Austin Landers
Austin Landers at BMW MINI of Wichita

Austin Landers | Page 15

Service Advisor

BMW MINI of Wichita

11000 East 13th St N
Wichita, KS 67206

4.8
181 Reviews

Born and raised in Wichita, KS. I have been immersed in the luxury auto industry since 2016, turning a childhood passion for BMW MINI's into a career. BMW's have been a lifelong love of mine-it all started when I was a kid dreaming about those iconic grilles and the thrill of the drive. Now, I have turned that passion into a career, helping others experience the excitement of the ultimate driving machine. Outside of work, life is full of energy and compassion with my partner and fur babies: 3 mischievous cats and 2 loyal dogs--a playful Golden-doodle and a regal Akita. They keep life fun, busy, and full of love.

4.8

181 Reviews

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Dealership Experience

10 yrs, 8 mos

Industry Experience

10 yrs, 8 mos

Languages Spoken

English English

181 Reviews of Austin Landers

March 06, 2025

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Employee Rating

my car was left dirty and my windshield wipers were broken and not replaced. unsatisfied. was promised a loaner vehicle before my drop off, never got one for 2 months while they sat around not fixing m More

by DAMON NIVISON
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Recommend Dealer
No

March 04, 2025

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Great friendly service. Clear estimates before you do repairs. Sticks to the estimate! Took me to work from the dealership! More

by TODD86
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Recommend Dealer
Yes
Mar 31, 2025

BMW MINI of Wichita responded

Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with our team at BMW of Wichita. It's always our goal to provide friendly, transparent service, and we're glad we could meet your expectations. We appreciate your trust in us and look forward to serving you again in the future!

March 04, 2025

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Austin provided me outstanding service. He explained things to me in great detail. I am truly satisfied with the customer service I received from him. More

by KELVIN.GRANT
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Recommend Dealer
Yes
Mar 31, 2025

BMW MINI of Wichita responded

Thank you for taking the time to share your experience! We're thrilled to hear that Austin provided you with outstanding service and took the time to explain everything in detail. Your satisfaction means a lot to us, and we truly appreciate you choosing BMW of Wichita. We look forward to serving you again in the future!

March 04, 2025

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Service was fast and efficient. Service advisor was very professional and knowledgeable. My overall experience with BMWwas very good. More

by gsmith5782
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Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger

Mar 31, 2025

BMW MINI of Wichita responded

Thank you for choosing BMW of Wichita! We're thrilled to hear that your service experience was fast, efficient, and professional. Our team takes pride in providing excellent service, and it's great to know that we met your expectations. We appreciate your feedback and look forward to serving you again in the future!

March 03, 2025

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Austen has been remarkable to work with each time I have sent a vehicle down. Always very prompt and takes great care of all my concerns. More

by luxury
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Recommend Dealer
Yes

March 01, 2025

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Austin is the best any one can expect. The service team always does a great work and I'm very grateful that I have them taking care of me. They are the best. Talked with Jesus because I More

by eguimaraes
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Recommend Dealer
Yes

Other Employees Tagged: Jesus Carrasco-Rubio

February 28, 2025

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Christian is an outstanding Service provider. He is a true customer advocate. Good job Christian!’ More

by gary_bickel
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Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger

February 28, 2025

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Christian and Austin are always very professional and friendly. They both are an asset to your company. More

by dondenise
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Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger

February 28, 2025

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Employee Rating

Austin was great. Rated only 4 stars because I can never get in via phone to set up appointment and my messages never get responded to. Also car was washed poorly—bad More

by eurekajack77
Service Price Transparency
Recommend Dealer
Yes

February 28, 2025

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Employee Rating

Dealership is OK, they need to stand behind their product. Bmw has cheapened the vehicles they sell and don't replace parts that are faulty More

by schneiderbrian57
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Recommend Dealer
Yes
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