Austin Miller | Page 7

I took way to long to file out the paperwork. 6 hours from start to the finish. Felt I had make a decision to fast. from start to the finish. Felt I had make a decision to fast. More

by PMAHONEY11 Verified Customer Verified Customer

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The processing of my application was very fast; however, I don’t like how long it’s taking for my car to be shipped. I do understand that the down payment would need to clear before shipping the car, but i I don’t like how long it’s taking for my car to be shipped. I do understand that the down payment would need to clear before shipping the car, but if the bank has approved the loan and guarantees to send payment, then I think the car should be shipped at that point. So I’m not too happy about this but overall, I’m okay with the services. More

by CDW23RD Verified Customer Verified Customer

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I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Austin was very thorough and knowledgeable. He was able to find the car I was looking for. The process was stress free and pleasant. Austin was very thorough and knowledgeable. He was able to find the car I was looking for. More

by SALYERSKELLY1 Verified Customer Verified Customer

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Wouldn't recommend. Extremely high dealer fee ($600). After buying a new car, they wouldnt throw in new mats (how cheap is that). Pay less elsewhere. After buying a new car, they wouldnt throw in new mats (how cheap is that). Pay less elsewhere. More

by SantaFe21 Verified Customer Verified Customer

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Austin was great, he got the price and vehicle I wanted done right and has checked up with me twice now since I made my purchase to make sure I’m happy done right and has checked up with me twice now since I made my purchase to make sure I’m happy More

by sadie.niehoff Verified Customer Verified Customer

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We had a great experience, usually car shopping is stressful but they made it easy. Thank you for all the help. Love the new car! stressful but they made it easy. Thank you for all the help. Love the new car! More

by MADISON SMITH Verified Customer Verified Customer

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First time customer at Edmond Hyundai and would absolutely recommend. Overall great experience. My sales rep Austin was super knowledgeable, listened to what we needed and cared about, wasn't at al absolutely recommend. Overall great experience. My sales rep Austin was super knowledgeable, listened to what we needed and cared about, wasn't at all pushy and went above and beyond to work with us on our purchase. Will definitely be back in the future. More

by Jason Verified Customer Verified Customer

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I would recommend checking Edmund Hyundai out, but be aware of some things. I have some good an bad things to report. First the negatives. Charging $600 doc fee in my opinion is unethical. That is the re aware of some things. I have some good an bad things to report. First the negatives. Charging $600 doc fee in my opinion is unethical. That is the real big reason for questioning this dealership. This can probably be negotiated, but charging that upfront is unacceptable on other media sources I will spread the word on these fees. My experience took 5 hours long. The first 2 hours were me being picky, but after a deal was agreed on, it still took 3 hours to get everything signed. This too is entirely too long and really put me off on the dealership experience. They were buys, but they need to be able to do better. With the sales team I agreed to a 2.5% finance offer, but when I got to the back to sign the papers I found this to be a "mistake." No matter a true mistake or not, it is very suspect to change the finance deal at the point where the customer is ready to sign and ready to get on with the deal. Finally I purchased my vehicle over 10 days ago and they still have yet to find the model I purchased. Now the positive. The sales person worked very hard to show me what I wanted and he did a great job of showing all the options I requested. They are very open to bringing the car and paperwork to you which is very nice and I appreciate that. At the same time, that is the game now a days and if they are unwilling, I think other dealers are. They also set me up in a very nice loner as I wait for my car, so I appreciate that. Overall there were some good and bad to my experience, but some parts of the sale raised suspicions, especially the $600 doc fee, and the changing of the financing percentage. More

by SantaFe21 Verified Customer Verified Customer

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Great experience on our recent purchase. I came in with a predetermined expectation on my trade-in and the price of the vehicle I wished to purchase. They fully met my expectations and I purchased the veh a predetermined expectation on my trade-in and the price of the vehicle I wished to purchase. They fully met my expectations and I purchased the vehicle. They were polite and engaging during the entire process. I never felt high pressured even though we went back and forth several times on the purchase. It was truly a satisfying experience and we look forward to future purchases with Edmond Hyundai on our next Genesis. More

by Greg Kasbaum Verified Customer Verified Customer

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They all work together well to get you into the car you want. My credit score is a little below average, but with the help of the finance manager (Dallas) i was able to get into something brand new. These want. My credit score is a little below average, but with the help of the finance manager (Dallas) i was able to get into something brand new. These guys know what they're doing. You won't be disappointed. More

by sekoyamelton Verified Customer Verified Customer

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