Austin McCutcheon | Page 95

Oil change Went above and beyond a normal oil change. Buffed out some scratches, used synthetic motor oil per request. Fixed some adhesive that was failing nea Went above and beyond a normal oil change. Buffed out some scratches, used synthetic motor oil per request. Fixed some adhesive that was failing near radiator. More

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Very helpful The service technician who helped me with my vehicle was very polite and knowledgable. I appreciated their responsiveness to my questions and the effo The service technician who helped me with my vehicle was very polite and knowledgable. I appreciated their responsiveness to my questions and the effort they clearly put into helping me resolve the issues I was having with my vehicle. More

by Tom A. Verified Customer Verified Customer

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Had unexpected car repair. They got my car in right away. I even got it repaired and back the same day. Excellent service. Keep up the good work. I even got it repaired and back the same day. Excellent service. Keep up the good work. More

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Great Services Service advisor Austin was great he went above and beyond all my needs, they fixed my car soon then i expected. Great location i will be back Service advisor Austin was great he went above and beyond all my needs, they fixed my car soon then i expected. Great location i will be back More

by Jibriil Verified Customer Verified Customer

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Professional It was a good experience. What needed to be done was done. The shuttle service words very well. I have been going to Hyundai in Bloomington for years It was a good experience. What needed to be done was done. The shuttle service words very well. I have been going to Hyundai in Bloomington for years and I am very satisfied with the service and the people who work there. More

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Car Purchase Luther Bloomington Hyundai found me the vehicle I was looking for with specifications I needed met. I added the 3M film protection and that was accom Luther Bloomington Hyundai found me the vehicle I was looking for with specifications I needed met. I added the 3M film protection and that was accomplished within a day when I brought it in. I would have no hesitation with going back to this dealership based on my experience to date. More

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Honesty pays off Austin was great. I came in because I noticed oil spots under my Sonata. Turns out the nut to my oil pan was loose - from my recent visit to Valvoli Austin was great. I came in because I noticed oil spots under my Sonata. Turns out the nut to my oil pan was loose - from my recent visit to Valvoline Instant Oil Change. Austin at Luther Bloomington Hyundai tightened the nut and did not charge me anything. Great to see Luther’s honest and helpful service. Made my day. From now on I’ll get my oil changes performed at Luther! More

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Misdiagnosed Having to bring my car to dealer 4 times to completely fix my headlight. Very frustrating and inconvenient. Light bulbs changed but wiring melted mech Having to bring my car to dealer 4 times to completely fix my headlight. Very frustrating and inconvenient. Light bulbs changed but wiring melted mechanism but not identified until 3rd visit. Couldn't complete work so I have to bring it in yet a 4th time to fix it, hopefully completely. More

by leinelover Verified Customer Verified Customer

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Good but could be more personable Good but staff overall could be more personable . Minimal greeting each time I come. They seem distracted, talking amongst themselves, Luther KIA did Good but staff overall could be more personable . Minimal greeting each time I come. They seem distracted, talking amongst themselves, Luther KIA did better in this area. More

by It has to be Red! Verified Customer Verified Customer

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The service manager I worked with was excellent. I give this service Manager a great review, because.... 1. He made my car top priority it felt with the turn around. 2. He educated me on what the I give this service Manager a great review, because.... 1. He made my car top priority it felt with the turn around. 2. He educated me on what the possible cause was of the noise I was hearing and replaced the part that seemed to make the noise go away. 3. He was courteous and made the experience enjoyable which can be hard to find elsewhere. More

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