful experience. I love BMW . Thanks so Much . More

by lenhutle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger, Ashley Goedeken , love

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Mar 31, 2025

BMW MINI of Wichita responded

Thank you so much for your kind words and for choosing BMW of Wichita! We're thrilled to hear that you had an excellent experience and that you love driving your BMW. It's always great to know that our customers enjoy the BMW driving experience as much as we do. We truly appreciate your support and look forward to serving you again in the future!

March 11, 2025

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Employee Rating

The dealership was clean and comfortable. The staff was friendly and helpful. The work was completed in a timely manner. More

by brandon@grafelectric.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

BMW MINI of Wichita responded

Thank you so much for choosing BMW of Wichita! We're thrilled to hear that you had a positive experience with us. Our team works hard to provide a clean, comfortable environment and exceptional service, so your kind words mean a lot. We appreciate your feedback and look forward to serving you again in the future!

March 09, 2025

Dealership Rating
Employee Rating

Great dealership with huge selection of cars. Very nice new facilities. Austin is always available to help More

by alexn1
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Carrasco-Rubio, Mason Felter, Jesus "Chuy" Herrera Rivera, Michelle Nieuwhof

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Mar 31, 2025

BMW MINI of Wichita responded

Thank you so much for your kind review! We're thrilled to hear that you had a positive experience at BMW of Wichita. We take pride in offering a wide selection of vehicles and top-notch facilities, and we're glad Austin could assist you. We appreciate you choosing us, and we look forward to serving you again in the future!

March 06, 2025

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Employee Rating

my car was left dirty and my windshield wipers were broken and not replaced. unsatisfied. was promised a loaner vehicle before my drop off, never got one for 2 months while they sat around not fixing m More

by DAMON NIVISON
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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March 04, 2025

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Employee Rating

Great friendly service. Clear estimates before you do repairs. Sticks to the estimate! Took me to work from the dealership! More

by TODD86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger, Ashley Goedeken

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Mar 31, 2025

BMW MINI of Wichita responded

Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with our team at BMW of Wichita. It's always our goal to provide friendly, transparent service, and we're glad we could meet your expectations. We appreciate your trust in us and look forward to serving you again in the future!

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