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John Eagle Honda of Dallas

Dallas, TX

4.8
3,210 Reviews

5311 Lemmon Ave

Dallas, TX

75209

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3,210 Reviews of John Eagle Honda of Dallas

October 01, 2025

It was a good time. All hands on board to find me a great deal. I’m so glad I came to this location. As I was trying not to get another Honda weeks leading to this day. More

by M L Mason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Angelo, Chirag Patel
Oct 02, 2025 -

John Eagle Honda of Dallas responded

We couldn't be happier to receive your feedback! Thank you for choosing John Eagle Honda of Dallas and for sharing your experience with our team. Safe travels in your new Honda!

September 18, 2025

The actual day we bought the car was pretty straightforward and good. But any follow up that we’ve tried to initiate since then has been extremely frustrating. We’ve tried to get in contact abo More

by olivianelson3
Recommend Dealer
No
Employees Worked With
Preston Seaton
Sep 22, 2025 -

John Eagle Honda of Dallas responded

Hello Olivia, Thank you for your feedback. While I'm glad to know the initial car buying process was positive, I want to sincerely apologize for the subsequent communication challenges you've faced. This is not the level of service we aim to provide, and it's concerning that we haven't effectively addressed your concerns in a timely manner. I am committed to resolving this issue for you as soon as possible. Would you please contact me so that we can discuss how best to assist you moving forward? Best, Vartan Mikhitarov vartanmikhitarov@lithia.com New Vehicle Sales Manager

September 13, 2025

Ser atendidos x Elsa fue fantástico! fácil rápido.Espero que ayude más flia. como a nosotros . Gracias equipo. More

by evis.aguirre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elsa Alvarado
Sep 15, 2025 -

John Eagle Honda of Dallas responded

Gracias por elegir a John Eagle Honda de Dallas y por sus excelentes comentarios sobre Elsa. Fue un placer ayudarle y esperamos verle de nuevo en el futuro.

September 09, 2025

Incredible experience from beginning to end. Mark was incredibly helpful and accommodating throughout. Additionally, Chuck was very kind when working through the contract. Overall a great experi More

by Nicofs20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck, Mark Shipman
Sep 09, 2025 -

John Eagle Honda of Dallas responded

Thank you for your feedback! We are thrilled Mark and Chuck made your experience smooth and enjoyable from start to finish. We appreciate your business and hope to see you again at John Eagle Honda of Dallas!

September 09, 2025

Edgar was professional, knowledgeable, and a pleasure to do business with as well as the final steps at the finance department. More

by Chris.warner.hickman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar , Luis Flores
Sep 09, 2025 -

John Eagle Honda of Dallas responded

Chris, we're happy to hear that Edgar and our finance team made your experience at John Eagle Honda of Dallas so smooth and enjoyable. Safe travels!

September 08, 2025

Mark Shipman made me feel welcome and comfortable from the minute we exchanged a shake of the hands. He was knowledgable and transparent throughout the entire experience. I would definitely return to him More

by 5dtx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
Sep 09, 2025 -

John Eagle Honda of Dallas responded

Thank you for sharing your experience at John Eagle Honda of Dallas! We’re happy to hear Mark made you feel welcome and comfortable. We look forward to seeing you again!

September 05, 2025

I was a little hesitant to get back into the driver's seat with all of the troubles that have been occurring this year, but the team at John Eagle Honda of Dallas were able to aid me in moving past those More

by jaiconeill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collier - Sales Dept. Jishai Lawrence - Finance Dept.
Sep 05, 2025 -

John Eagle Honda of Dallas responded

Thank you so much for your heartfelt review! We're pleased to hear that Eric, Jishai, and the rest of our team made your leasing experience seamless and stress-free. We truly value your trust and look forward to serving you again in the future. Safe travels from all of us at John Eagle Honda of Dallas!

September 05, 2025

I enjoyed the process, and JEHoD did their job in getting me to campus. Eric Collier is awesome, did it right, got it done, let's go! Dealership should already have him as a option in the drop down menu. Che More

by clatehere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collier
Sep 05, 2025 -

John Eagle Honda of Dallas responded

Thank you for your positive review! Eric and our John Eagle Honda of Dallas team will be happy to hear that you received efficient service during your visit. We hope to see you again soon. Wishing you safe travels ahead!

September 05, 2025

This dealership is the worst with confirmations, responses, and follow ups. I traded in a vehicle on August 5th and to date, a MONTH LATER they have not paid off the trade in, causing me to get hit More

by sabrinanorthtx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Flores
Sep 08, 2025 -

John Eagle Honda of Dallas responded

Hello Sabrina, I'm truly sorry to hear about your experience with the trade-in process. This lack of communication and follow-through is not what we strive for, and I apologize for any inconvenience caused. We would like to address this issue promptly, so please reach out at your earliest convenience. Thank you, Vartan Mikhitarov vartanmikhitarov@lithia.com New Vehicle Sales Manager

September 02, 2025

Bought a car recently and Connor helped us out through the process. Great service, would recommend him as well as the dealership in general! More

by Alec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor
Sep 02, 2025 -

John Eagle Honda of Dallas responded

Alec, thank you for recommending Connor and our team at John Eagle Honda of Dallas! We hope to see you again down the road.

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