Adam Struse

We appreciate the time and care that Daisy and the entire staff at Mark Mazda gave us. Daisy was a pleasure to work with and answered all our questions. We will definitely place Daisy and Mark Mazda at the t staff at Mark Mazda gave us. Daisy was a pleasure to work with and answered all our questions. We will definitely place Daisy and Mark Mazda at the top of our list when purchasing another vehicle. More

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Adam was awesome! He was on top of it all and had our car ready to go. Got us the best price in the valley and even gave us a fair value on trade in. I can't wait to b He was on top of it all and had our car ready to go. Got us the best price in the valley and even gave us a fair value on trade in. I can't wait to buy another Mazda from him again! More

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Clean and inviting. We went inside and was greeted by a manager, Austin, That was very helpful and directed us over to Jayce who showed us multiple cars. He was quick an We went inside and was greeted by a manager, Austin, That was very helpful and directed us over to Jayce who showed us multiple cars. He was quick and very nice with how indecisive I was. He took us to Adam who helped work out a deal and helped me decide on my new Kia soul. The whole process was very no pressure and I didn't feel rushed to decide. They helped show me the monthly payments and helped me make a decision I was comfortable with. They worked with my budget. More

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Adam Struse is the definition of a class act. We visited a couple of weekends ago and it was slammed. Our salesperson was ok. Seemed new, a bit lost. We were looking at the CX-90. We did not know We visited a couple of weekends ago and it was slammed. Our salesperson was ok. Seemed new, a bit lost. We were looking at the CX-90. We did not know there were different models and engines. We felt a bit overwhelmed and a bit lost. We noticed Adam was busy helping out a lot of customers and sales people.. We were unaware of who he was but he was obvious he very helpful and in charge. I think he may be the General Manager, I am not sure. As he was walking by he offered us some water and he immediately started assisting. He went over the different models and engines. He asked us about our driving and living situations. It genuinely felt like that he wanted to not only help, but he wanted to make sure we were happy. There was never any pressure and he made us feel confident in the car and the store. We do not live close. The car was newly off lease and was still going though the CPO process. He explained the whole CPO process and gave us a reasonable range of 7-10 days. 5 days later the vehicle was ready and even delivered to my home! There were a few hiccups but Adam made sure they were handled immediately and even had a mobile detail company come to my home. Tyler was our finance guy and he was great too. You can tell they try hard to impress at this location. I was stressed out, my spouse and I were not agreeing, my kids were cranky, yet Adam smiled and was reassuring the whole time. He never made me feel like I was wasting time and he never pressured me to move forward. I felt like if I did not buy from him, I would have regretted my decision. He was so in tune with what we were looking for, even though we did not know. He mentioned he had been there almost 25 years. I can see why! While this whole one price thing they do there is a little new to me, he made it make sense and made the whole process so easy. He did not seem like a typical car salesman. No offense! I would highly Mark Mazda in Scottsdale because of Adam Struse. They have a lot of cars and the lot is a bit chaotic, but do yourself a favor and go see him. You will not be disappointed! More

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They did ignore a minor issue that got resolved after contacting Mazda USA. Overall the transaction went quite well. contacting Mazda USA. Overall the transaction went quite well. More

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Been doing business with Mark Mazda for several years. Very good operation. The service department is excellent. Michael Ramos is my service advisor and his attention and expertise is constantly great. I Very good operation. The service department is excellent. Michael Ramos is my service advisor and his attention and expertise is constantly great. I have no need to bring my business anywhere else. More

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It’s a very good operation. Sales department is good but I only deal with one salesperson consistently. I have bought several Mazdas from them. Service is quite good also. They Sales department is good but I only deal with one salesperson consistently. I have bought several Mazdas from them. Service is quite good also. They do try to please. I don’t think you would find any better service for Mazda in the Phoenix area. I have no reason to go anywhere else. More

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Very upset and disappointed! I purchased a $40,000 truck and a $4,000 warranty at this dealer! I have spoken to the finance department who sold me the product and told me this is I purchased a $40,000 truck and a $4,000 warranty at this dealer! I have spoken to the finance department who sold me the product and told me this is a exclusionary warranty (everything on my truck will be covered). I have spoken to Adam Struse and also have left many messages and voicemails for Dylan Mougel. Seems every time I call there is a meeting... Seems they want nothing to do with you after a sale! For someone to tell you that sold you a product for $4,000 "there is nothing we can do" is ridiculous. Highly unsatisfied and truly angry on how both this dealer and the warranty company operate. I recommend not buying a vehicle here More

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Was a pleasure working with Daniel Osario on the purchase of my CX 50. We got through finanace in record time. Overall a great experience. of my CX 50. We got through finanace in record time. Overall a great experience. More

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BIG SHOUT OUT TOO JOSHUA PINNEGAR AT MARK MAZDA SCOTTSDALE WHO WENT ABOVE AND BEYOND TO GET ME MY MAZDA CAR!!! I WAS SOOO PLEASED WITH HIS DEDICATION, HARD WORK, DEVOTION, PROFESSIONALISM AND OUT S SCOTTSDALE WHO WENT ABOVE AND BEYOND TO GET ME MY MAZDA CAR!!! I WAS SOOO PLEASED WITH HIS DEDICATION, HARD WORK, DEVOTION, PROFESSIONALISM AND OUT STANDING MANNER AS A REPRESENTATIVE WHO DIDN’T EVEN KNOW ME TO SHOW ME HE REALLY CARED AND THAT MEANT THE WORLD TO ME!!! HIS CUSTOMER SERVICE WAS BEYOND EXCELLENT AND I WAS SO AMAZED THAT HE TOOK THE TIME TO ANSWER ALL MY QUESTIONS TO FIND THE RIGHT VEHICLE FOR ME THAT I’VE NOT EVER IN MY LIFE HAVE I EVER MET SOMEONE SOOO GENUIN, CARING, UNDERSTANDING AND DEVOTED TO MAKING SURE I GOT THE BEST CAR FOR A FANTASTIC DEAL I COULDN’T RESIST!!! JOSHUA PINNEGAR IS THE BEST REPRESENTATIVE I’VE EVER MET IN MY LIFE!!! HE TRULY CARED ABOUT ME AND MADE SURE ALL MY NEEDS WERE MET THAT I BOUGHT THE CAR I WANTED ON A SMOKING DEAL I COULDN’T REFUSE!!! I WOULD HIGHLY RECOMMEND ANYONE WHO IS LOOKING FOR A VEHICLE TO SEE JOSHUA PINNEGAR AT MARK MAZDA SCOTTSDALE BEFORE THEY LOOK ANY WHERE ELSE CAUSE U WON’T FIND A BETTER DEAL THAN MARK MAZDA SCOTTSDALE!!! PLEASE MAKE SURE YOU ASK FOR JOSHUA PINNEGAR OR THE TEAM AT MARK MAZDA SCOTTSDALE THEY ARE TRULY THE BEST I’VE EVER SEEN!!! SINCERELY, Jenice Fernandez More

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