Austin Mougel

Clean and inviting. We went inside and was greeted by a manager, Austin, That was very helpful and directed us over to Jayce who showed us multiple cars. He was quick an We went inside and was greeted by a manager, Austin, That was very helpful and directed us over to Jayce who showed us multiple cars. He was quick and very nice with how indecisive I was. He took us to Adam who helped work out a deal and helped me decide on my new Kia soul. The whole process was very no pressure and I didn't feel rushed to decide. They helped show me the monthly payments and helped me make a decision I was comfortable with. They worked with my budget. More

Print

Had a truly great experience buying a used car for my daughter here! Everyone at Mark Mazda was absolutely amazing to deal with from start to finish. Huge shoutout to my salesman Jace and the sales manag daughter here! Everyone at Mark Mazda was absolutely amazing to deal with from start to finish. Huge shoutout to my salesman Jace and the sales manager Austin for making the process so smooth and stress-free. Every single person we interacted with was friendly, professional, and helpful. Highly recommend this dealership! More

Print

I genuinely don’t think five stars are enough to describe the incredible experience I had with Sterling! Without question, he is the greatest car salesman I have ever had the pleasure of working with. From s the incredible experience I had with Sterling! Without question, he is the greatest car salesman I have ever had the pleasure of working with. From start to finish, his professionalism, kindness, patience, and unmatched dedication made what should have been a simple car purchase into a truly life-changing experience. Sterling doesn’t just sell cars, he changes lives. He made me feel like more than just a customer, going above and beyond in ways I never thought possible. His passion, integrity, and commitment to excellence are qualities you rarely find anymore. I walked in expecting to buy a car and walked out with a renewed faith in humanity. If you’re buying a vehicle, do yourself a favor and ask for Sterling. Five stars simply aren’t enough. This man deserves a thousand! More

Print

Fantastic car buying experience at Mark Mazda. They let me work at my own pace without any high-pressured tactics that other dealers take. Ryan Clarke was very patient and knowledgeable sales re They let me work at my own pace without any high-pressured tactics that other dealers take. Ryan Clarke was very patient and knowledgeable sales rep who went over all the details before and after sales. After driving my new car to my home, Ryan went over the important setups with me so I could start enjoying my new car right away. Overall, this was one the best new car buying experience. I hope that their service department also offers similar pleasant experience when it is needed. More

Print

Service was fantastic! Josh and Austin helped us make our purchase painless. I would highly recommend this dealership. Josh and Austin helped us make our purchase painless. I would highly recommend this dealership. More

Print

Please read before you ever step foot in Mark Mazda of Scottsdale. I have bought several vehicles in my life and have never seen such a dealership as unorganized and unresponsive as this one. I'll be lea Scottsdale. I have bought several vehicles in my life and have never seen such a dealership as unorganized and unresponsive as this one. I'll be leaving my reviews wherever I can so that hopefully, others won't have to waste their personal time at this dealership. I contacted the dealership originally regarding a Dodge 2500 that looked really nice online. When I got there to see it, it was in pretty rough shape. especially for a vehicle that they were asking over 30k for. It had a dent in the back bumper, cigarette burns in the headliner and large stains and I believe paint on the seats. The bed was pretty worn and had garbage, drill bits and other debris littered throughout it. The dealership didn't even clean out the previous owners personal belongings that were still in the cab. I decided to look at a couple of different trucks but the dealership couldn't find the keys to the 2 I had chosen and it was getting late so I left and said I would return the next day. Upon my arrival the next day, they had the wrong vehicle listed for me to see and had to fix the paper work so that it listed the correct vehicle. I then spent over two hours in the dealership as they messed up and restarted the paperwork 3 times. Meanwhile the Manager walks up and congratulates me on a purchasing a vehicle that I hadn't even started the application for. While I was in the dealership waiting for them to figure out the correct vehicle and paperwork, I got emails from another manager saying that he was available for any questions I may have on the original vehicle that I had seen the day before and wasn't even trying to buy. I responded but never heard anything back. After I left the dealership without purchasing anything, I received the same exact email from him but this time it listed the new vehicle that I was looking at. This dealership is completely disorganized and the two people I dealt with in management were not personable and barely even friendly. I felt like I was just another number to them. I only hope my bad experience will keep some from wasting their valuable time. This dealership definitely doesn't care about customer service and the management doesn't even show any personable care or value for its customers. If you do end up going there, I hope you wont have to deal with the management staff that I had to deal with and they find the keys and the correct vehicle that you are actually inquiring about. One last thing, check the paperwork and make sure your getting the vehicle you actually looked at. More

Print

Very good experience! Austin is easy to work with and got me through the process quickly! Austin is easy to work with and got me through the process quickly! More

Print

Beyond amazing and genuine people with the greatest customer service. Went above and beyond for me and my deal. customer service. Went above and beyond for me and my deal. More

Print

Very helpful and made the buy process easy. Followed up with details and making sure everything was good Followed up with details and making sure everything was good More

Print

Great experience working with Austin Mougel, Adam, Danielle and Kyle this weekend. Appreciate the time they spent with me to find the right vehicle and right deal! What a great group of folks! Glad Danielle and Kyle this weekend. Appreciate the time they spent with me to find the right vehicle and right deal! What a great group of folks! Glad to be part of the Mark Mazda family! More

Print